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Business Synopsis and Rationale
2016-2020
Business Synopsis and Rationale 2016-2020
Executive Summary
Toronto and Region Conservation Authority (TRCA) Business Synopsis and Rationale 2016-2020 outlines 33
Program Areas, organized into nine Service Areas, through which TRCA provides services to jurisdictional
partners and citizens. These Program Areas are informed and shaped by TRCA’s mandate as a conservation
authority:
“… to establish and undertake, in the area over which it has jurisdiction, a program designed to further
the conservation, restoration, development and management of natural resources other than gas, oil,
coal and minerals.”
Conservation Authorities Act, Section 20
Situated in Canada’s most populous urban centre, TRCA programs address issues borne of expansive and
sustained urbanization, changing climate, infrastructure renewal and resilience demands, and the needs of a
dynamic citizenry. TRCA mission to realize The Living City captures TRCA’s modern operating space amidst
these challenges:
“To work with our partners to ensure that The Living City is built on a natural foundation of healthy
rivers and shorelines, green space and biodiversity and sustainable communities.”
The Business Synopsis and Rationale 2016-2020 outlines how TRCA pursues The Living City vision by
offering programming that combines one or more of TRCA’s five main value propositions; these include:
1. Reducing jurisdictional physical, environmental, social, and economic risk on an at-cost basis in areas
of legislated responsibility or relevant fields otherwise prone to one or more types of market failure;
2. Delivering value-added and streamlined services to reduce partner or client expense, service time,
uncertainty, and/or financial risk;
3. Parlaying public funding into programming that sustains Toronto region as a desirable and competitive
location for socially, environmentally, and economically desirable industries and/or enhances citizen,
community, and ecosystem health;
4. Maintaining and advancing environmental science, monitoring, technology, and/or best-practices in
support of TRCA and partner objectives; and
5. Building productive partnerships, collaborations, and networks, in particular those otherwise unlikely to
occur through traditional public, private, or non-profit avenues.
The business rationales contained in this document continue TRCA’s comprehensive performance
measurement and management initiative that began with the mapping of TRCA projects to Service Areas in
2014. Future iterations of this document will include enhanced financial analyses, program outcome metrics,
and internal operations metrics. Later versions will also include additional sections that demonstrate program
delivery and progress against the strategic plan objectives of our partners and TRCA’s own 10-year strategic
plan Building The Living City (2013-2022).
Toronto and Region Conservation is committed to creating a Living City that protects and restores the integrity
of the region’s natural resources, provides opportunities for the enjoyment of nature and outdoor recreations,
and enables sustainable city building that creates value for residents, businesses and nature. We look forward
to working with our partners to realize this bright future.
1
2
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User
Fees
Contract
Services
Capital
Levy
Operating
Levy
Watershed Studies and Strategies
Watershed
Planning and
Reporting 2,563 588 - 157 1,421 397 -
-
Climate Science 590 - - 19 472 99 -
-
3,153 588 - 176 1,893 496 - - -
2016 Full-time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 4.53 6.4 10.93
2016 3.7 6.98 10.68 -2.3%
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Watershed Planning and Reporting
Objectives:
• Provide integrated science-based, state-of-the-art strategies and solutions to protect and improve
regional water resources, ecosystem health, and community benefits
• Integrate watershed and waterfront management with municipal planning and provincial policy
directions
• Assess watershed and shoreline conditions, and the outcomes of plan implementation and other
management activities, on an ongoing basis
• Communicate environmental and sustainability data to inform municipal plans and strategies and
increase awareness and level of engagement throughout communities
Program Features
Positioning
TRCA conducts watershed and waterfront planning in collaboration with partner municipalities to develop
comprehensive strategies to protect water and natural resources, life, and property from flooding and erosion
and provide community benefits.
Report Cards serve a data synthesis function; watershed report card and The Living City Report Card data
provide TRCA and regional State of the Environment reports with watershed and environmental conditions.
This information is also useful to TRCA, municipal partners, and stakeholders in understanding the outcomes
of environmental and sustainability plans and strategies and evolving plans and strategies for future success.
Context
TRCA’s jurisdiction includes the Humber, Etobicoke, Mimico, Duffins, Don, Highland, Rouge, Petticoat, and
Carruthers watersheds as well as 67 km of Lake Ontario shoreline. This area encompasses 3,495 km2 of land
and 3,653.6 km of river or stream winding through 20 municipal jurisdictions. Watershed, subwatershed and
waterfront plans enable TRCA to fulfil its responsibilities for natural hazard and natural resource management
under the Conservation Authorities Act and Planning Act -as well as supporting partner municipalities in
undertaking land use planning - by assessing risks, developing strategies and identifying implementation
priorities at a cumulative and comprehensive scale. Data, analysis, and/or recommendations contained in
watershed, subwatershed and waterfront plans supports TRCA and municipal policy and programs related to
natural hazard and water management, natural heritage protection and habitat restoration, stormwater
management design and planning, and stewardship and outreach activities.
The Government of Ontario, through the implementation of the Endangered Species Act, updates to the
Provincial Policy Statement and the Coordinated Land Use Planning Review for the Greater Golden
Horseshoe, has stipulated that watershed and subwatershed planning will be a required element of land use
planning in the Toronto Region and elsewhere moving forward.
TRCA began releasing Report Cards in the early 1990’s. Watershed Report Cards convey the status of
watershed health indicators, communicate TRCA and partners watershed management plan implementation,
actions and encourage stakeholders and communities to take action where improvements were still required.
In 2011, TRCA collaborated with CivicAction, municipalities, and other partners to release a consolidated
regional environmental report card – The Living City Report Card. This document reports on regional
environment and sustainability indicators addressing water, greenspace, energy, air, stewardship and outdoor
recreation.
Stressors and Opportunities
Watersheds and the waterfront within TRCA’s jurisdiction are under very significant pressures resulting from
the expansion and intensification of urban areas, aging infrastructure, extreme weather impacts and other
emerging threats such as invasive species. In the coming years, partner municipalities will implement growth,
intensification and redevelopment and revitalization plans and undertake infrastructure renewal projects. TRCA
will require up-to-date understanding of watersheds and waterfront conditions to ensure management
directions are current, relevant and integrated with a broad range of community sustainability objectives.
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Climate change will have a significant effect on TRCA watersheds and waterfront areas. Climate change
effects will cascade through watershed ecosystems and are expected to negatively affect water balance and
availability, groundwater levels, stream flow, channel and bank stability, surface water quality and terrestrial
and aquatic habitats. Watershed, subwatershed and waterfront planning provide a robust, integrated
mechanism for analyzing and modelling the potential cumulative impacts of climate change.
The releases of watershed Report Cards and the Living City Report Card are significant public communications
opportunities. Such events can be used to build public knowledge of, and/or draw attention to, specific
environmental or sustainability needs or successes. Realizing this opportunity requires the effective translation
of high volumes of science and data into completing narratives and visuals that capture public attention amidst
multiple competing alternatives.
Funding
Funding for Watershed Planning and Reporting is obtained through general and municipal levy.
Direct Actions and Activities
Watershed, subwatershed and waterfront plans are developed cooperatively by TRCA, partner municipalities,
and a variety of stakeholders. Plan development incorporates regional and watershed data, land use
projections, and demographic and behavioral trends. From the data syntheses, watershed plans advance
actions and strategies to address the interconnected and interdependent management needs for natural
resources, human activities, and biotic and abiotic stressors. Recommendations are advanced that seek to
address issues and opportunities at the most efficacious ecological, social, and political junctures.
Report card development includes the analysis and synthesis of data collected by TRCA, partner municipalities
and other partners such as provincial government agencies. Following Report Card release, presentations are
made to municipal councils and other key stakeholders. Public opinion surveys may be conducted to inform
Report Card preparation; these surveys enable TRCA to assess the public's level of knowledge and
awareness of watershed issues, understand attitudes or perspectives and willingness to support TRCA
objectives, and record environmental behaviors and participation in activities that enhance watershed health.
Report cards and associated data and analyses are used to close the watershed and waterfront planning and
implementation cycle; key management issues are identified, improvements realized by restoration and
protection efforts are evaluated, and restoration and regeneration priorities are identified. This adaptive
management approach enables preventative actions and reduces costs by identifying and remedying planning
and/or implementation problems in a timely manner.
Complementary TRCA Actions and Activities
Watershed Planning and Reporting are complemented by the following TRCA activities:
• Biodiversity Monitoring and Water Resource Science provide data, analysis and modelling to enable
the defensible, science-based planning and recommendations in watershed, subwatershed and
waterfront plans. These also provide data and analysis to inform Report Cards
• Policy Development and Review liaises with municipal, provincial, and federal partners to ensure
watershed plan consistency and integration with their policies, plans, and strategies, as well as
incorporation through development planning and approvals processes
• Community Engagement ensures watershed planning processes includes elements of participative
consultation and support for implementation
• Watershed Planning and Reporting recommendations are implemented through the Living City Policies
and guidelines
• Restoration and Regeneration, Community Engagement and Living City Transition programs area
assist with the implementation the watershed management plan actions
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Key Outcomes
• Municipal partners technical and policy/planning needs are adequately supported
• TRCA conducts and advances state-of-the-science watershed, subwatershed, and waterfront planning;
science/engineering/technical insights are reflected in Municipal Official Plans, strategies, and other
relevant internal and external documents and regulations
• Watershed Planning and Reporting, Water Resource Science and Ecosystem Management Research
and Directions programs are evidence-based and informed by an understanding of the response of
watershed health to management actions
• Population is inspired to engage in actions that have a positive benefit on local environmental
conditions as well as their own physical and social well-being
• Indicators of watershed health improve
Key Activities – 2017-2020
• In consultation with municipal partners, develop the framework and scope of work for the next
generation of TRCA Watershed Plans
• Initiate and complete background studies and update three priority subwatershed/watershed plans
• Strengthen connections between watershed management and management of the Lake Ontario near-
shore area
• Continue to fill data gaps, apply emerging science, and maintain up-to-date understanding of watershed
and waterfront conditions including responding to municipal growth and intensification objectives,
climate change, and community sustainability objectives
• Produce, release, and undertake activities to promote the Watershed Report Cards and The Living City
Report Card.
Outlook
Integrated watershed and waterfront planning processes will continue to be a cornerstone in the development
and implementation of TRCA programming, and in many aspects of the policies and programs of TRCA
municipal partners and other stakeholders. TRCA will continue to refine watershed and waterfront plan
structure and content to ensure their continued relevance. Of particular note, future iterations of waterfront and
watershed plans will continue to focus on natural heritage and natural hazard issues, but will increasingly focus
on sustainability, climate change resilience, and improving human health and well-being ( through improved
environmental health, access to greenspace and recreational opportunities). Where necessary, TRCA will also
develop supplementary plans and strategies to address issues that are related to watershed management but
that are best addressed at a different scale, such as terrestrial habitat and wildlife connectivity.
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Climate Science
Objectives:
Enable integrated science-based planning and decision making
Pursue research opportunities with municipal, academic, and private sector partners to address climate
science data deficiencies
Identify and/or develop best-practices and policies for climate change adaptation
Prevent, eliminate, or reduce the risk of climate change to human life, local ecosystems, infrastructure,
and private and public property
Program Features
Positioning
TRCA’s Climate Science program responds to information needs and knowledge gaps identified by municipal
partners, other government agencies, and local stakeholders. TRCA maintains in-house applied climate
adaptation expertise to support the application and integration of climate science and best-practices into both
TRCA and municipal plans and policies. TRCA’s pre-existing familiarity with municipal infrastructure, natural
heritage, and municipal strategies allow it to engage and respond in a timely manner and offer tailored
recommendations.
Context
In Ontario, as elsewhere, climate impacts are likely be more severe in the coming decades than previously
anticipated. The Toronto region has already experienced a wide range of recent extreme climate events
including heat waves, ice storms, severe precipitation events, windstorms, and drought. These events are
consistent with climate change projections and have resulted in significant negative effects on ecosystems,
water resources, critical infrastructure, and human health. Average temperatures across Peel Region, for
example, could increase by 1.4°C (from 1981-2010) by 2020, 2.0°C by 2050 and 4.9°C by 2080 according to
worst-case modelling scenario. (Source: Climate Trends and Future Projections in the Region of Peel, 2016).
Toronto region natural systems contain diverse climate vulnerabilities. With respect to natural heritage, the
greatest concerns relate to the shallow unconfined aquifers, isolated and surface water-fed wetlands,
transitional cold and warmwater streams and climate-sensitive vegetation that are distributed through urban
and natural areas. Inland ponds and the shoreline of Lake Ontario are likely to sustain more frequent algal
blooms. Vulnerable flora and faunal species - and/or those that rely on these vulnerable habitats sensitive to
predicted climate impacts - include brook trout, many amphibians, and white spruce.
Low-lying areas, particularly those in urbanized areas surrounded by paved surfaces that convey high volume
run off, will become increasingly flood vulnerable under current climate change scenarios.
Human populations are vulnerable to climate health impacts. Those particularly at risk include seniors,
children, those experiencing social isolation, individuals with chronic conditions, disabilities, or both, and,
socially or economically marginalized individuals.
Stressors and Opportunities
Historical climate records will no longer be a reliable indicator of future conditions. Accordingly, historical
design standards may be insufficient to accommodate more extreme events in the future. More intense storm
events in the Toronto Region will pose risks to municipal infrastructure. Increased stormwater flows, in
combination with stormwater infrastructure nearing the end of its lifecycle throughout the jurisdiction, is
expected to increase risk to property and life. Better understanding of anticipated future wet weather scenarios
will enable more accurate cost-benefit analysis of standard and innovative stormwater management practices.
This, in turn, will enable TRCA and partner municipalities to optimize climate adaptation and risk reduction
investments. Such investments also have the potential to significantly decrease future storm-related property
and infrastructure repair costs.
7
Changes to seasonal temperature patterns and the timing, duration, and intensity of precipitation may
disproportionately harm certain ecosystem components. Better understanding of local natural heritage climate
vulnerabilities enables TRCA and partner municipalities to preemptively increase proactive adaptation
measures while reducing and/or discontinuing investments in projects or programs facing significant climate
threats. This will increase the short- and long-term value for money of ongoing natural heritage investments.
Funding
Funding for Climate Science programming is a combination of municipal levy and government grants.
Direct Actions and Activities
TRCA in-house climate staff provides technical expertise in support of strategies, assessments and action
planning for extreme weather resilience and climate change adaptation together with a growing knowledge
base from which to advise on evolving climate policies and federal/provincial objectives. These services are
offered to internal TRCA programs and municipal partners.
Complementary TRCA Actions and Activities
The Climate Science program is complemented by the following TRCA activities:
Water Resource Science and Biodiversity Monitoring provide the raw data, and analysis thereof, to
support the assessment of local conditions, vulnerabilities, and early-stage climate mediated change
Ecosystem Management Research and Directions fills knowledge gaps pertaining to best practice,
target setting, planning and policy for urban ecosystems that integrate aquatic and terrestrial
management objectives
Policy Development and Review work with municipal, provincial, and federal governments to
incorporate the best available science and planning practices into plans and policies
Watershed Planning and Reporting incorporate climate science into integrated watershed and
waterfront management plans to guide implementation activities at the watershed scale
The Ontario Climate Consortium (the Secretariat for whom is situated at TRCA) generates and/or
synthesizes wide-ranging, evidence-based guidance (science to policy) for public and private sector
stakeholders on climate change adaptation and mitigation
Key Outcomes
Climate change strategies and adaptation plans and recommendations are based on defensible data
and supporting science
Defensible expert climate advice and best practices are provided to internal and municipal partners
Reduced risk to human safety, private and public property, essential structures and infrastructure and
ecosystem function and services
Key Activities – 2017-2020
Support TRCA partner municipalities in the development and implementation of climate change
adaptation action plans
Continue to conduct climate change impact, vulnerability and risk assessments for partner
municipalities and other stakeholders
Ensure that understanding of climate change impacts and risks is integrated into updates to TRCA-led
watershed and waterfront plans and other guidance documents as required (e.g., stormwater
management criteria, LID guidelines, invasive species strategies, planting programs, etc.).
Provide guidance on evolving federal and provincial climate policy and funding programs geared toward
adaptation.
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Outlook
TRCA will continue to maintain and expand its science/technical climate change expertise and services. To
enhance the efficacy and uptake of these offerings, TRCA will significantly expand its efforts in climate change
policy, advocacy, and regional coordination to assist public sector partners in proposed implementation of
region-wide climate strategies. This may include new initiatives to accelerate and/or coordinate climate
adaptation planning and implementation across jurisdictional, sectoral and institutional boundaries.
Although the recently released Provincial Climate Change Strategy and pending Cap and Trade Program will
have a strong focus on advancing and funding mitigation activities in support of achieving provincial
greenhouse gas reduction targets, the opportunity to invest in carbon sequestration through afforestation,
wetland creation and other naturalization initiatives undertaken by TRCA is yet to be fully understood as the
“science to practice” equation requires significant examination before related policies and programs can be
implemented. TRCA will actively seek to participate in this examination to determine the links our restoration
programs may have to available green funding and estimate the net contribution to achieving carbon-neutral
operations at TRCA and municipalities.
.
9
10
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Water Risk Management
Water
Resource
Science 2,742 689 26 226 2,115 - 314
314
Flood
Management 3,700 334 - 309 2,677 380 -
-
Erosion
Management 13,823 - - 2,669 11,300
146
146
20,265 1,023 26 3,204 16,092 380 460 - 460
2016 Full-time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 4.46 64.91 69.37
2016 4.71 77.12 81.83 18.0%
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Water Resource Science
Objectives:
Enable science-based planning, monitoring and decision making
Enable best-practice identification and implementation
Enable evidence-based program design
Meet data needs and requirements of municipal, academic, and private sector partners
Program Features
Positioning
The Conservation Authorities Act, Section 21(a) assigns TRCA a mandate “to study and investigate the
watershed to determine a program whereby the natural resources of the watershed may be conserved,
restored, developed and managed”. To this end, TRCA maintains research, monitoring, and data analysis
capabilities to meet internal and municipal partner data requirements in a manner that maintains intellectual
property, data integrity, and cost-effectiveness. TRCA may offer free and/or fee-for-service data collection,
sharing, and/or analysis for projects on which it is actively involved.
TRCA has conducted (and continues to conduct) research and method validation for stormwater management
pond (SWMP) cleanout and retrofit technologies. As a result, TRCA holds unique local competencies in SWMP
cleanout practices and offers this service to municipalities primarily on a fee-for-service basis. When bundled
with habitat and/or public greenspace enhancements, TRCA’s offerings provide economic and environmental
value-added services at low marginal cost.
Context
Many TRCA Service Areas - including Water Risk Management, Regional Biodiversity, and Watershed Studies
and Strategies – require high volume data collection and analysis to develop and legitimize plan and policy
development. TRCA maintains its own data collection activities because the scope and scale of data collection
need for known and standardized QA/QC and on-call expertise, and applied use of TRCA landholdings render
the use of consultants inappropriate and prohibitively expensive. In-house data collection is also more easily
adapt to evolving needs.
Approximately 61% of TRCA’s jurisdiction is urbanized or urbanizing. The accompanying increase in surface
hardening and stormwater collection in grey infrastructure diverts water flows away from natural features such
as wetlands and groundwater recharge zones. Low Impact Development (LID) technologies offer alternatives
to grey infrastructure and provide an opportunity to reduce negative outcomes associated urbanization.
Adoption and implementation of LID technologies, however, is currently hampered by policy barriers related to
performance validation as well as by high implementation costs associated with early stage commercialization.
TRCA jurisdiction contains approximately 995 stormwater management ponds, the life expectancy of which
spans from 8 to 12 years without major maintenance. The cleanout and/or retrofit of a SWMP typically costs
approximately $300/m3 of sediment to be removed (or ~ $350,000/SWMP) and can face complications
including construction and environmental challenges.
Stressors and Opportunities
Water Resource Science provides the empiric and theoretical foundation for many TRCA activities. The loss of
comprehensive and/or sustained data collection could threaten the legitimacy of TRCA plans and
recommendations.
Changing climate and weather patterns in the Toronto region will result in more frequent and intense storm
events. During a rain event, the “first flush” of stormwater over impervious surfaces has a significantly high
concentration of pollutants. LID measures can detain and treat flows of highly contaminated stormwater bound
for local waterways, allow for onsite contaminant reduction and groundwater recharge, and protect nearby
natural features reliant upon surface and/or groundwater inflows. Provided they can be rendered increasingly
cost-effective and applied at scale, LID technologies pose the opportunity to mitigate the negative hydrologic
impact of urban surface hardening.
12
Many SWMPs within TRCA jurisdiction are operating at reduced capacity and require maintenance or retrofit in
order to continue to meet design objectives. TRCA’s assessment of SWMP cleanout practices have led to
offerings tailored to local climate, sediment, and hydrologic conditions. TRCA’s collaborative fee-for-service
model will provide municipalities with cost-effective, low-risk services to meet SWMP maintenance needs as
they arise.
Funding
Water Resource Science is funded through municipal levy, as well as federal and provincial funding.
Agreements with environmental analytical laboratories at the Ontario Ministry of the Environment and Climate
Change and City of Toronto laboratories provide significant cost provision by conducting sample analysis on an
in-kind and/or at-cost basis.
Direct Actions and Activities
TRCA maintains the physical and intellectual assets – including 320 monitoring stations – required to assess
hydrology, river hydraulics, water quality, fluvial geomorphology, and hydrogeology across the jurisdiction.
TRCA’s comprehensive data collection and analysis capabilities increase standardization, reduce risk, and
ensure predictable and cost-effective operation. Economies of scale are realized by centralizing and sharing
data between applications including source water protection, stormwater management, and hydrology and
floodplain mapping.
TRCA undertakes research to determine the effects of traditional stormwater management and LID
infrastructure on local natural features, runoff quantity, and quality. These data are used to inform sustainable
community design parameters, inform planning and permitting reviews and criteria, and protect natural features
such as wetlands. This last consideration holds considerable significance for individual landholders for whom
the aesthetic and recreational values of natural features offer a property value premium.
As requested and funded by municipalities, TRCA undertakes stormwater management inventories, pond
clean-out and retrofits; TRCA has conducted an average of 3 clean-out/retrofits per year and it is anticipated
that this quantity will remain stable or increase in coming years. Cleanout and retrofit initiatives restore
stormwater management pond capacity and improve physical and chemical water quality parameters, thereby
reducing flood and pollution risk.
Complementary TRCA Actions and Activities
Water Resource Science is complemented by the following TRCA activities:
The Biodiversity Monitoring program collects data that provide ecological context to physical/chemical
data collected by the Water Resource Science program
Watershed Planning and Reporting and Planning and Development Review identify future watershed
scenarios and outline current and future data needs
Key Outcomes
Plans, criteria, and recommendations are based on defensible data and supporting science
Data sets are of sufficient extent and quality to be utilized by academic research partners and published
in peer-reviewed publications
Defensible expert advice and best practices services are provided to internal, municipal, and private
sector partners
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Key Activities – 2017-2020
Finalize flood management guidelines and provide training and technical support to staff, Municipal
partners, Provincial Agencies and the building industry
Complete Stormwater Pond inventory and prepare maintenance plans
Undertake stormwater and low impact development retrofit projects in partnership with local
municipalities
Initiate and finalize major update to Low Impact Development (LID) Guidelines in collaboration with
partner Conservation Authorities and provide training and technical support to staff, Municipal partners,
Provincial Agencies and the building industry
Continue long-term Regional Watershed Monitoring to add necessary data and to track changes within
watersheds and throughout the GTA Region
Outlook
TRCA will intensify investigation of the impacts of urban development and climate change on flood risk,
groundwater resources, erosion and water quality in TRCA watersheds through advanced modelling and
monitoring. TRCA will also seek to develop innovative stormwater management strategies in concert with
partner municipalities and the provincial government to fully address climate change and urbanization impacts.
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Flood Management
Program
Objectives:
Prevent, eliminate or reduce the loss of life and property due to flooding
Protection and regeneration of natural systems to reduce frequency and severity of flooding
Program Features
Positioning
The Conservation Authorities Act (1946) grants Conservation Authorities the mandate to reduce the risk to life
and property from flooding. As a result, TRCA provides municipalities and citizens with comprehensive flood
risk identification, warning, and mitigation services.
Context
In 1995, the Minister of Natural Resources and Forestry delegated natural hazard responsibilities to
conservation authorities. This delegation included flood plain management, hazardous slopes, Great Lakes
shorelines, unstable soils and erosion, all of which are now encompassed in Section 3.1 "Natural Hazards" of
the Provincial Policy Statement (2014). In this delegated role, conservation authorities are responsible for
representing the "provincial interest" on natural hazards.
TRCA jurisdiction contains 15 provincially designated Special Policy Areas (SPAs) and 42 Flood Vulnerable
Areas (FVAs), and 18 lower, upper and single tier municipal governments.
TRCA owns and manages flood control infrastructure and flood vulnerable lands to manage and mitigate
floodplain and/or erosion risk. This inventory includes four major dams, seven minor dams, 15 flood control
structures and channels, and 4,124 ha of land subject to flood risk. To assist with real time flood monitoring
and warning, TRCA operates a system of 32 rainfall and water level gauges covering more than 80% of
TRCA’s 249,222 ha jurisdiction.
Stressors and Opportunities
Climate predictions for the Toronto region point to more extreme weather patterns including more frequent and
intense rainfall events. Stormwater runoff continues to be exacerbated by ongoing development and
urbanization practices that incorporate inadequate stormwater controls. Collectively, these conditions will place
additional loading on existing flood infrastructure, whose capacity is already limited as it approaches its service
life. Enabling flood infrastructure to meet both existing and future wet weather events is critical to manage risk
to property and life. One or both of the cost of flood remediation works, and/or the attendant risks of flood
related disruptions to society and commerce are expected to increase.
The renewal of flood and stormwater infrastructure - particularly of stormwater conveyance channels/systems -
poses a significant opportunity to apply natural design standards to reduce stormwater intensity, increase
resilience to wet weather events, improve runoff water quality and create or enhance riparian habitat and
aquatic communities.
A robust Toronto region real estate market continues to prompt applications for development including
intensification in SPAs and FVAs. The approval of these developments has the potential to compound flood
risk, increase the impact of flood events, and entrain liability questions.
Funding
Funding for Flood Management is obtained primarily through general and municipal levy. Matching dollars
(1:1) for specific projects are obtained through the Ministry of Natural Resources and Forestry Water and
Erosion Control Infrastructure (WECI) program.
Direct Actions and Activities
TRCA operates a comprehensive remote rainfall gauging network that spans its jurisdiction and provides real-
time data to TRCA’s Flood Forecasting and Warning Centre and on call Flood Duty Officers. When wet
weather or other hydrological events (i.e. thunderstorms) pose a threat to citizens, infrastructure, or property,
TRCA alerts relevant public response agencies and issues appropriate warning messages to the public.
15
Flood control infrastructure managed and maintained by TRCA mitigates the volume and intensity of
stormwater flows reaching vulnerable areas. The Claireville and G. Ross Lord dams retain water flows
upstream of highly populated areas of the lower Don and Humber Rivers, respectively. During low flow periods
the dam’s reservoirs provide baseflow quantities sufficient to meet aquatic wildlife and habitat needs in the
lower river stretches.
TRCA Flood Management program conducts extensive data collection, flood modelling, and plan development
to mitigate flood vulnerability and steer development outside of flood and erosion hazard areas. Intense and
sustained rainfall conditions nonetheless occasionally overwhelm system capacity and results in damage. In
such circumstances TRCA provides at-cost engineering and construction services to municipal partners
through Restoration Services; TRCA service delivery focuses on expedited repair, reduced financial risk to
municipal partners and, where appropriate, enhanced aesthetic or natural features.
Complementary TRCA Actions and Activities
Flood Management is complemented by the following TRCA activities:
Erosion Management initiatives identify and remediate priority erosion sites
Planning and Development Review and floodline mapping initiatives direct development away from the
floodplain
Stormwater management initiatives mitigate runoff impacts from urban development
Climate Science research and modelling initiatives enable preparation for future climate scenarios
Key Outcomes
Reduced risk to human safety
Reduced risk to private and public property
Reduced risk to essential structures and infrastructure
Improved aquatic habitat
Key Activities – 2017-2020
Complete jurisdictional coverage of real time rainfall/stormwater gauging network
Continue flood monitoring and warning program
Flood modelling and mapping
Operations and maintenance of flood control infrastructure
Planning and design, of remedial projects to the limit of available funds with a focus on special policy
areas (i.e. Lower Don, Downtown Brampton)
Outlook
Flood Management will continue to be responsible for producing long term plans for the sustainable
management of flood risk to minimize impacts due to riverine flooding on life and property.
16
Erosion Management
Program
Objectives:
Prevent, eliminate or reduce the risk to life and property from flooding, erosion and slope instability
Encourage the protection and regeneration of natural systems
Program Features
Positioning
The Conservation Authorities Act (1946) underlies TRCA’s mandate to reduce the risk to life and property from
erosion hazards. Accordingly, TRCA offers comprehensive and integrated erosion identification, assessment
and remediation services (collectively “erosion management”) to municipal and provincial partners and private
property owners. Erosion works are frequently bundled with habitat and/or public greenspace enhancements to
achieve aesthetic, environmental, and economic gains at low marginal cost. These enhancements, combined
with the ability to offer streamlined environmental assessment and permitting services, make TRCA’s offerings
unique in the delivery of both economic and environmental value-added services.
Context
In 1995, the Minister of Natural Resources and Forestry delegated natural hazard responsibilities to
conservation authorities. This delegation included flood plain management, hazardous slopes, Great Lakes
shorelines, unstable soils and erosion, all of which are now encompassed in Section 3.1 "Natural Hazards" of
the Provincial Policy Statement (2014). In this delegated role, conservation authorities are responsible for
representing the "provincial interest" on natural hazards.
TRCA’s jurisdiction spans nine watersheds that contain several major ravine systems and stretches
approximately 67 kilometres (km) along the Lake Ontario shoreline. Of land within TRCA’s jurisdiction, 4,124
ha (or ~1.6%) is owned by TRCA to mitigate floodplain and/or erosion risk; this area represents a highly
conservative estimate of erosion vulnerable area within the jurisdiction. To manage and mitigate flood and
erosion within a highly urbanized area, TRCA owns and maintains an inventory of more than 500 erosion
control structures that provide protection for pathways, roads, bridge abutments, sewer infrastructure, green
space and private property.
Stressors and Opportunities
There is scientific consensus that climate and weather patterns in the Toronto region will result in more intense
storm events with attendant risks to municipal infrastructure. Stormwater runoff from such events will be
exacerbated by ongoing development and urbanization practices that incorporate inadequate stormwater
controls. Increased stormwater flows, in combination with stormwater infrastructure that is nearing the end of
its lifecycle throughout the jurisdiction, is expected to dramatically increase risk to property and life. As such,
the cost of erosion maintenance and remediation are anticipated to increase considerably in the future.
The expertise of TRCA’s Erosion Management Program is recognized and accessed by several partner
municipalities and other Conservation Authorities; TRCA now enters into agreements with both to assist with
projects in which it holds experience. Through these opportunities TRCA is enhancing already strong
partnerships, and reducing project cost and uncertainty for municipal partners undertaking works outside
TRCA’s jurisdiction.
Funding
Funding for Erosion Management is obtained primarily through municipal levy and special capital projects. In
certain circumstances, partial or full cost recovery (typically $10K - $100K per property) will be collected from
private landowners when an alternate agreement cannot be reached.
Direct Actions and Activities
TRCA monitors existing erosion control structures and known hazard sites on public and private property. New
erosion control works are typically planned in accordance with the Class Environmental Assessment for
Remedial Flood and Erosion Control Projects (amended 2013) or Class EA; the approved process for projects
of this type that undertaken by CAs.
17
A condition assessment and priority ranking of all hazard sites and existing structures is maintained and
updated annually or as conditions require, such as following a significant weather event. These priority
rankings provide the rationale for TRCA’s annual and long-term work plans for erosion control maintenance
and remedial works.
Complementary TRCA Actions and Activities
Erosion Management is complemented by the following TRCA activities:
Planning and Development Review and floodline mapping initiatives direct development away from
areas vulnerable to erosion and communicate risks to existing property owners and seeks to mitigate
existing hazards to private land
Climate Science research and modelling initiatives, which offer insight and enable preparation for future
climate scenarios
Stormwater management initiatives promote the reduction of runoff which is known to exacerbate
flooding and erosion
Key Outcomes
Reduced risk to human safety
Reduced risk to essential structures and infrastructure
Reduced risk to safety and marine vehicles from sedimentation
Improved terrestrial and/or aquatic habitat
Key Activities – 2017-2020
Conduct annual and post-storm monitoring of TRCA and partnering priority sites to generate a
prioritized list of maintenance and remedial works to be undertaken in 2017 and beyond
Continue planning, design and construction of maintenance and remedial projects as identified in 2016
on a priority basis, to the limit of available funds, including Class EA projects
Outlook
The Erosion Management Program is anticipated to continue in its present form. As noted, the scope of the
program is expanding to serve as a source of expertise to Conservation Authorities in adjoining jurisdictions on
a cost-recovery basis. The scale of the program may increase as weather patterns become more volatile and
rainfall events intensify. TRCA’s Erosion Management Program is capable of adapting to these circumstances;
the business model is readily scalable as works undertaken each year are bounded only by available funding.
18
19
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Regional
Biodiversity
Biodiversity
Monitoring 2,510 61 27 776 1,218 273 (155) 10 (145)
Ecosystem
Management
Research
and
Directions 998 356 53 31 558 - -
-
Restoration
and
Regeneration 6,887 707 - 2,249 3,919 - (12)
(12)
Forest
Management 1,191 - - 40 1,058 - (93)
(93)
11,586 1,124 80 3,096 6,753 273 (260) 10 (250)
2016 Full-time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 15.05 100.07 115.12
2016 15.95 92.76 108.71 -5.6%
20
Ecosystem Management Research and Directions
Objectives:
Identify and address data and policy deficiencies regarding urban ecosystem health
Identify targets for urban ecosystem components
Enable science-based planning and decision making
Identify best-practices for urban ecosystem management
Improve watershed health
Program Features
Positioning
TRCA’s Ecosystem Management Research and Directions program responds to information needs and
knowledge gaps identified internally or by municipal partners. Pre-existing relationships with academic, non-
profit, and private sector partners are maintained and, where favorable, TRCA enters into partnerships where
research needs and interests overlap. Use of this research partnership model increases and diversifies
external funding and human capital for TRCA-initiated and/or managed research to meet high priority research
needs in a cost-effective manner.
TRCA maintains in-house expertise in applied aquatic and terrestrial ecology. In addition to ensuring value
creation and capture in partnership arrangements, on-demand internal expertise enables TRCA to
independently pursue research in support of TRCA, municipal, and provincial/federal program and policy
development. Internal capacity also ensures the inclusion of integrated watershed management principles
early in the research planning and policy development stages.
Context
An extensive body of academic literature exists on the management targets, methodologies, and best practices
for urban and near-urban ecosystems. This literature has identified habitat connectivity as a lynchpin factor in
climate change resilience, biodiversity protection, and the maintenance of ecosystem health at the watershed
scale. Many practices and methodologies from the primary literature are transferrable to the Toronto region;
however associated ecological targets must be customized to be relevant and defensible in a specific local or
regional context.
In the past, TRCA has worked with municipal and provincial partners, academic institutions, and other
stakeholders to fill data and target gaps. Examples include the Terrestrial Natural Heritage System Strategy
(2007) that sets terrestrial habitat objectives at a region-wide scale, as well as individual watershed fisheries
management plans that outline river and stream conditions necessary to support diverse and abundant fish
populations. Target values for many critical ecosystem components, however, remain outstanding. Further,
most existing aquatic and terrestrial objectives have yet to be fully integrated. As a result, many important
ecosystem interrelationships may be inadequately managed and regulated through existing TRCA policy and
planning processes.
Stressors and Opportunities
The Toronto region is home to many academic and government research. With adequate and sustained
funding, few barriers are anticipated to assembling credible research teams capable of synthesizing defensible
ecological targets for the Toronto region.
Climate change is expected to result in a southern Ontario climate that is warmer and more variable with
increased extreme weather events such as droughts and storms. These changes will stress ecosystems and
are expected to negatively affect water balance and availability, groundwater levels, stream flow, channel and
21
bank stability, surface water quality and terrestrial and aquatic habitats. At present, there is a significant need
for climate change considerations to be incorporated into new and existing ecosystem targets, particularly in
regard to habitat connectivity. Connected habitats increase the probability that climate stressed organisms can
migrate - either through direct locomotion (fauna) or seed dispersion (flora) - toward more hospitable
conditions. In the absence of habitat connectivity and constrained movement, many species may be extirpated
and regional biodiversity and ecosystem health will be reduced. Ecological targets that incorporate
interconnected terrestrial and aquatic habitat considerations pose an opportunity to mitigate this risk.
Ongoing urbanization activities – both Greenfield development and urban retrofit – pose both opportunities and
threats to a sustainable urban/ecosystem balance. The population of the TRCA’s jurisdiction is anticipated to
increase 6.8% in the coming four years. This growth, combined with the renewal of existing aging
infrastructure, will involve the planning and review of projects of sufficient scale to significantly enhance or
undermine ecological objectives. Lacking an adequate suite of ecological targets, it is unlikely that
development and associated infrastructure implementation will see potential benefits realized or significant
threats avoided.
Funding
Funding for ecosystem management is obtained primarily through municipal levy and government grants.
Direct Actions and Activities
Ecosystem Management Research and Directions synthesizes the outcomes of primary research with local
data to develop ecosystem targets, management strategies, and practices sensitive to local meteorological,
hydrogeological, ecosystem, and policy considerations. As needed or when mutually beneficial, TRCA partners
with academic, public, and/or private sector groups to undertake novel or supplementary research on
questions of urban and near-urban ecological health and management.
Data and analysis outputs are used to support the implementation and/or update of internal strategy
documents, planning and development policies, and ecological restoration and remediation activities. Current
initiatives in this regard include the identification and ranking of priority restoration sites, the development of a
protocol to ensure terrestrial ecosystems lost in development are adequately replaced, and the re-evaluation of
stream crossing structures to ensure sufficient habitat connectivity.
Complementary TRCA Actions and Activities
Ecosystem Management Research and Directions is complemented by the following TRCA activities:
Policy Development and Review identifies key development stressors and opportunities within TRCA’s
jurisdiction
The Watershed Planning and Reporting processes help identify and situate data and knowledge gaps
within an integrated watershed management perspective
Restoration and Regeneration initiatives and the monitoring of site performance following remediation
activities, support best practice evaluation and adaptive management
Living City Transition helps support best practice demonstration, knowledge mobilization and citizen
science engagement activities.
22
Key Outcomes
TRCA conducts and advances state-of-the-science urban ecosystem planning
Municipal partners technical and policy/planning needs are adequately supported; plans and
recommendations are based on defensible data and supporting science
TRCA science/engineering/technical insights are reflected in municipal Official Plans, strategies, as well
as other relevant internal and external documents and regulations
Indicators of watershed health improve, in particular those related to terrestrial and aquatic ecosystem
health
Data analyses are of sufficient quality to be utilized by academic research partners and published in
peer-reviewed publications
Key Activities – 2017-2020
Develop a prioritized research agenda to address data and knowledge gaps
Provide science and tools to assess and manage risk and opportunity associated with extreme weather
and changing climate
Complete and implement the Ecosystem Compensation Program
Complete and implement the TRCA Crossing Guidelines for Valley and Stream protocol
Continue development and implementation of the Restoration Opportunities Bank
Outlook
The agenda for Ecosystem Management Research and Directions will continue to be sensitive and adaptive to
emerging scientific research and ecosystem data as well as municipal partner needs. In addition to maintaining
a research agenda at the intersection of urban development and ecosystem science, TRCA anticipates
incorporating the economic perspective more frequently in coming years. The economic dimension of
ecosystem health, and changes thereof, are captured by the evolving field of ecosystem valuation (which
provides a monetary equivalent of the value of ecosystem goods and services). As the practice and expertise
around this disciple become more standardized and readily available, TRCA expects to increasingly
incorporate this dimension in the dialogue around urban ecosystem priorities and alternatives.
23
Biodiversity Monitoring
Objectives:
Enable science-based planning and decision making
Enable best-practice identification and implementation
Enable evidence-based program design
Meet data needs and requirements of federal, provincial, municipal, academic, and private sector
partners
Program Features
Positioning
The Conservation Authorities Act, Section 21(a) assigns TRCA a mandate “to study and investigate the
watershed to determine a program whereby the natural resources of the watershed may be conserved,
restored, developed and managed”. To this end, TRCA maintains research, monitoring, and data analysis
capabilities to meet internal municipal, federal and provincial partner data needs in a manner that protects
intellectual property and data integrity while minimizing expense. TRCA may offer free or fee-for-service data
collection, sharing, and/or analysis for projects in which it is actively collaborating. It also actively partners with
adjacent Conservation Authorities to address regional data needs in a consistent and coordinated manner; the
standardization of monitoring protocols at diverse sites allow data integration and comparison with watershed-
and region-scale data sets.
As part of an integrated service delivery model, Biodiversity Monitoring enables TRCA to accelerate the
adaptive management cycle and address emerging opportunities and concerns more quickly,
comprehensively, and cost-effectively.
Context
Many TRCA program areas - including Restoration and Regeneration, Forest Management, and Watershed
Studies and Strategies – require high quality data collection and analysis to inform plan/policy development
and habitat creation or restoration initiatives. The scope and scale of data collection, the need for in-house
QA/QC practices and specialized expertise, and the frequent requirement for access to TRCA lands,
partnerships and/or specialized aquatic monitoring equipment render the use of consultants unsuitable and
prohibitively expensive for most projects.
Stressors and Opportunities
Biodiversity Monitoring provides the empiric and theoretical foundation for many of TRCA initiatives. Many of
this program’s activities, however, do not produce immediately recognizable, stand-alone outputs. If funding
pressures were to prohibit sustained data collection, the legitimacy of TRCA plans and recommendations may
be compromised. Further, long-standing data records reflecting the effects of urbanization, climate change,
and environmental restoration activities may be interrupted. The absence of robust, comprehensive, and
continuous data records would compromise the ability of private and public sector clients to access data to
support or refute proposals in a timely manner.
TRCA’s involvement in Toronto region monitoring collaborations (including advisory services to adjacent
Conservation Authorities) ensures that data collection targets and protocols are regionally coordinated and
consistent. This consistency of approach increases data value and usability for public, private, and academic
partners while reducing unproductive data collection redundancies.
Funding
Funding for biodiversity monitoring is obtained primarily through municipal levy, federal funding and special
capital projects. Significant in-kind contributions are made by Ontario Ministry of Environment and Climate
Change and City of Toronto for laboratory analysis of water samples.
24
Direct Actions and Activities
Fixed monitoring sites are assessed on an annual or rotational basis and provide insight on the effects of
regional urbanization on terrestrial and aquatic habitat, species and communities. Results from this work, in
combination with comparable site specific monitoring undertaken at development and (restoration) project sites
guide greenspace acquisition, restoration planning, and management strategies to ensure continued
biodiversity and regional ecosystem stability. The data may also be used to establish pre-development
baselines and assess the relative success or failure of sustainable community building and restoration
activities.
In addition to the above, TRCA conducts a Terrestrial Biological Inventory and Assessment on lands acquired
or scheduled for development. By applying the same methodologies as at fixed plot monitoring sites, TRCA
garners data that inform regional analysis and perspectives on issues such as the distribution of species of
conservation concern and landscape-scale opportunities and threats.
Waterfront monitoring activities assess the abundance and diversity of aquatic habitat and communities such
as fish. Data from this program validate the effectiveness of aquatic habitat restoration activities and guide
and/or support future water and/or waterfront initiatives and environmental assessments (EAs) while
demonstrating compliance with federal and provincial fisheries legislation.
Complementary TRCA Actions and Activities
Biodiversity Monitoring is complemented by the following TRCA activities:
Water Resource Science program collects data that provide physical and chemical context to the
ecological data collected by the Biodiversity Monitoring program
Watershed Planning and Reporting, Ecosystem Management Research and Directions identify future
watershed scenarios and outline current and future data needs
Restoration and Regeneration projects identify and/or motivate site specific monitoring needs
Key Outcomes
Plans and recommendations are based on defensible data and supporting science
Data sets are of sufficient extent and quality to be utilized by academic research partners and published
in peer-reviewed publications
Defensible expert advice and best practices services are provided to internal, municipal, and private
sector partners and stakeholders
Key Activities – 2017-2020
Maintain and expand the Biodiversity Monitoring network, including required investments in capital
assets (data collection equipment/instruments) and human capital (staff resources and training on
current practices and techniques)
Investigate and implement data and information technologies to more effectively house and share large
data sets
Streamline internal and external data/information sharing and transfer
Support the development of key TRCA communication products including watershed report cards
(2018) and the next generation of watershed strategy reporting
Outlook
The Biodiversity Monitoring program will continue to pursue partnerships and technologies that expand, refine,
and coordinate the scope and scale of data collected while enhancing data integrity, security, and accessibility.
Additional avenues – either though increasing accessible platforms or new communications products – will be
sought to highlight the type of data available, the value resulting from its collection, and/or specific narratives
used to enhance our understanding of the issues and outcomes related to regional biodiversity.
25
Restoration and Regeneration
Objectives:
Plan and implement the protection and restoration of natural systems:
o Protect and restore ecosystem health and function
o Enhance landforms and shorelines
o Improve watershed health
Program Features
Positioning
The Conservation Authorities Act, Section 20 assigns TRCA a mandate “to establish and undertake… a
program designed to further the conservation, restoration, development and management to natural resources
other than gas, oil, coal and minerals.” To this end, the Restoration and Regeneration program undertakes
comprehensive and integrated environmental restoration services for public sector partners and private clients.
Restoration works are commonly bundled with erosion, habitat and/or greenspace enhancements to achieve
aesthetic, environmental and economic gains at low marginal cost. These enhancements, combined with the
ability to offer streamlined habitat implementation plans and permitting services, make TRCA’s offerings unique
in the delivery of both economic and environmental value-added services.
Context
Healthy natural systems rely on functional hydrologic and landform processes and vegetative cover.
Impairment occurs when those processes have been altered. The current state of the Toronto region
represents over 100 years of such alterations; these extend from initial deforestation through the damming of
rivers to power mills to current Greenfield development for residential and commercial purposes. As a result of
this continued legacy of landscape alteration and/or degradation, TRCA now holds an inventory over 10,000
lake, stream, and terrestrial sites that require restoration and/or regeneration.
Restoration and regeneration occurs within a multijurisdictional space with diverse legislative and regulatory
inputs. To streamline aquatic initiatives, TRCA is a founding member of Aquatic Habitat Toronto; this group
includes municipal, provincial, and federal partners as well as Waterfront Toronto. At present no equivalent
exists for the coordination and acceleration of terrestrial project planning and implementation, however TRCA
maintains positive relationships with each of the relevant stakeholders for terrestrial initiatives.
Stressors and Opportunities
Continued development and urbanization of the Toronto region will continue to compromise natural features,
communities, and processes. Through internal collaboration with internal divisions addressing flood and
erosion risk, urban infrastructure retrofit, and regulatory planning and permitting processes, however, TRCA is
able to identify sites where restorative works can be undertaken at favorable cost-benefit profiles. Despite
these service delivery efficiencies, the ongoing creation of new restoration sites and opportunities decrease the
rate at which the backlog can be addressed.
As climate change continues to progress the number of sites requiring restoration and/or regeneration is
anticipated to increase. High intensity storms, such as that of summer 2013, can significantly increase priority
restoration site count and priorities with a single acute event. In contrast, climate change effects such as
drought or altered hydrologic regimes will unfold more slowly but create a need for restoration and
regeneration over very large areas.
Funding
Funding for restoration and regeneration is obtained through municipal levy and contracted services
throughout TRCA’s jurisdiction.
26
Direct Actions and Activities
Restoration sites are identified through field assessments; priority restoration site rankings are updated
annually or as conditions require (i.e. following a significant storm event). Priority rankings inform annual and
long-term restoration and regeneration projects and associated habitat improvement projects. In 2015, TRCA
implemented over 112 restoration projects which restored 1,649 metres of stream and shoreline, 100.09
hectares of wetland and terrestrial habitat, 21 in-stream barriers were removed and 996 habitat structures were
installed.
Restoration and Regeneration’s expertise assists municipal, regional, and provincial partners in the
development of policies and guidelines relating to natural protection and restoration. TRCA also conducts
informative workshops for private landowners, partners and other conservation authorities on ecosystems and
biodiversity.
Complementary TRCA Actions and Activities
Restoration and Regeneration is complemented by the following TRCA activities:
The Water Resource Science program collects data that provide physical and chemical context to the
ecological data collected by the Biodiversity Monitoring program
Watershed Planning and Reporting and Ecosystem Management Research and Directions identify
future watershed scenarios and outline current and future data needs
Key Outcomes
Restored natural hydrologic processes and balanced hydrologic regimes
Improved aquatic systems and habitat (including critical habitat)
Increased natural vegetative cover, soil stabilization, and terrestrial habitat (including critical habitat)
Improved air and water quality
Key Activities – 2017 - 2020
Continue to provide expert technical guidance to municipal and agency partners on the natural
systems, terrestrial and aquatic habitat, and green infrastructure
Conduct annual monitoring to report the health and condition of the watershed within TRCA’s
jurisdiction, as well as track the changes in health, condition and regional biodiversity over time
Implementation of high priority restoration and habitat projects
Continue to provide expertise, data and mapping to municipalities to support the continued
development of municipal natural heritage policies, strategies and programs
Outlook
In addition to remaining abreast of current restoration and regeneration science and engineering, the
Restoration and Regeneration program will continue its three-pronged approach of planning, implementation,
and regulatory insight to achieve on-the-ground gains. No significant program shifts are anticipated and the
program will continue to be sensitive and responsive to the changing needs of municipal partners, cost saving
and value-add opportunities, and the state of the natural environment.
27
Forest Management
Objectives:
Establish and maintain healthy, vigorous, and diverse forest cover and associated habitat
Improve watershed health
Increase awareness and level of engagement throughout communities
Program Features
Positioning
TRCA’s forestry expertise allows it to offer comprehensive and integrated reforestation and restoration services
to municipal and regional partners and private property landowners. Reforestation projects are commonly
bundled with habitat and/or public greenspace enhancements to achieve aesthetic, environmental and
economic gains at low marginal cost.
To ensure supply availability and cost-effectiveness for the use of native species in TRCA ecosystem
regeneration projects, Forest Management operates its own nursery. Locally collected seed is used to grow
hardy native plant materials well adapted to local conditions.
Context
TRCA manages over 6,000 hectares (15,000 acres) of forested lands within its jurisdiction. Active
management of forests greatly improves positive forest attributes including biodiversity, resilience to insects
and disease, wildlife habitat value, environmental protection, stormwater management and long-term survival.
The use of locally adapted genetic populations in ongoing planting and other regenerative activities is critical to
supporting robust natural cover on the landscape. This objective is in part accomplished by the use and
promotion of native species collected and propagated from local trees and shrubs.
The Emerald Ash Borer (EAB) is an invasive species that kills host ash trees. Despite substantial research and
control efforts, this beetle is now found throughout much of southern Ontario. Recent findings and EAB
observations in the Toronto region indicate the spread and intensity of EAB infestation has accelerated and
compressed the anticipated ash tree mortality curve; within TRCA’s jurisdiction it is believed that ash mortality
will peak in 2015/2016 and diminish thereafter as ash tree populations decline.
Stressors and Opportunities
Existing forest resources under both public and private ownership are experiencing increased biotic and abiotic
stressors including invasive species and climate change. The combined effects of these stresses can have a
detrimental effect on the overall health and quality of the forest resource and its ability to sustain its ecological
functions. In particular, continued global trade and an increasingly warm climate anticipate the continued arrival
and establishment of invasive species that target trees and other plants. Like Emerald Ash Borer, and Dutch
elm disease before it, invasive species may decimate local tree populations, cause extensive ecological
damage, and increase risks to human health risk as trees die and collapse.
TRCA uses stressors as educational opportunities to promote good forestry practices and to proactively
maintain and increase forest health and vitality. By realizing opportunities to create more knowledgeable and
engaged public and private landowners, TRCA fosters a growing constituency of landowners capable of
contributing to forest cover targets and associated ecosystem services.
The expertise of TRCA’s Forest Management Program is recognized and accessed by several partner
municipalities and conservation authorities. Other conservation authorities now coordinate planting efforts with
TRCA as well as combine program advertising and promotional activities. Through these opportunities TRCA
is enhancing already strong partnerships.
Funding
Funding for Forest Management is obtained primarily through municipal levy.
28
Direct Actions and Activities
The Forest Management program fulfills TRCA’s goal of ongoing reforestation and riparian planting on public
and private lands. TRCA staff provides reforestation and riparian habitat site planning and advisory services to
support tree planting efforts with municipal and regional partners. Planting sites are screened and selected
based on established program criteria.
To manage and maintain reforestation and restoration, TRCA propagates and produces trees and shrubs at its
nursery. Between 2001 and 2015, more than 3.8 million trees and shrubs were supplied and/or planted by
TRCA.
Complementary TRCA Actions and Activities
Forest Management is complemented by the following TRCA activities:
Ongoing public engagement, community based restoration and education through Community
Engagement activities including participation in forest stewardship and reforestation planting events
Delivery of Private Landowner Forest Stewardship programming and services
Greenspace Acquisition program to protect and grow the publicly held and managed forested land base
for a variety of green space values and sustainable nature based recreation activities
Risk mitigation activities that include hazard tree monitoring and abatement to provide a safe
environment for users of TRCA properties
Terrestrial Natural Heritage Strategy that establishes targeted priority enhancement areas for natural
cover on the landscape
Regional Monitoring program to gauge the general health and integrity of forests across the jurisdiction
and document changes over time
Key Outcomes
Maintain, increase, and improve forest cover
Transform marginal and or agriculturally fragile lands into forests
Contribute to watershed objectives including:
o Healthy habitat and wildlife populations thereof
o Greenhouse gas reduction and climate change mitigation
Contribute to landowner and/or citizen benefits including:
o Improve outdoor recreation opportunities and realize attendant academic, health, and wellbeing
benefits
o Reduce private property energy costs (shade and shelter)
o Increase social and community well-being through collective contribution to the natural
environment
Key Activities – 2017-2020
Continue public engagement and education on best forestry practices
Continue identification, planning and implementation of reforestation and restoration priority projects,
including prepare site specific forest resource management plans
Continue to monitor, grow and supply hardy native plant materials from TRCA’s nursery
Analyze, prioritize and coordinate enhanced Managed Forest implementation on TRCA lands with an
emphasis on stands with a high composition of ash trees as a result of the emerald ash borer
Outlook
At present, the Forest Management Program is anticipated to continue working toward high quality forest cover
capable of sustaining ecosystem functions while providing safe and enjoyable passive recreational
opportunities for citizens. TRCA will continue to educate the community and improve existing forest health by
implementing good forestry practices.
29
30
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Greenspace
Securement and Management
Greenspace
Securement 6,185 5,518 374 30 159 96 (8)
(8)
Greenspace
Management 2,727 10 10 654 2,228 - 175
175
Rental
Properties 2,075 - 2,495 - - - 420 388 808
10,987 5,528 2,879 684 2,387 96 587 388 975
2016 Full-time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 23.61 13.71 37.32
2016 20.3 6.19 26.49 -29.0%
31
Greenspace Securement
Objectives:
Bring environmentally significant natural heritage lands into public ownership
Ensure the protection of life and property by securing lands subject to flood and erosion hazards
Increase the recreational health benefits by allowing for public use and enjoyment
Program Features
Positioning
The Conservation Authorities Act provides TRCA with the mandate “to acquire by purchase, lease or otherwise
and to expropriate any land that it may require.” This securement allows for the protection of human life and
property by securing lands subject to erosion or flooding hazards, protects the form and function of natural
heritage lands by bringing them into public ownership and management, and increases the local and regional
recreational health benefits by allowing for public use and programming. Greenspace is secured through a
variety of methods including fee simple purchases, donations, conservation and other easements, restrictive
covenants, leases and management and other agreements. Greenspace securement is primarily achieved
through the Greenlands Acquisition Project 2016-2020.
Context
TRCA’s current landholdings contain approximately 7.3% of the total land base of TRCA’s jurisdiction; these
include several conservation areas, major ravine systems including nine watersheds, the Lake Ontario
shoreline, and other existing greenspace holdings of more than 18,000 hectares. TRCA’s Greenlands
Acquisition Project 2016-2020 includes criteria such as TRCA’s Terrestrial Natural Heritage System Strategy
(TNHSS) and outlines priority areas and parcels for acquisition. Securement of these lands was identified as
critical to maintain viable functioning of Toronto region’s watersheds and associated ecosystems.
Stressors and Opportunities
TRCA is currently constrained in being able to fund fee simple acquisitions. While the regions of Peel, York
and Durham currently have greenlands funding programs that will contribute up to a maximum of 50% of the
total cost of acquisition, matching funding sources have proven difficult to obtain.
Opportunities to secure greenspace through donation have increased due to the Environment Canada’s
Ecological Gifts Program, which allows donors to use their charitable tax receipt for up to 10 years, offsetting
up to 100% of their annual income. While such transactions bring important natural heritage features into
public ownership, they are opportunity based and complement TRCA’s greenspace securement initiatives.
TRCA also continues to acquire lands through the development process for nominal consideration.
Funding
Funding for securement of nominal value transactions and donations is obtained through current value
assessment municipal levy. For market value land/greenspace acquisitions, regional and local municipal
programs exist which allocate up to 50% of the total costs for the purchase of priority environmental significant
lands as identified by TRCA. These regional and municipal initiatives are constrained by a lack of matching
funding. Funding may also be secured from other organizations such as the Nature Conservancy of Canada,
the Ontario Heritage Land Trust and private foundations.
Direct Actions and Activities
TRCA secured 906 hectares between 2011 and 2015, and achieved the target of 1,000 hectares or 90%
established in the Greenlands Acquisition Project for 2011-2015. The Greenlands Acquisition Project for 2016-
2020 identifies funding partners and estimated financial contributions over its five year duration. Based on
recent rate projections, it is estimated that 1,000 hectares (2,500 acres) could be secured during the period of
this acquisition project.
32
Complementary TRCA Actions and Activities
Greenspace Securement is complemented by the following TRCA activities:
The Water Resource Science, Flood Management, and Erosion Management programs identify natural
hazard areas to target for land acquisition
The Ecosystem Management Research and Directions program identifies lands targeted for inclusion
through the Greenlands Acquisition Project 2016-2020
Key Outcomes
Acquisition of greenspace in support of TRCA’s Living City Policies, Integrated watershed and
waterfront plans, provincial, regional and municipal official plans and the Terrestrial Natural Heritage
System Strategy as well as other TRCA plans and strategies
Protection of environmentally significant land/greenspace including terrestrial and aquatic habitat
Protection of greenspace for health and wellness benefits including air and water quality preservation,
trails and active recreation, social enhancement, and aesthetic benefits
Increased use of natural features in the attractiveness of the Toronto region as a location for business
and residence
Key Activities – 2017 - 2020
Implement the Greenlands Acquisition Project for 2016-2020
o Acquire lots of record that are located in the flood plain or in ecologically or hydrologically
important areas
o Secure areas for source water protection, as they are identified
o Acquire lands to extend and to complete the missing connections in the TNHSS and public
ownership along the river valleys and Lake Ontario shoreline
o Secure continuous corridors for the regional trail system
o Acquire greenspace around existing TRCA properties, to amass larger areas
o Communicate the benefits of the Ecological Gifts Program to private landowners
Outlook
Greenspace Securement is delivered primarily through the Greenlands Acquisition Project 2016-2020 and will
continue in its present form. This new project will include revised objectives regarding the quantity, location,
and parameters of land TRCA seeks to acquire. Program implementation and success will ultimately depend
on securing adequate funds to acquire priority parcels of land.
33
Greenspace Management
Program
Objectives:
Extensive networks of healthy and sustainable greenspace
Improved protection of Toronto region’s natural systems
Increased public utilization and enjoyment of greenspace, with individual and social health and
wellbeing benefits
Program Features
Positioning
The Conservation Authorities Act (1946) provides the legal basis for TRCA’s mandate to undertake watershed
planning and management programs that prevent, eliminate, or reduce the risk to life and property from flood
and erosion hazards, as well as encourage the conservation and restoration of natural resources. To meet this
mandate, TRCA undertakes comprehensive land asset management services on TRCA managed greenspace
to reduce human and asset risk from natural or human hazards, eliminate encroachments, and discourage
unauthorized use of conservation lands.
Through its greenspace management activities, TRCA is able to ensure that natural and cultural heritage
resources are protected and, where appropriate, provide opportunities for safe and enjoyable recreation
experiences to residents and visitors.
Context
TRCA owns over 18,000 hectares of land within the Toronto region (approximately 7.3% of TRCA’s
jurisdiction). TRCA’s ownership enables the protection and management of valley and stream corridors, flood
plains, the Lake Ontario shore lands, wildlife, vegetation and environmentally significant areas. Over half of
TRCA-owned lands are managed outright by TRCA and offer limited or no public access (8,300 hectares), or
instead serve as conservation parks and education field centres (530 hectares). The balance of TRCA land is
managed under municipal management agreements, third-party leases, rentals or other covenants and
easements.
TRCA and its municipal partners manage trails, conservation areas and parks within communities. Trail
linkages include those within ravine systems and on the Lake Ontario shoreline. Large urban wilderness parks
like Tommy Thompson Park offer outdoor activities such as hiking, cross country skiing, bird-watching and
nature appreciation.
While most of TRCA greenspace provide opportunities for minor recreational use or passive non-intrusive
uses, certain areas are managed to support major recreational uses such as campgrounds, educational
facilities, sustainable community demonstration sites, a living museum, and a golf course. TRCA employs best
management practices and environmental stewardship, through the establishment of land management and
master plans, to protect and conserve the valuable natural and cultural heritage attributes within each of its
nine watersheds. All TRCA properties, regardless of the management category and intensity of public use,
require regular and proper inspection, land planning, management and monitoring.
Stressors and Opportunities
The Toronto region faces a rapidly growing urban population with increasing demand for access to
greenspace, greenspace that is declining in quality. To meet future needs, greenspace planning and
management must be addressed as an integrated system. To this end, TRCA will assist municipal partners in
the development of a greenspace network that maximizes community wellbeing and local ecosystem
protection. Opportunities with this approach include increased citizen health and happiness, increased
appropriate access to existing nature, and the creation of new green infrastructure in urban areas. Investment
in long-term greenspace management and renewal will be required for these objectives to be realized.
34
TRCA lacks stable funding to ensure comprehensive site securement and/or maintain state of good repair on
existing infrastructure. Funding to develop additional land management or public use plans (to proactively
prepare for future public needs for accessible greenspace) is also lacking. The absence of stable public
funding indexed to land securement poses a significant threat to TRCA’s ability to continue providing
greenspace access in a responsible manner. Should stable funding sources not be identified, TRCA expects to
develop strategies that curtail greenspace access and decrease associated expenses to sustainable levels.
Funding
Funding for greenspace management is obtained primarily through municipal levy and special capital projects.
Taxes and insurance are funded through general levy.
Direct Actions and Activities
TRCA’s Greenspace Management activities complement TRCA’s aim to protect and restore the form and
function of existing ecological systems. Program initiatives include the assessment, planning, management,
monitoring and administration of TRCA properties. These actions ensure that natural and cultural heritage
resources are protected and, where appropriate, opportunities are provided for safe and enjoyable visitor
experiences.
Administrative functions undertaken through the Greenspace Management program include asset inventories
and management planning, stewardship and monitoring, site securement and encroachment removal, hazard
identification and mitigation, and the administration of insurance and realty taxes.
Complementary TRCA Actions and Activities
Greenspace Management is supported by the following TRCA activities:
Greenspace Securement and Rental program initiatives bring new lands into TRCA ownership and
generate revenue for TRCA programs
Forest Management programs assist in the identification and mitigation of natural hazards on TRCA
lands and reduce or eliminate the realty tax burden on qualifying lands
The Trails program directly coordinates with land management actions on lands where public access is
permitted
Conservation Parks and School Program field centres include high-intensity public uses such as
campgrounds, swimming facilities, educational programing and facilities etc. However, the basic land
management requirements for these lands are still consistent with a broader land management
framework for all TRCA lands
Community Engagement programs are involved in the development and implementation of land
management plans and programs
Key Outcomes
Identify and protect ecological functions and services and cultural heritage on TRCA lands
Provide safe, sustainable public recreation opportunities (where appropriate) and reduce/mitigate
TRCA liability and risk as a landowner
Undertake responsible steward/partnership with respect to aboriginal engagement and heritage
Improve individual and social health and wellbeing indicators by providing safe access to natural
environment interaction and activity
Key Activities – 2017 - 2020
Initial inventory of new property acquisitions and greenspace not previously assessed
Ongoing audit of TRCA property boundaries
Ongoing assessment and abatement of hazard trees along prescribed property boundaries.
Ongoing greenspace operation activities including site securement, encroachment removal, hazard
identification and mitigation
Development of jurisdiction-wide Trail Strategy and Greenspace Strategy
Ongoing preparation of property specific management and master plans to protect environmental
features and identify appropriate nature based recreation activities that could occur
35
Ongoing administration of TRCA’s Cultural Heritage Master Plan including archaeological database
management, assessments and monitoring, collection management, aboriginal engagement, and
archaeological education and outreach
Ongoing collaboration with Parks Canada for the establishment of Rouge National Urban Park
Outlook
As the broader socio-ecological context of the region continues to change, TRCA management systems will
seek to remain responsive and adaptive. Greenspace Management program activities, however, are
dependent on the level of financial resources made available by benefitting municipalities. Where financial
support is strong, greenspace management activities will continue to be robust, comprehensive and proactive.
Where little or no financial support is provided, Greenspace Management activities will include only basic
hazard audits and mitigation necessary to permit safe public use on select lands; remaining greenspace in
unfunded regions will be closed to public access.
36
Rental Properties
Program
Objectives:
Financial sustainability
Maximize asset values and associated revenues
Comply with relevant legislation
Program Features
Positioning
The Conservation Authorities Act empowers TRCA to lease land that it has acquired. TRCA does on occasion
acquire property that is improved with residential dwellings/outbuildings and parcels of land that may be
suitable for leasing. Provided the environmental features for which the properties were purchased are not
being impacted, the dwellings/outbuildings and suitable land are being leased to maximize asset values and
associated revenues. Retrofits, upgrades and renovations to the structures are considered in conjunction with
TRCA’s overall commitment to sustainability, a healthy and safe environment and net revenues to support
other corporate projects.
Context
TRCA currently manages 163 leases comprised of 118 residential leases, 19 farm land leases, 8 commercial
leases, together with 18 ancillary land use leases. Commercial leases include but are not limited to, cellular
telecommunication towers, Wild Water Kingdom, Frenchman’s Bay Club, and the Claireville Ranch. TRCA
also rents more than 2,534 acres of land for farming purposes, which includes near urban farm agricultural
agreements. TRCA in partnership with trail organizers and school boards has entered into trail agreements
and field school agreements.
Stressors and Opportunities
A key stressor associated with maximizing rental income is the age of the structures. Older homes have poor
insulation, are more difficult to heat and maintain. Budgetary constraints limit the capital expenditures
available for this purpose. TRCA is exploring partnerships with private individuals or companies wherein
uninhabitable TRCA homes (poorly insulated or otherwise) would be renovated in exchange for free or
significantly reduced rent over a defined period of time. At the end of the lease period TRCA would have a
housing unit in an improved and habitable condition.
TRCA continues to explore and pursue revenue generating opportunities from the lease of TRCA land. Some
examples include expanding near urban agricultural opportunities and trail agreements. These opportunities
contribute to community engagement, i.e. trail users and ability to purchase locally grown food.
Funding
The rental program is self-sufficient. Revenue generated from this program covers the costs for maintaining
the residential properties and the net revenue generated, supports other corporate programs and supports staff
costs for managing TRCA lands.
Direct Actions and Activities
The residential component of the portfolio is governed by the Residential Tenancies Act, 2006. Rental related
activities include, managing rental payments, rental expenditures and terms and conditions of the leases, and
includes the renewal of leases and filling of vacancies. This includes the negotiation of new commercial leases
and long term restoration agreements. Furthermore, TRCA arranges for regular and major maintenance
repairs to the structures, as well as prepares 10 year maintenance plans. TRCA abides by all Ontario Health
and Safety Regulations, the Heritage Act and the Ontario Building Code.
Complementary TRCA Actions and Activities
Rental Properties are complemented by the following TRCA activities:
Greenspace Securement acquires the properties in the initial stage
37
Key Outcomes
Revenue generation
Compliance with all applicable legislation
Support staff costs for managing TRCA lands
Key Activities – 2017-2020
Ongoing health, safety, and major maintenance inspections
Water quality within residential and commercial properties
Negotiate long-term occupancies and/or restoration agreements
Increase rental income by increasing near urban agricultural leases, cell tower leases and other lease
opportunities
Prepare ten-year maintenance plans
Outlook
Rental Property income is anticipated to increase in 2016 in accordance with the Residential Tenancies Act.
Continue to carry out regular and major maintenance on the residential dwellings and manage the rental
portfolio. Explore opportunities for long term restoration agreements and commercial leases, in an effort to
increase revenues to support other TRCA programs and for asset betterment.
On May 4, 2011, the federal government announced the creation of the Rouge National Urban Park. This site,
located within the Rouge watershed, consolidated TRCA, federal, provincial and municipal lands into a new
park under Parks Canada management. TRCA is working with Parks Canada on the conveyance of 2,266
hectares of TRCA land to the Park which includes 68 residential leases, 9 farm land leases, 2 commercial
leases and 2 ancillary land use leases. TRCA is in discussions with Parks Canada about its ongoing role in
the management of the rentals and leases after transfer.
38
39
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Tourism and Recreation
Waterfront
Parks 2,832 1,022 4 578 1,228 - -
-
Conservation
Parks 7,085 500 4,295 76 1,078 1,136 -
-
Trails 1,880 20 - 663 241 - (956)
(956)
Bathurst
Glen Golf
Course 1,239 149 1,090 - - - -
-
Black Creek
Pioneer
Village 4,115 285 1,620 - 350 1,782 (78)
(78)
Events and
Festivals 724 - 807 - - - 83
83
Wedding and
Corporate
Events 1,754 - 2,008 - - - 254
254
19,629 1,976 9,824 1,317 2,897 2,918 (697) - (697)
2016 Full-time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 149.57 19.55 169.12
2016 153.36 26.98 180.34 6.6%
40
Conservation Parks
Objectives:
• Provide sustainable and accessible nature-based recreation and tourism experiences for residents and
visitors
• Enable behaviours that foster individual and social health and well-being, including:
o Fostering active living through active recreation; and
o Fostering connections to nature through recreation
• Enhance equality, inclusion, and access to natural environment settings for populations facing barriers
to participation
• Deliver high quality customer experiences in support of a vibrant eco-tourism economy.
• Ensure financial sustainability and promote sustainable growth
• Draw and retain regional tourism visitation by developing, operating and maintaining world-class
recreational programming, facilities and trails
Program Features
Positioning
Toronto and Region Conservation (TRCA) is the largest landowner in the Toronto region and manages ten
Conservation Parks across nine watersheds. Proximity to the urban core makes Conservation Parks attractive
to urban and suburban residents and visitors seeking natural spaces and recreation opportunities within the
Greater Toronto Area (GTA).
In addition to natural spaces, TRCA Conservation Parks offer unique outdoor experiences by providing
specialized site-based amenities and nature-based recreation activities and products. TRCA facilities also offer
the closest camping and RV sites to downtown Toronto; in doing so, TRCA Conservation Parks cater to an
important segment of the travel and tourism market by offering easy access to Toronto region businesses,
attractions, and amenities.
Context
TRCA Conservation Parks are generally located within a 45-minute driving radius of Toronto’s urban core.
Daily park admission fees are charged at seven parks, and are $6.50 for adults, $5.50 for seniors, and free
admission for children ages 14 and under when accompanied by a paying adult. Park sites for which admission
fees are not charged include campgrounds, sites that offer fewer amenities, and sites subject to agreements
whereby park administration expenses are funded by the local municipality.
TRCA Conservation Parks complement the greenspaces offered by local municipalities by providing enhanced
outdoor recreation offerings that draw users from across the GTA. Conservation Parks offer multi-use trails
designed for hiking, biking, cross-country skiing and similar activities. In addition to trails, the parks also feature
short and long-term camping and RV facilities, swimming pools, splash pads, fishing ponds, fully serviced
manicured spaces for gatherings and picnics, and comfort amenities. Specialized facilities include a BMX bike
park, Treetop Trekking experiences and indoor venues that are available as rental venues for private bookings.
Conservation Parks also serve as host sites for public programs and special events, such as family programs,
workshops and festivals, adrenaline races, green weddings, and corporate events.
No provincial parks are located within TRCA’s jurisdiction, however adjacent municipalities and watersheds
with Provincial Parks including the Credit, Georgina/Lake Simcoe, Mono, Oakville, and Oshawa/Darlington.
Some offerings available at provincial parks, such as camping, trails, and public programming, pose direct
competition to TRCA’s offerings. TRCA Conservation Areas are differentiated from provincial parks, however,
in their capacity to cater to both public users and private clients. Provincial park fees are structured differently
from TRCA Conservation Park fees making direct comparison difficult.
On May 4, 2011, the federal government announced the creation of the Rouge National Urban Park. This site,
located within the Rouge Watershed, consolidated TRCA, federal, and provincial lands into a new site under
federal management. Parks Canada is responsible for further development and administration of Rouge Park.
It is it is anticipated, however, that site Rouge Park offerings and constraints will be similar to those of
provincial parks.
41
Stressors and Opportunities
Research indicates that strong links exist between experiences in nature and key academic, health, social and
environmental outcomes. As many TRCA Conservation Parks are situated in locations where access is motor-
vehicle dependent, these sites offer greater benefit to families with the time and resources to travel to the park.
TRCA is taking steps to improve park access and diversify visitation through partnerships with organizations
like Park Bus, which provides transportation from Toronto’s core to specific TRCA parks, and through the
creation of trail connections for active use travel. Further opportunities exist to reduce barriers to access for
populations facing constraints to participation in outdoor recreation. TRCA will explore potential partnerships
with TTC and other transit providers to this effect.
Through the Education and Outreach and Community Engagement program areas, TRCA aims to better
engage all demographics of the Toronto region at Conservation Parks. To do so, TRCA seeks to provide
supportive physical, social, and programming environments such that participation in outdoor recreation is
available and attractive to the diverse citizenry of the Toronto region. Such investments present an equitable
approach to improving individual and social health and wellbeing indicators across the region.
Many of TRCA’s Conservation Parks were established over 50 years ago. As a result, a high proportion of
existing park infrastructure is now reaching the end of its lifecycle and requires renewal or replacement.
Insufficient funding for infrastructure and its attendant risk to human safety and visitor experience poses a
stressor to TRCA’s objective of increasing the quantity and duration of visits to Conservation Parks.
Volatility in fuel prices and Canadian dollar exchange rates may result in more Toronto region residents
choosing to spend vacations or other leisure days near their primary residence (“staycations”). Accordingly,
increases in the number of area residents seeking single-day outings present an opportunity for Conservation
Parks to enhance attendance and revenue generation.
Funding
TRCA Conservation Parks are funded through general levy and user fees.
Direct Actions and Activities
In 2015, more than 700,000 visitors were hosted at park sites. The majority of day-use visitors were travelling
from areas within the GTA.
Administration and upkeep of TRCA Conservation Parks include park maintenance, staffing, day-to-day
operations, program development and management, and business development. In addition to program-
specific facilities, infrastructure at Conservation Parks includes trails, all-season buildings, over 65 seasonal
buildings and/or washrooms, three swimming facilities, 56 picnic sites, and over 600 campsites.
Complementary TRCA Actions and Activities
• TRCA’s Greenspace Securement and Management and Trails programs coordinate with Conservation
Parks to ensure lands and trails are maintained according to the appropriate SOP standard.
• Education and Outreach, Family Programming, and Festivals and Events offer activities and
programming that enhance the visitor experience at Conservation parks.
Key Outcomes
• Increase park visitors, park visit frequency, and park visit duration
• Increase the proportion of attendees ranking their Conservation Park experience as “good” or better
• Enhance financial sustainability through partnerships and business development
• Maintain or enhance demographic diversity of park users
42
Key Activities – 2017-2020
• Continued Conservation park master plan development and implementation processes
• Increase partnerships with public and private entities able to offer unique outdoor experiences at
Conservation Parks
• Continue offering accessible amenities and programming to all visitors at Conservation Parks
• Continue addressing park infrastructure needs on a priority basis
• Continue examining the costs, revenues, and attendee profile of individual parks to identify service
refinement alternatives that increase and diversify attendance and reduce barriers
Outlook
TRCA will continue to manage its conservation lands to ensure that communities and partners have
sustainable access to protected conservation lands, parks, valleys and stream corridors. In addition to daily
operations, the activities of Conservation Parks will focus on increasing and diversifying sources of revenue.
TRCA will also continue to pursue opportunities to bundle Conservation Parks membership into package
offerings containing complementary goods and services. Internally, TRCA will continue to evaluate its park
programming and seek to more uniformly distribute its offerings across the seasons.
43
Waterfront Parks
Objectives:
Provide sustainable and accessible nature-based recreation and tourism experiences for residents and
visitors
Enable behaviours that foster individual and social health and well-being including:
o Active living through active recreation
o Connections to nature through recreation
Enhance equality, inclusion, and access to natural environment settings for populations facing
constraints to participation
Deliver a high quality visitor experience
Draw and retain regional tourism visitation by developing high quality waterfront parks and trails
Program Features
Positioning
TRCA is a significant waterfront landholder with jurisdictional authority over the Lake Ontario shoreline (less
the Central Waterfront). In combination with TRCA’s standing expertise in park development, project
management, erosion and landform works, integrated shoreline management, environmental assessment, and
public engagement, TRCA provides uniquely comprehensive, streamlined, and value-added waterfront park
development offerings that mitigate municipal partner risk and associated expense.
Context
TRCA’s jurisdiction includes 67 linear kilometres, and 231 total wetted kilometres of Lake Ontario shoreline.
TRCA’s shoreline property holdings include 648 ha of the waterfront’s terrestrial watershed. The majority of
TRCA’s terrestrial holdings have been converted into public greenspace and waterfront park amenities
including Colonel Samuel Smith Park, Mimico Waterfront Park, Humber Bay Park Complex, Ashbridges Bay
Park, Tommy Thompson Park, Bluffer’s Park, and Port Union Waterfront Park.
Many of TRCA’s waterfront park holdings contain stretches of the Waterfront Trail network. Free and accessed
by many millions of users each year, the Waterfront Trail extends over 1,600 km along the Canadian shores of
Lake Ontario, Lake Erie, and Lake St. Clair and the Niagara, Detroit and St. Lawrence Rivers; the trail
connects 75 communities, over 405 parks, and natural areas including wetlands, forests and beaches.
The sediments that make up the Toronto region shoreline are generally a mixture of sands, silts, clays, tills,
and gravels. These materials are highly erodible; only with shoreline hardening initiatives have the contours of
Toronto’s shoreline become fixed. In many areas the shoreline has been modified, and/or new lands created,
with the use of construction rubble and and/or soils excavated for construction (collectively referred to as
lakefill). TRCA has monitored and controlled the chemical integrity of lakefill materials since 1988.
Stressors and Opportunities
TRCA’s waterfront park infrastructure consists largely of materials and works that prevent shoreline erosion
and undermining. Examples include breakwalls, seawalls, and shoreline features constructed with armour
stone. Although robust, these works are subject to continual weathering by wave action, and many of the
structures have reached or exceeded their design life. This has resulted in the need for regular monitoring and
maintenance to reduce risks to, among others, marine navigation, public property and buildings, roads and
services, and public safety.
44
Because funding for waterfront infrastructure repair has not kept pace with emerging need, significant capital
investment is required to maintain waterfront assets. Acute and chronic stressors include increased frequency
and intensity of storm damage resulting from climate change, ongoing deterioration of existing assets, and
increased asset stock and liability resulting from new park construction. Accordingly, the cost of waterfront park
maintenance and remediation is anticipated to increase for the foreseeable future.
Waterfront parks are free, aesthetically pleasing, and transit accessible spaces through which citizens and
visitors partake in active and passive recreation, enjoy formal and informal events and festivals, and access
terrestrial and aquatic natural environments. As climate change increases temperatures and summer heat
events increase in intensity and duration, waterfront parks (in particular those with swimmable beaches) will
increase in importance as locations for citizens to mitigate heat-related stress. Continued and increased
investment in maintaining safe and attractive waterfront parks are an important opportunity to increase
attendant benefits to individual and social health and wellbeing while mitigating liability risk. Coordination of
shoreline works with landside infrastructure improvements offer the benefits of reduced construction,
coordination, and permitting burdens, reduced risk of erosion and undermining to renewed landside assets,
and the delivery of a consistent, high quality park user experience.
Waterfront park planning and implementation offers significant opportunities for the creation of aquatic and
terrestrial habitat. Formally set aside as a park in 1973, Tommy Thompson Park has since been recognized as
a globally significant Important Bird Area for its role as a stopover site during spring and fall migrations.
Similarly, aquatic works such as the habitat and wetland at Spadina Quay increase feeding and breeding sites
for resident fish populations (in turn supporting local recreational fisheries). The continued deliberate and
directed implementation of habitat works at waterfront park locations poses the opportunity to directly enhance
local biodiversity, habitat connectivity, and climate resilience. These activities also contribute to the delisting of
the Toronto region as a bi-national Great Lakes Area of Concern.
The expertise of TRCA’s Waterfont Park Program is recognized and accessed by several partner
municipalities and other Conservation Authorities; TRCA now enters into agreements to assist with projects in
which it holds experience. To this end, TRCA is currently providing technical and project management
expertise to the Lakeview Waterfront Connection Project, a new waterfront park along the eastern Mississauga
shoreline. Through these opportunities TRCA is enhancing already strong partnerships while reducing project
cost and uncertainty for municipal partners.
Funding
Funding for waterfront parks is obtained primarily through municipal levy and contract services.
Direct Actions and Activities
Waterfront Parks staff partner with municipalities in the planning, implementation, and management of
waterfront parks. Roles include facilitating consultation and master planning processes, providing project
management services, developing funding and budget management strategies, addressing legal matters
arising from new park creation, and ongoing stakeholder communication and outreach.
45
Internal coordination with TRCA Erosion Management staff ensures waterfront park maintenance work is
carried out on a priority basis. A condition assessment and priority ranking of infrastructure within waterfront
parks is maintained and updated annually or as conditions require ( such as following a significant weather
event). These priority rankings underpin TRCA’s annual and long-term work plans that reduce risk to public
safety, property and infrastructure through waterfront park maintenance and remedial works. .
Complementary TRCA Actions and Activities
Watershed Planning and Reporting helps guide park development and implementation
Water Risk Management evaluates and addresses erosion/undermining risks identified along the
waterfront, including those located in waterfront parks
Restoration and Regeneration contribute and collaborate in the development and implementation of
Waterfront Parks to realize terrestrial and aquatic habitat opportunities
Greenspace Securement address property-related matters that may occasionally arise in the waterfront
park development process
Archaeology Services prepare any necessary documentation and First Nations engagement for
waterfront park initiatives
Community Engagement and Marketing and Communications ssist with stakeholder and public
engagement
Key Outcomes
Reduced risk to human and ecosystem health
Reduced risk to essential structures and infrastructure
Reduced risk to safety and marine vehicles from sedimentation and hazards to navigation
Improved terrestrial and/or aquatic habitat
Improved outdoor experience and recreational use of the waterfront
Key Activities – 2017-2020
Continue development of the Scarborough Waterfront Project and Scarborough Bluffs West project
Undertake revitalization projects at Humber Bay Park (east and west), shoreline improvements at
Marie Curtis Park East, and shoreline and waterfront amenities at Paradise Beach Park
Continue to advance the Rotary Frenchman’s Bay Master Plan and implement the Tommy Thompson
Park Master Plan
Investigate the feasibility of providing increased watersport activities and other public amenities along
the Western Beaches
Outlook
TRCA will continue to develop and revitalize waterfront park amenities and infrastructure in accordance with
municipal interests and funding. No major changes to the function or operation of this program area are
anticipated.
46
Trails
Objectives:
More people engaging with nature more often
A network of greenspace and green infrastructure that weaves through every community to connect a
healthy and resilient landscape
Increased financial resilience for TRCA through stable and diversified funding
Program Features
Positioning
TRCA continues a decade’s long legacy of public land acquisition to protect and manage valley and stream
corridors, flood plains, the Lake Ontario shoreline lands, wildlife, vegetation and environmentally significant
areas. This system should be further developed to reach its potential to provide sustainable nature-based
recreation experiences for a growing population and support healthy communities, interpretation of natural and
cultural heritage, links with local neighborhoods and connections to surrounding watersheds and regions.
As the largest landowner in the Greater Toronto Area, TRCA is well positioned to be a leader in the planning,
implementation and management of trails and associated infrastructure to provide safe, enjoyable recreational
trail experiences for area residents and visitors while ensuring that natural and cultural heritage resources are
protected. TRCA’s trail management activities compliment TRCA’s aim to provide nature-based recreation
experiences for a growing population while protecting and restoring the form and function of existing ecological
systems. As the broader socio-ecological context of the region continues to change, TRCA management
systems must remain flexible and able to adapt to these changes while remaining firmly rooted in the
protection of the environment.
Context
TRCA’s trails are valuable infrastructure that provide a myriad of public benefits and recreation opportunities.
TRCA owns and operates over 600 kilometres of local and inter-regional trails across its jurisdiction. These
are travel destinations themselves but also provide invaluable links between other TRCA, municipal and
community facilities. These assets must be managed in a way that addresses TRCA’s liability and risk while
also offering accessible and enjoyable recreation experiences.
TRCA and its municipal partners manage trails, conservation areas and parks within communities,
continuously linked along the ravine system, and ultimately linked with trails on the Lake Ontario shoreline.
TRCA employs best management practices and environmental stewardship, through the establishment of land
management and master plans, to protect and conserve the valuable natural and cultural heritage attributes
within each of its nine watersheds
Stressors and Opportunities
Faced with declining quality of much of the greenspace in the region and increased demands for this essential
resource by a rapidly growing urban population, now is the opportune time to rethink greenspace as an
integrated system. Through thoughtful planning and action we will help develop a network of greenspace for
the Toronto region that maximizes community wellbeing and protection of our local ecosystems. This will
include helping people become healthier and happier by promoting appropriate access to existing nature and
by creating new green infrastructure in urban areas. To ensure that future generations also benefit from
greenspace, we will also create awareness of the need to invest in its long-term management and renewal.
Funding
Funding for Trails is obtained primarily through contracted services and municipal levy.
Direct Actions and Activities
In addition to developing and maintaining a jurisdiction-wide trail strategy and associated policies, this program
includes site specific trail planning, development, management, and monitoring activities. These initiatives are
undertaken with the assistance of government and non-government staff, formal trail partners and/or public
volunteers and stewards.
47
Complementary TRCA Actions and Activities
Trails are complemented by the following TRCA activities:
TRCA’s Greenspace Management program is directly coordinated with Trails actions on lands where
public access is permitted
Greenspace Securement program initiatives bring new lands into TRCA ownership and can facilitate
local or regional trail connection objectives
Conservation Parks and Field Centres include high-intensity public uses such as campgrounds,
swimming facilities, educational programing and facilities etc. However, the basic trail planning and
management requirements and for these lands are still consistent with a broader trail and public
recreation framework for all TRCA lands
Community Engagement activities are involved in the development and implementation of trail
management plans and programs
Key Outcomes
Contribute towards a healthy and active community
Address TRCA’s liability and risk as a trail provider
Provide safe, accessible and sustainable trail opportunities where appropriate
Key Activities – 2017-2020
Complete final draft of TRCA’s Trail Strategy
Initial inventory of trails on new property acquisitions and lands not previously assessed
Ongoing audit of authorized trails
Ongoing assessment and abatement of hazard trees along authorized trails
Coordinate and implement recommendations and deliverables stemming from trail planning activities
including new trail construction, improvement of existing trails, trail re-routing and trail decommissioning
and restoration
Outlook
At present, funding support for the Trails Program is inconsistent across TRCA’s jurisdiction. Where financial
support is strong, trail management activities can continue to be robust, comprehensive and proactive.
However, efforts should be made to pursue long term maintenance and monitoring funding which is tied to
capital trail development.
Where little or no support is given, trail management activities include only the most basic hazard audits and
mitigation necessary to permit safe public use on select trails with the remainder of trails in that region having
to be closed to public access. When there is no stable funding, ensuring comprehensive site securement or
maintaining state of good repair on existing infrastructure, let alone funding the development of additional trail
management or public use plans to proactively prepare for future public demand to access to greenspace, is
jeopardized. Alternative management and/or funding models must be sought for these areas if stable public
funding is not forthcoming.
Despite the above concerns, TRCA continues to have some success in securing special project funding for
trails on select TRCA lands as well as fee for service arrangements with municipal partners for trail planning,
implementation and monitoring. These elements of the business model are readily scalable as works
undertaken each year are bounded only by available funding.
48
Black Creek Pioneer Village
Objectives:
• Preserve and promote cultural heritage
• Demonstrate community relevance
• Optimize attendance
• Increase financial sustainability
Program Features
Positioning
Black Creek Pioneer Village (Black Creek) is a living history museum located in the northwest end of Toronto.
Black Creek is an important part of the city’s cultural fabric, sharing with visitors the history of mid-nineteenth
century village life in South Central Ontario. As a popular Toronto heritage attraction, Black Creek draws
increased tourism traffic to its host community while carrying out diverse internal operations in support of its
educational mandate.
Context
Black Creek is situated at the southeast corner of Jane Street and Steeles Avenue in Toronto - the site of the
Stong family farm from 1816 to 1958. Recognizing cultural and historical value in the property and historic
buildings on site, TRCA acquired the property and opened Black Creek Pioneer Village to the public in 1960.
By 1980, close to 40 heritage structures had been relocated to the site; a contemporary multi-use Visitors’
Centre was constructed in 1984.
Black Creek maintains a collection of approximately 50,000 artifacts. Site programming offers a diverse roster
of public programs, special events, and exhibits. In the historic Village, costumed educators use artifacts,
interactive activities, demonstrations, drama presentations, and heritage farm animals and gardens to engage
and connect with visitors. Black Creek is the largest museum of its kind in Toronto and attracts diverse
audiences that include students, seniors, domestic and international tourists, new Canadians and families with
children. Black Creek is also used as a venue for wedding and corporate events, and as a location for
commercial filming and photography.
In addition to the primary Black Creek site, TRCA owns the Black Creek North Property located opposite to the
Village on the northeast corner of Jane Street and Steeles Avenue West. This property features the historic
Dalziel Barn, one of the largest and oldest Pennsylvania barns in North America. Staff recently completed a
Black Creek North Lands Master Plan and Black Creek Vision Plan to help direct future activities and
developments at these sites.
Stressors and Opportunities
As a steward of Canadian history and heritage, TRCA works to preserve Black Creek’s collections through
ongoing maintenance and infrastructure improvements. These works include both minor alterations and
substantial upgrades to ensure that all structures and facilities meet accessibility requirements, are maintained
in a state-of-good-repair, and support ongoing operations and program development. While the maintenance
and improvement of Black Creek’s heritage buildings support the viability of museum operations and the
financial sustainability of the site, they also correlate to a growing fiscal responsibility borne largely by TRCA
and the City of Toronto. Despite maintaining diverse revenue streams, the costs of building maintenance and
improvements exceed revenue generation at Black Creek. This imbalance represents a stressor, as financial
analysis indicates that the removal, replacement, and/or significant retrofit of Black Creek’s structures is a
more viable option than continued maintenance and upgrades.
TRCA recognizes Black Creek’s financial situation as an opportunity to pursue new funding opportunities and
develop more innovative programming. However, as these opportunities are identified, TRCA needs to
consider the constraints, higher sunk costs, and higher risk associated with activities at Black Creek as
compared to more contemporary sites. On the whole, this increased risk presents an obstacle in TRCA’s
search for more lucrative business models and offerings. TRCA must strategically navigate the situation to
secure a viable and sustainable future for Black Creek. At present, TRCA is exploring the possibilities and
limitations associated with the branding of goods, services, and experiences linked to Black Creek’s narrative
49
and public image. TRCA will continue to pursue licensing, co-branding, and/or co-production opportunities with
commercial enterprises to increase revenue generation and the public’s awareness of Black Creek while
seeking additional opportunities for promotion and business development.
Funding
Funding for Black Creek Pioneer Village is obtained primarily through general levy and user fees.
Direct Actions and Activities
Black Creek offers a full calendar of public programs, special events and exhibits that are enjoyed by
approximately 70,000 general public users and 50,000 school children each year. It is open to the public
between May 1st and December 23rd, during March Break, and for education tours and private bookings year-
round.
Black Creek’s Village programs include hands-on activities, interactive demonstrations, guided tours and
drama performances. Annually, the site hosts approximately 15 special events including the Pioneer Harvest
Festival and Christmas by Lamplight. Throughout the year, Black Creek offers education programs for school
groups, historic workshops, apprenticeship programs, and exclusive activities for members. Black Creek’s
McNair Gallery, open to the public during Village operating hours, shares its historic collection through
permanent displays and temporary exhibits. Black Creek also partners with other arts, heritage and cultural
organizations to curate and present unique annual exhibits. The Black Creek Gift Shop operates around the
public hours of the Village and offers souvenirs, local and hand-made items, traditional candy and sweets,
prepared foods, housewares and seasonal decor, books, children’s toys, and other goods for sale.
Complementary TRCA Actions and Activities
Black Creek Pioneer Village is complemented by the following TRCA activities:
• Education and Outreach, Family Programs, Events and Festivals, and Wedding and Corporate Events
co-produce programming and coordinate activities at Black Creek that cater to diverse users and
enhance visitor experience
• Conservation Parks offers a joint membership to encourage visitation to TRCA’s Conservation Parks,
Black Creek Pioneer Village, and the conservation areas of Credit Valley Conservation
Key Outcomes
• The natural, cultural, and built heritage of the Toronto region is preserved and shared with the public
• Visitors are offered interactive and engaging museum experiences at Black Creek
• Visitor demographics demonstrate maintained or enhanced demographic diversity
• Strategic partnerships and promotions lead to greater awareness of Black Creek, increased site
visitation, increased revenue generation, and greater financial sustainability
Key Activities – 2017-2020
• Continue to develop, fundraise for, and implement the new Black Creek Vision and Black Creek North
Lands Master Plan
• Continue ongoing site programming, conservation, and maintenance activities
• Continue to examine the costs, revenues, and attendee demographic profile of Black Creek to identify
service refinement opportunities
• Continue to increase and diversify attendance, reduce barriers to access, and seek increased
relevance to the local community
• Effectively market unique Black Creek branded products, services, and experiences, including
increasing partnerships with commercial entities
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Outlook
TRCA will continue to pursue financial sustainability at Black Creek through improvements to existing business
models and the development of new revenue streams. Continued investment in human, technological, and
financial resources will streamline and support Black Creek daily operations through enhanced project
management and technological and operational efficiencies.
TRCA is currently working on fundraising for and implementing the Black Creek Vision and Black Creek North
Lands Master Plan. The Black Creek North Lands Master Plan recommends improvements to flood control
measures, protection of existing heritage structures, the introduction of interactive programs on site, and the
creation of three precincts: natural heritage, cultural/agricultural heritage and a commercial development site.
The Black Creek Vision incorporates the recommendations of the Black Creek North Lands Master Plan while
outlining detailed objectives for creating a more engaging and innovative village experience. Immediate next
steps include implementing a fundraising campaign, completing a detailed business plan (including a
marketing plan and an operating budget), completing an interpretive plan, and implementing key projects
associated with the Black Creek Vision and Black Creek North Lands Master Plan.
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Bathurst Glen Golf Course
Objectives:
Promote positive behavioral change to foster individual and social health and well-being
Protect and restore ecosystem health and function
Optimize attendance
Financial sustainability
Program Features
Positioning
The Bathurst Glen Golf Course (BGGC) is a golfing facility that encourages the use of the natural environment
for recreational purposes while fulfilling TRCA’s mandate to protect and enhance the natural environment.
Context
Situated within Oak Ridges Corridor Park, the BGGC facility includes an 18-hole executive course and driving
range, and programming, a pro shop, rentals, and food services to support and enhance attendee experiences.
Bathurst Glen holds Audubon Cooperative Sanctuary Program certification in recognition of its support of
terrestrial habitat and environmental integrity objectives.
Stressors and Opportunities
Executive golf courses in or near Richmond Hill compete with BGGC for local clients. The development of
innovative and unique products and playing opportunities provide an opportunity to encourage attendance and
repeat visits.
BGGC holds opportunities to build upon its existing clientele through the development of loyalty programs and
new value-added programming. Client-based opportunities include the development of new partnerships with
school groups, day camps, and youth groups to build upon its established coaching offerings. Partnership
opportunities within the community, and also within TRCA’s existing mix of recreational programming, may also
be pursued to enhance BGGC offerings and financial sustainability.
The Audubon Cooperative Sanctuary certification process requires that BGGC be recertified every three years.
BGGC implements best management practices and uses the protection of the natural environment as
education opportunities for its community of users. Through these actions, it is hoped that the community will
become increasingly knowledgeable and engaged in the sustainable management of land, water, wildlife, and
other natural resources on a golf course. As biotic and abiotic environmental stressors increase, however, their
combined effects may have a detrimental effect on the health and quality of BGGC’s natural environment and
standing within the Audubon program.
Funding
Funding for BGGC is obtained through user fees, with the province covering the cost of the Oak Ridges
Corridor Park through a provincial levy.
Direct Actions and Activities
BGGC’s golf course and the driving range facility currently serve over 50,000 people annually including adults,
youth, and school groups. In addition to playing opportunities, BGGC offers adult and youth coaching
programs, skills development clinics, introductory programs for new Canadians, and other focus clinics
throughout the season.
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The BGGC environmental program hosts three community planting and monitoring events throughout the year.
These activities engage approximately 50 volunteers in the planting of shrubs, installation of nest boxes, and
construction of pollinator habitat. Additional interpretative hikes and group discussions are attended by local
community members and interest groups. An educational component (based around the Audubon Cooperative
Sanctuary Program) is delivered to junior camps and teaches junior golfers about the importance of the natural
environment and environmental management. Outside of public programming, BGGC internal operations have
reduced pest control usage by 80% and water consumption by 20%.
Complementary TRCA Actions and Activities
Bathurst Glen Golf Course is complemented by the following TRCA activities:
Restoration and Regeneration assists in the development and maintenance of quality terrestrial habitat
Key Outcomes
Provide positive and memorable outdoor recreation opportunities
Develop a sense of well-being through community contribution to the natural environment
Improve aquatic and terrestrial habitat
Financially sustainability
Key Activities – 2017-2020
Continue developing partnerships within the community and with TRCA’s other service groups
Continue public engagement and education on best management practices, including planting and
monitoring events with the local community
Continue to implement best management practices to encourage wildlife habitat and protect natural
resources for the benefit of the community, wildlife and recreation
Outlook
The implementation of best management practices in sustainability, including maintained Audubon
Cooperative Sanctuary certification, will be continue to be a priority as TRCA seeks to demonstrate leadership,
commitment and high standards of environmental management in the golfing industry. In addition to
independently pursuing increased customer experiences and offerings, TRCA will also focus on the creation of
new partnerships - both within the community and in association with TRCA’s other recreational offerings - to
increase both the facility’s financial sustainability and customer experience.
53
Events and Festivals
Objectives:
Promote positive behavioural change that fosters individual and social health and well-being
Enhance access to nature-based recreational experiences
Financial sustainability
Optimized event and festival attendance
Program Features
Positioning
Events and Festivals promote community involvement and recreation in TRCA’s natural spaces while
generating revenue that supports TRCA’s program delivery and financial sustainability. With significant
experience delivering festival and event programming, TRCA can host and promote of large-scale events in
manner that maximizes revenue and engagement, enjoyment, learning, and customer satisfaction.
Context
TRCA owns many public use facilities including nine conservation areas, three campgrounds, Bathurst Glen
Golf Course, Black Creek Pioneer Village and Kortright Centre for Conservation. Site host various annual
events and festivals, many of which are organized in collaboration with TRCA partners. The majority of TRCA’s
facilities possess the capacity to host single and multi-day festivals and events without the need for significant
additional staffing or site infrastructure.
TRCA public use facilities are accessible during their respective operating seasons, and most charge a modest
entrance fee of only general admission. The majority of events and festivals at TRCA facilities can be enjoyed
with the payment of general admission, while others require advance ticket purchases or the payment of a
special admission fee. Events and festivals do not affect general site access to TRCA facilities.
Stressors and Opportunities
Events and Festivals are most frequently hosted at TRCA Conservation Parks and other TRCA site with public
amenities. To the greatest extent possible, TRCA manages these events – in particular those hosted by private
external organizations – to mitigate and minimize negative accessibility and experience outcomes for other site
users. As open areas and greenspace become less available, TRCA expects an increase in site requests from
organizations seeking events and festival space. Successful balancing completing user group demands will be
required to ensure TRCA continues to deliver high quality experiences for all.
Funding
Events and Festivals are funded through admission fees and consistently generate profit. Admission fees
(general or special rate) are charged on TRCA event and festival days.
Direct Actions and Activities
Events and festivals hosted by TRCA may align with broader socio-cultural themes and practices, and/or
support education and learning, but are not specifically designed for educational purposes. The main objective
of TRCA events and festivals is to engage the public, offer entertainment value, and promote celebration and
enjoyment. TRCA hosts approximately 40 events annually, with an estimated 120 event days each year.
Private events, for which TRCA rents out the use of venues, land, or both, include adrenaline races, corporate
events, and green weddings. Approximately 350 private events are conducted each year across two hosting
sites (Kortright Centre for Conservation and Black Creek Pioneer Village).
Complementary TRCA Actions and Activities
Events and Festivals are complemented by the following TRCA activities:
Conservation Parks and Black Creek Pioneer Village provide venues Events and Festivals
Education and Outreach may provide programming support to Events and Festivals when requested
54
Key Outcomes
Event and festival participants garner experiences leading to improved indicators with respect to:
o Citizenship behaviors, including environmental stewardship and social cohesion
o Health and wellness outcomes
Revenue generation from event and festival activities
Key Activities – 2017-2020
Business development to promote TRCA’s Conservation Parks as ideal destinations for event and
festival rental venues
Continued planning and delivery of existing annual events and festivals
Continue to engage with and implement master plans and vision plans for TRCA facilities that foster the
creation of facilities and venues for festivals and events
Outlook
TRCA will continue to work with internal and external proponents to promote its diverse public use facilities as
ideal locations to host festivals and events. Open spaces, existing infrastructure, and experienced staff make
festivals at TRCA sites unique and memorable. With a focus on promoting a greater number of space and
venue rentals, TRCA will continue to secure revenue to fund programming and operations while contributing to
organization growth and financial sustainability.
55
Weddings and Corporate Events
Objectives:
•Provide access to natural spaces for private events
•Increase financial sustainability
•Optimize wedding and corporate events attendance
Program Features
Positioning
TRCA utilizes existing landholdings and infrastructure to host formal occasions in natural spaces. Revenues
generated through the hosting of such events are applied in support of TRCA program delivery and financial
sustainability.
Context
TRCA owns nine conservation areas, Bathurst Glen Golf Course, Black Creek Pioneer Village and Kortright
Centre for Conservation. Many of these sites offer a range of wedding and corporate venue amenities and
options that include sheltered picnic areas, open greenspace, indoor meeting rooms and outdoor event
spaces. TRCA’s larger event venues are equipped with kitchen facilities and food preparation spaces. Site
facilities possess the capacity to host single and multi-day events without the need for significant additional
staffing or site infrastructure.
Private events held at TRCA facilities do not impact general public access to the site. Further, public access to
TRCA facilities during operating hours is never strictly prohibited during public or private events.
Stressors and Opportunities
TRCA manages private events hosted at its venues to ensure that both private clients and public users have
high quality experiences during their visit. TRCA minimizes the potential impacts of private events on public
access by employing event planning and management tactics and facilitating regular communication between
operations and events staff. TRCA expects an increase in site requests for wedding and event bookings at
TRCA facilities as open areas and greenspace across the GTA become less available.
Funding
Weddings and corporate events are self-funding and consistently generate profit for TRCA.
Direct Actions and Activities
TRCA provides venues and, as requested and available, food preparation services for weddings and corporate
events. Weddings and corporate events are private events. TRCA may provide education and/or learning
programs as part of an event if requested to do so.
Complementary TRCA Actions and Activities
The Weddings and Corporate Events Program area is complemented by the following TRCA activities:
•Black Creek Pioneer Village, Bathurst Glen Golf Course, and Conservation Parks provide host sites
and facilities
Key Outcomes
•Wedding and Corporate Events bookings generate revenue for TRCA
•Wedding and Corporate Events attendees have positive experiences at TRCA facilities
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Key Activities – 2017-2020
• Business development to promote TRCA’s facilities as ideal destinations for wedding and corporate
events
• Continued commitment to service excellence to ensure customer experience satisfaction
• Continue to be engaged in and implement master plans and vision plans for TRCA facilities that foster
the creation of facilities and venues for weddings and corporate events
Outlook
TRCA will continue to work with internal and external proponents to promote its diverse public use facilities as
ideal locations to host wedding and corporate events. Open greenspace, scenic environments, existing
infrastructure, and experienced staff make wedding and corporate events at TRCA unique and memorable.
With a focus on promoting a greater number of space and venue rentals, TRCA will continue to secure
revenue to fund programming and operations while contributing to organization growth and financial
sustainability.
57
58
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Tourism and Recreation
Waterfront
Parks 2,832 1,022 4 578 1,228 - -
-
Planning Development and Review
Development
Planning and
Regulation
Permitting 4,377 150 5,112 115 -
1,000
1,000
Environmental
Assessment
Planning and
Permitting 3,262 989 686 312 362 200 (713)
(713)
Policy
Development
and Review 887 - - - 600 - (287)
(287)
8,526 1,139 5,798 427 962 200 - - -
2016 Full-Time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 66.51 3.4 69.91
2016 68.7 3.5 72.2 3.3%
59
Policy Development and Review
Objectives:
Implement an integrated watershed-based approach within the existing planning policy framework
Identify and/or develop best-practices and policies for advancing sustainability principles within
planning and development processes
Ensure the best available science and planning practices, including integrated watershed management,
is incorporated into local, regional, and provincial/national planning and decision making processes
Prevent, eliminate, or reduce the risk to life and property from flooding and erosion
Improve watershed health
Program Features
Positioning
TRCA holds legislated and delegated roles in planning, development and environmental assessment approvals
processes as a commenting body, provincially delegated reviewer for natural hazards, service provider,
regulatory authority, resource management agency and landowner. Policy and Development Review provides
in-house expertise to ensure TRCA operates at the state-of-practice with respect to policy and legislation
development, review, application, and response.
Context
TRCA’s jurisdiction includes nine watersheds, 67 kilometres of the Lake Ontario shoreline, 15 provincially
designated Special Policy Areas (SPAs) and 42 flood vulnerable areas (FVAs), and 18 lower, upper and single
tier municipal governments.
Almost without exception, TRCA’s jurisdiction (including SPA’s and FVAs) is under pressure from
redevelopment, intensification and growth planning exercises. In response, TRCA provides input to the
municipal policy development and decision making processes that guide growth, redevelopment and
intensification throughout TRCA’s jurisdiction. TRCA guidance and responses are guided by The Living City
Policies for Planning and Development in the Watersheds of the Toronto and Region Conservation Authority
(LCP). The LCP document is consistent with the requirements of federal, provincial and municipal legislation
including the Ministry of Natural Resources and Forestry’s ‘Policies and Procedures for CA Plan Review and
Permitting Activities’. Based on state-of-the-science watershed research, monitoring, and management
practices, the LCP meets provincial natural hazard, natural heritage and water management policy interests
while contributing to high quality urban design in municipal growth planning and the advancement of the green
economy.
LCP implementation is supported by TRCA’s Planning and Development Procedural Manual; this document
includes a suite of technical guidelines and checklists to assist landowners, developers and applications
through the planning and regulatory process and ensure quality service to stakeholders.
Stressors and Opportunities
TRCA is frequently faced with requests for complex policy, development and infrastructure reviews associated
with rapidly developing greenfield communities, intensifying urban centres and revitalization of historic
communities within flood vulnerable areas. This complexity is amplified by multiple layers of federal, provincial
and municipal plans, policies and regulations as well as diverse and pressing stakeholder considerations.
Further, municipal partners and provincial ministries are increasingly requesting TRCA’s expertise to assist
with such projects. Provided TRCA funding can sustain sufficient senior technical and project management
capabilities at sufficient levels, TRCA’s participation in these requests represent an important opportunity to
integrate TRCA, municipal, and provincial objectives into the design and realization of healthy, resilient, and
climate adaptive communities.
Funding
Policy Development and Review is funded solely through municipal levy.
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Direct Actions and Activities
Policy Development and Review ensures that TRCA’s Planning and Development service area is supported by
a current policy framework. This includes maintaining the Planning and Development Procedural Manual in
support of the LCP, developing and updating technical guidelines/checklists to reflect current watershed
science and best management practices, and developing streamlined protocols for planning and permitting
processes. In addition to supporting policy development and review, Policy Development and Review planning
ecology and compliance teams also provide technical support and enforcement capabilities for all Planning and
Development program areas.
In support of TRCA’s Conservation Authorities Act (Section 28) permitting responsibilities, TRCA planners,
ecologists and engineers apply their analytic expertise of new technical information that might affect the
screening of permit applications and assessment of planning and development activities. Information reviewed
- and the implementation products and tools thereof - are used by municipal partners in official plans and
zoning by-laws updates; it also informs municipal growth, intensification and redevelopment/revitalization
studies. In addition, Policy Development and Review coordinates the internal expertise required in the
development of comprehensive long-term strategies and solutions to manage the flood risk in Special Policy
Areas and flood vulnerable areas.
TRCA proactively responds to emerging planning and regulatory trends and issues. External environmental
policy advisory services include participation on federal, provincial, municipal and Conservation Ontario
initiatives, committees and special projects. Where appropriate and/or necessary, TRCA acts as a convener or
liaison between government partners to ensure coordination and consistency.
TRCA reviews municipal official plans, secondary plans, zoning by-laws, and participates on steering
committees for a variety of municipal planning and policy initiatives. Ongoing training and support is provided
to municipalities in support of the Memorandum of Understanding for the provision of policy, planning and
technical expertise and the implementation of The LCP. Similar ongoing training is provided to TRCA staff,
stakeholders (BILD, public, etc.) on topics related to planning and regulatory functions and services and
development trends and issues.
Complementary TRCA Actions and Activities
Policy Development and Review is complemented by the following TRCA activities:
Watershed Planning and Reporting and Climate Science inform the development of the Living City
Policies
Water Resource Science, Flood and Erosion Management inform the development of the Living City
Policies
Ecosystem Management Research and Directions, Restoration and Regeneration, and Biodiversity
Monitoring inform the development of the Living City Policies
Key Outcomes
Policy, planning and technical needs of TRCA and its municipal partners are adequately supported
TRCA planning and integrated watershed science, engineering/ecology/technical insights are reflected
in municipal official plans, strategies, growth planning exercises and other relevant studies, documents
and projects
Impact of new development and urban intensification and revitalization on water quality, erosion, flood
risk and ecosystems is minimized or eliminated
Planning and Development Review processes yield healthy, sustainable communities resilient to the
effects of urbanization and climate change and possessing an effective regional transit systems
incorporating active transportation through a connected greenlands system
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Key Activities – 2017-2020
Continue policy development and review to support TRCA’s legislated, mandated and delegated
responsibilities in policy, planning and environmental review, permitting and construction compliance
Work cooperatively with municipal partners to incorporate the latest science revealed through TRCA’s
integrated watershed research in municipal policies in order to guide growth, redevelopment and
intensification throughout TRCA’s jurisdiction
Provide environmental policy advisory services through participation on provincial, municipal and
Conservation Ontario policy related initiatives, committees and special projects to facilitate current and
responsive approaches to emerging planning and regulatory trends and issues within TRCA’s
watersheds
Outlook
TRCA’s Policy Development and Review function is expected to continue supporting TRCA’s legislated and
delegated roles and responsibilities in the planning, development and environmental assessment approvals
process. With the province currently reviewing of several acts and plans related to planning and development –
as well as and the MNRF having recently initiated a review of the Conservation Authorities Act - Policy
Development and Review will continue engaging in these review processed and seeking to ensure that TRCA
interests are represented. Any legislative updates or amendments coming out these provincial review
processes that hold implications to TRCA’s roles and responsibilities will be incorporated into TRCA’s policies,
procedures and guidelines.
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Development Planning and Regulation Permitting
Objectives:
Prevent, eliminate, or reduce the risk to life and property
Protect Toronto region’s physical and natural heritage in community building
Ensure the best available science, planning, and design practices, including integrated watershed
management, is incorporated into ongoing planning and development permitting approvals
Facilitate TRCA’s acquisition of land containing important natural features and/or natural hazards
Deliver a helpful and knowledgeable customer experience
Program Features
Positioning
TRCA derives responsibility for development and construction proposal review from the Conservation
Authorities Act, Section 28, Ontario Regulation 166/06, and subsequent provincial and municipal Memoranda
of Understanding. Projects reviewed range from individual site permits to major development and city building
initiatives. As natural hazard and natural feature experts in the planning and development process, TRCA
provides technical expertise to its respective municipal partners and serves as a public commenting agency to
municipal and provincial governments. When required or requested, TRCA defends municipal partner policies
and environmental interests at Ontario Municipal Board hearings.
Through the community planning and permitting processes TRCA seeks to acquire, protect and enhance areas
that contain natural hazards and/or significant natural heritage features. Under provincial policy, lands
containing such features are not eligible for development and, as a result, are negotiated into the public realm
for open space and green infrastructure purposes.
For private sector clients, TRCA offers a value-added solicitor-realty service to respond to requests regarding
TRCA’s interest in specific lands prior to real estate transactions.
Context
Natural hazard features within TRCA’s jurisdiction include major ravine systems and attendant slope stability
issues, creek erosion, river meander belts, 67 kilometres of Lake Ontario shoreline, and 21,448 hectares
(53,000 acres) of regulated floodplain.
TRCA Development Planning and Regulation Permitting operate in accordance with, and through delegated
authority for all or parts of, the Conservation Authorities Act, Ontario Regulation 166/06: Development,
Interference with Wetlands and Alterations to Shorelines and Watercourses, the Planning Act and Provincial
Policy Statement, the Environmental Assessment Act, and Memorandums of Understanding between the
TRCA municipal and provincial governments. TRCA planning and permitting functions specifically extend to
development proposed in Special Policy Areas and Flood Vulnerable Areas. TRCA also advises municipal
partners on applications made under the Niagara Escarpment Planning and Development Act, Oak Ridges
Moraine Conservation Act, Greenbelt Act, and other applicable legislation.
Stressors and Opportunities
According to the Ministry of Finance, the “…Greater Toronto Area (GTA) is projected to be the fastest growing
region of the province, with its population increasing by almost 3.0 million … to reach over 9.4 million by
2041”.1 In managing this growth and demand, TRCA and its municipal partners will be challenged to mitigate
regional-scale risk to public health arising from long-term and/or permanent ecosystem damage. Examples of
such risk include degraded surface and ground water, loss of forests and wetlands, and diminished
biodiversity. Acute natural hazard risks, in particular those posed by downstream flooding, may also increase
along with attendant risks to natural, social, and economic systems and assets.
Current trends indicate that development pressure will continue to advance toward and into the headwaters of
TRCA’s jurisdiction. Should development and urbanization disrupt headwater hydrology or hydrogeology,
significant downstream effects including compromised groundwater storage and drastically altered river/creek
1 http://www.fin.gov.on.ca/en/economy/demographics/projections/
63
flow regimes may be expected. Such changes could result in impacts to public safety, significant infrastructure
costs to downstream municipalities, and economic losses to individual landowners as natural features are
degraded. TRCA integrated environmental planning and technical input preemptively addresses cumulative
impacts that would otherwise threaten existing neighborhoods and potential growth for new communities.
Funding
The Development Planning and Regulation function is operated on a fee-for-service basis supplemented
minimally by general levy. The program currently operates at a planned 100% cost-recovery based on the new
2016 fee schedule. Fees are adjusted every 2 years to reflect shifts in workload.
Direct Actions and Activities
Ongoing Toronto region urbanization resulted in 788 new planning and 1194 new permit applications in 2015;
these applications continue to increase in complexity as lands with multiple environmental sensitivities become
sufficiently valuable to attract development interest. Over 25 new communities planned as part of growth
initiatives are also currently under review.
Planning and ecology expertise provides recommendations on how development should proceed and how to
maintain, enhance or restore the natural environment. Decisions are made after engaging TRCA’s in-house
water resource engineering, hydrology, geo-environmental and ecology experts. Development proposals and
applications within or adjacent to natural areas and natural hazards are also reviewed to ensure consistency in
the application of the Planning Act, the Conservation Authorities Act and the Provincial Policy Statement.
Development Planning and Regulation staff also review permit applications made under Ontario Regulation
166/06. By applying the “tests” of the regulation within or adjacent to natural areas and natural hazards staff
provide direction to landowners, developers, and their respective consultants to ensure there is no impact to
flooding, erosion, dynamic beaches, pollution or the conservation of land.
Through the planning process, lands unsuitable for development due to the presence of natural hazards and/or
significant natural features may be identified. Development Planning and Regulation staff may further identify
these lands as appropriate for acquisition under the TRCA’s Living City Policies and/or Greenlands Acquisition
Project. In such scenarios, Planning and Development staff broker introductions between landowners and/or
developers and TRCA Property staff to undertake conveyance of these lands to TRCA at nominal cost.
As required, TRCA seeks to manage natural hazards, protect natural heritage features, and represent the
environmental interests of the Province and its municipal partners at Ontario Municipal Board (OMB) hearings.
Complementary TRCA Actions and Activities
Development Planning and Regulation is complemented by the following TRCA activities:
Planning and Policy staff work with municipal and other government partners to ensure the best
available science, planning, and design expertise are incorporated into relevant plans, policies, and
strategies
Environmental Assessment Planning staff ensures coordination between public infrastructure works
and private development projects
Water Resource Science and Biodiversity Monitoring staff provide data and analysis in support of
defensible planning and permitting decisions
Watershed Planning and Reporting synthesize watershed conditions and provide ecosystem-scale
perspective on watershed opportunities and vulnerabilities
Property and Risk Management staff completes land transactions for properties identified for
conveyance to TRCA
Restoration and Regeneration assesses and implement restoration needs on acquired sites and
implement erosion control works where municipal funding is secured
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Key Outcomes
Prevent, eliminate, or reduce the risk to life and property
Protect and enhance Toronto and Region’s physical and natural heritage
Ensure the best available science, planning, and design practices, including integrated watershed
management, is incorporated into ongoing community planning and development permitting.
Facilitate TRCA’s acquisition of land containing important natural features
Deliver a quality customer experience
Key Activities – 2017-2020
Implement an integrated watershed-based approach to planning and permit review that adds value to
existing and future policy frameworks and aligns with sustainable community objectives.
Work cooperatively with municipal, provincial, development stakeholders in the implementation of
TRCA's planning and regulatory function.
Increase procedural transparency and streamline the review and approval process (where appropriate).
Provide environmental planning and technical expertise and information in the areas of ecology, water
resources engineering, geo-environmental engineering, hydrogeology, archaeology, property services,
research and development, conservation lands, restoration services and watershed management in
accordance with legislated planning and permitting responsibilities.
Outlook
TRCA’s Development Planning and Regulatory Permitting function is expected to continue functioning in a
manner similar to current operations with enhanced collaboration across divisions. Collaborative efforts will
continue between TRCA and municipal partners to develop and integrate strategies for watershed protection,
ecological design, and other sustainability considerations into land use planning. To meet 100% cost-recovery
objectives, TRCA will update its application fee schedule in 2016 and 2018; it will also concurrently pursue
internal process and information technology enhancements that increase operational efficiency and/or
customer experience.
65
Environmental Assessment Planning and Permitting
Objectives:
Protect and enhance Toronto region’s physical, natural, and cultural heritage
Ensure the best available science and planning practices, including integrated watershed management,
are incorporated into infrastructure planning and development permitting
Prevent, eliminate, or reduce the risk to life and property from flooding, erosion, and other natural
hazards
Deliver a high quality customer experience
Develop solutions that are both environmentally sensitive and fiscally conscientious
Program Features
Positioning
TRCA is a commenting agency under environmental assessment legislation including the Ontario
Environmental Assessment Act and a regulator under the Conservation Authorities Act. This dual role positions
TRCA to offer value-added environmental assessment consulting services that reduce proponent uncertainty
and risk. TRCA’s pre and post-submission environmental assessment advisory, review, and permitting
services are extended to public and private proponents on a fee-for-service or contract basis. By entering into
dedicated service agreements and operating on a full cost-recovery model TRCA is able to maintain and
provide dedicated review teams; review teams enable high levels of in-house expertise to be maintained such
that faster and higher quality service can be provided to all clients.
Context
Environmental assessments are undertaken when a project has the potential for negative environmental,
social, and/or economic impacts. Public and private infrastructure projects currently undergoing environmental
assessment within TRCA’s jurisdiction reflect a notable era of growth-related infrastructure that includes
roadways, highways and transit systems, oil and gas pipelines, and water and wastewater services. Numerous
major infrastructure projects are underway in each of TRCA’s partner municipalities.
For municipal projects, TRCA is a commenting agency under the Ontario Environmental Assessment Act and
issues construction permits under Section 28 of the Conservation Authorities Act. Under Ontario Regulation
166/06, TRCA reviews and approves detailed designs associated with approved EA projects. For proponents
for whom TRCA permits are non-binding, such as crown agencies, TRCA may undertake a Voluntary Project
Review to ensure similar standards of review and evaluation are applied to areas of public interest.
Where events or circumstances pose an immediate and dire risk to municipal infrastructure, TRCA follows its
Permission for Emergency Infrastructure Works Protocol. Under this condition TRCA provides support and
permitting to partner agencies in the absence of a full, pre-construction environmental assessment. Projects
considered both minor and routine are subject to TRCA’s Permission for Routine Infrastructure Works Protocol.
While projects governed by the municipal Class Environmental Assessment process and Transit Project
Assessment process represent approximately 70% of TRCA’s environmental assessment work load, TRCA
also reviews projects under individual environmental assessment process, as well as the various class
environmental assessment processes or exemption regulations for private and public clients.
Stressors and Opportunities
Climate change scenarios for the Toronto region include the increased frequency and duration of intense storm
events that pose attendant risks to public and private infrastructure. Increased stormwater flows and flooding is
expected to increase the frequency of repair and renewal for failed or vulnerable municipal infrastructure.
Because of the historical practice of locating infrastructure in valleylands, a practice no longer permissible for
current-day infrastructure twinning or replacement, environmental assessments for infrastructure replacement
often include infrastructure relocation considerations. Infrastructure relocation stressors have already
increased, and are expected to continue increasing, the complexity and workload associated with
environmental assessment and permit file review.
66
Current federal and provincial economic strategies have focused on infrastructure development and renewal as
a preferred source for economic stimulus spending. This enhanced infrastructure creation and renewal process
poses many advantages for municipalities and citizens and has resulted in considerable growth in the
environmental assessment demand associated with these projects. Environmental assessments proceed on
irregular schedules involving multiple stages involving high variability in staffing expertise and intensity/duration
of effort required. In the absence of adequate staff capacity fluctuating demand will result in the inability to
provide expedited reviews during peak workload periods. Operational stressors such as these will increase
with the increased pace of growth pressures and complexity and workload associated with environmental
assessment and permit file review. Creative streamlining measures, funding for technical reviewers and new
working relationships need continued development to ensure service delivery standards are maintained.
Funding
Environmental Assessment Planning and Permitting is operated on an at-cost, fee-for-service, full-cost
recovery basis. Clients with a high volume of EA projects, and/or those who face time constraints, have the
option of entering into Service Agreements with TRCA to ensure project needs are met. This funding model
increases TRCA’s overall capacity to ensure a complete planning and technical review staff compliment,
provide continuous improvements to service delivery processes and timelines, increase knowledge and
partnerships, and reducing wait and review times.
Direct Actions and Activities
Environmental Assessment Planning and Permitting review of environmental assessment documents and
applications to ensure the best available science and planning practices are incorporated. This function is
supported by TRCA expertise in environment assessment and land use planning, ecology, water resources
engineering, hydrogeology, geotechnical, and watershed management. Document review activities are
supported by onsite technical and regulatory staff visits to enhance recommendations and ensure permit
compliance in the project planning and implementation phases, respectively.
Comments and recommendations are provided to proponents under fee-for-service or dedicated service
agreement arrangements. TRCA currently holds ten dedicated service agreements with proponents; this model
enables public and private sector clients to mitigate EA procedural uncertainly and risk for high volume and/or
time constrained projects. Dedicated service agreements also provide TRCA with a more accurately estimate
of the type and intensity of pending EA and, in turn, reduces the risks of under-staffing.
In addition to dedicated service agreements, EA Planning and Permitting staff reviews projects for an
additional 12 municipal clients, utility companies, provincial ministries, and private developers on pay-as-you
go, fee-for service process.
Complementary TRCA Actions and Activities
Environmental Assessment Planning and Permitting is complemented by the following TRCA activities:
Policy Development and Review work with municipal and other government partners to ensure the
provides the best available science, planning, and design expertise are incorporated into relevant
plans, policies, and strategies as well as oversee permit compliance and enforcement activities
Water Resource Science, Biodiversity Monitoring, and Watershed Planning and Reporting provide the
evidence-based analysis to support the application of an integrated watershed perspective in the EA
process
Erosion Management, Restoration and Regeneration, and Greenspace Securement and Management
provides technical expertise that support the success of risk mitigation and project implementation
strategies
Key Outcomes
Service delivery standards are consistently met or exceeded
Public and private infrastructure is created, enhanced or maintained through an integrated
environmental approach that is respective of project costs
Local, regional and provincial ecosystems quality and function is protected, mitigated or enhanced
67
Key Activities – 2017-2020
Work with municipal, provincial, and private development stakeholders in the implementation of TRCA's
environmental assessment planning and permitting function
Provide environmental planning and technical expertise and information in the areas of ecology, water
resources engineering, geotechnical engineering, hydrogeology, archaeology, property services,
research and development, conservation lands, restoration services and watershed management in
accordance with environmental assessment planning and permitting responsibilities
Increase procedural transparency and streamline review and approval process (where appropriate)
Outlook
TRCA’s Environmental Assessment Planning and Permitting function is expected to continue in a manner
similar to current operations. Program and process efficiencies will continue to be pursued, however it is
anticipated that additional technical and environmental assessment planning staff will be required to maintain
and/or improve current levels of service. TRCA will also seek to build and expand relationships with public and
private infrastructure providers to ensure environmental assessment services are meeting regulatory,
ecological, and client needs in approaches to project management and review that are both timely and cost
effective.
68
69
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Education and Outreach
School
Programs 10,311 2,210 3,070 439 3,729 884 21
21
Family and
Community
Programs 767 92 87 10 619 9 50
50
Newcomer
Services 1,286 752 255 - 229 - (50)
(50)
12,364 3,054 3,412 449 4,577 893 21 - 21
2016 Full-Time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 62.64 13.77 76.41
2016 63.28 16.05 79.33 3.8%
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School Programs
Objectives:
Improve knowledge, understanding and awareness related to the environment, conservation and
sustainability issues and translate knowledge into actions that improve the sustainability of the Toronto
region.
Promote positive behavioral change to foster individual and social health and well-being
Enhance social equity and equalize access to youth environmental education and leadership
development experiences
Contribute to integrated TRCA Community Outcome objectives
Program Features
Positioning
TRCA designs and delivers environmental education programs that complement provincial curriculum
outcomes and objectives. This approach leverages TRCA’s long-standing relationships with district school
boards to co-create programs tailored for both classroom and TRCA field trip locations.
With the ability to attract secure philanthropic funding, TRCA provides subsidized curricular enhancement to
Toronto region schools. These conditions enable TRCA to reach diverse student populations and efficiently
target students and classrooms in priority neighborhoods.
Context
TRCA has historically provided extended environmental education experiences through week-long
programming at its three field centres, offering in-class visits, and hosting field trips and festivals at
conservation parks. Single-day field trips are hosted by TRCA at its Kortright Centre for Conservation, Black
Creek Pioneer Village and Tommy Thompson Park sites.
The population of enrolled K-12 students in the Toronto region is predicted to be stable and/or growing in
coming years. This dynamic suggests TRCA programs will have a predictable market size and may need to
increase in scale to maintain equivalent levels of service delivery. School Programs require a high human
capital complement and productivity gains are not expected; school program delivery costs are expected to
increase accordingly.
Stressors and Opportunities
Research clearly demonstrates strong links between experiences in nature and key academic, health, social
and environmental outcomes. Each year, however, proportionally fewer Toronto region youth have ready
access to, and/or spend time in, the natural environment independently or through TRCA programming.
Growing economic polarization exacerbates nature deficit in the classroom context; the top barriers identified
by teachers to booking field trips to TRCA centres are program and transportation costs. Despite field trip
booking costs being comparatively low (~$2.50/student per programming hour for field trips; ~$5.25/student
per programming hour at field centres), classes with students unable to afford field trips are increasingly likely
to be denied exposure to the natural environment (TRCA in-class visits are free). Such an outcome would
reduce the anticipated health, academic and social outcomes for these youth while diminishing social and
environmental outcomes at local and regional scales. Currently, philanthropic sector interest in youth and the
environment mitigate the effects of economic disparity on equitable program delivery. Charitable grants
significantly enhance the delivery of programs to at-risk youth and/or classrooms in priority neighborhoods.
While TRCA will continue to engage with the charitable sector, the risk of reinforcing social inequality through
lack of access to programming would be significant should external funding be reduced or discontinued.
Funding
School board and/or user fees cover a considerable portion of program expenses for many initiatives. TRCA
programs are also supported through both general and municipal levy, provincial and federal grants(s), and
private or philanthropic funding.
71
Direct Actions and Activities
Program offerings are most frequently delivered through some combination of classroom sessions, field trips to
natural environments, or a combination thereof. Approximately 7,000 students per year participate in overnight
field centre programs, over 85,000 embark on a TRCA field trip, and approximately 20,000 are engaged
through in-class activities.
Beyond K-12 classrooms, TRCA offers niche programs that support Ontario educational requirements. The
Conservation Youth Corps directs high school students required volunteer hours toward local public interest
environmental projects, while the Kortright Centre delivers curriculum-based content and general
environmental education programs for homeschooled students and preschoolers, respectively.
Complementary TRCA Actions and Activities
School Programs are complemented by the following TRCA activities:
Family Programs and Community Engagement programs provide extension activities for youth and
their families to access mediated natural experiences. In future, these activities will be further integrated
with or oriented toward community outcomes and objectives
Key Outcomes
Behavioral changes (measured short-term and predicted long-term) in student participants lead to
improved indicators with respect to:
o Citizenship behaviors, including environmental stewardship and social cohesion
o Health and wellness outcomes
o Academic achievement
School program access is provided on an equitable manner across the jurisdiction without regard to
socioeconomic circumstance
Programming options in support of provincial curriculum objectives are available to diverse student
learner categories (early childhood education through post-secondary)
TRCA Community Objectives are advanced
Key Activities – 2017-2020
Initiate redesign of current School Program content and infrastructure to support community activation
centre and youth hub implementation
Continue operation of all current class and student programming initiatives
Strengthen new and existing relationships with traditional and non-traditional school board partners
Diversify philanthropic funding base; increase absolute and per student values of philanthropic funds
received
Outlook
For increased effectiveness and efficacy, TRCA’s ability to provide and promote nature-based experiences for
youth will be further extended beyond discrete in-class or field trip experiences. TRCA is currently in the
process of re-configuring school programming and infrastructure to serve community scale objectives. Field
centres will be transformed into community hubs that offer diverse programming across a wider demographic
spectrum. Curricular content will introduce and integrate community themes and linkages. As this programming
is brought online, school program outcomes and indicators for school programs will extend beyond the
individual and be integrated and harmonized into broader sets of objectives.
72
Family and Community Programs
Objectives:
Provide outdoor experiences that foster individual and social health and well-being
Promote sustainable behaviors through learning and engagement activities
Contribute to integrated TRCA Community Outcome objectives
Program Features
Positioning
Family and Community Programs utilize TRCA landholdings and infrastructure to offer affordable, educational,
family-oriented programming. Family and Community Programs seek to enhance the richness and educational
value of the attendee experience by delivering programs in unique natural settings.
TRCA Family and Community Programs are differentiated from TRCA Events and Festival offerings by their
regular scheduling and programmed educational content.
Context
The population of TRCA’s jurisdiction is over 4.5 million, of which over 700,000 are children between infant to
14 years of age; the maximum predicted local market size for family programs is approximately 600,000
families. In addition to this market, TRCA is actively seeking to expand its audience by attracting families from
outside its jurisdiction.
Family and Community Programs are hosted at TRCA sites that possess the requisite onsite staffing and/or
site facilities. Some onsite infrastructure, for example maple sugar shacks, has been installed at TRCA sites
specifically for facilitating public programming. Family and Community Programs are hosted at conservation
parks or similar sites and it is anticipated that participant demographics between these two offerings are
similar.
Stressors and Opportunities
In general, Family and Community Program delivery is constrained by lack of transportation, audience uptake,
available space at the hosting venue, qualified program delivery staff and funding available to support the
programming.
Family and Community Programs offer a mediated discourse within and about the natural environment. As
such, they represent an important tool for engaging those unaccustomed to spending time in the natural
environment in a safe and low intensity introduction to Toronto region’s natural spaces. Designing and tailoring
Family and Community Programs that meet niche interests and needs may pose an opportunity to increase
audience scope and scale.
Research clearly demonstrates strong links between experiences in nature and key academic, health, social
and environmental outcomes. Each year, however, proportionally fewer Toronto region families have ready
access to, and/or spend time in, the natural environment. Family and Community Programs seek to motivate
and enable families to be increasingly comfortable and interested in spending time in the natural environment.
Because they are frequently offered at sites requiring vehicle access, however, Family and Community
Programs currently disproportionately benefit families with the time and resources to travel to programming
sites. Families unable to marshal the requisite time and resources to travel are less likely to partake in natural
environment programming.
Funding
Admission fees for Family and Community Programs range from being free to $25 per person. Select Family
and Community Programs are funded in part through municipal levy.
Direct Actions and Activities
Family and Community Programs offer year round informal educational programming at conservation parks
and other TRCA lands that is delivered in a family-friendly manner. Each year TRCA delivers approximately 50
Family and Community Programs from 22 different program offerings at 11 different sites including Tommy
73
Thompson Park, Kortright Centre for Conservation, Bolton Camp, McVean Farm, and Cold Creek.
Enrollment/participation in each program includes approximately 1-2 TRCA facilitators and 10 to 350
participants.
Many Family and Community Programs are seasonal in nature, such as maple syrup programming in the
spring, learn-to-fish programs in the summer, the fall colours festival, and the family day winter carnival.
Others are offered year round and engage a particular audience type such as parent and tot programs or
children with physical or cognitive impairments (Nature Therapy program). Some are culturally significant
(Halloween and Christmas Family programs) or focus on a particular area of natural interest such as
astronomy or specific flora and fauna.
Complementary TRCA Actions and Activities
Family and Community Programs are complemented by the following TRCA activities:
Conservation Parks provide a venue for Family and Community Programs events
School Programs and Community Engagement initiatives serve as important preliminary or
supplementary outreach and engagement mechanisms
Key Outcomes
Behavioral changes in participants leading to:
o Improved citizenship behaviors, including environmental stewardship and social cohesion.
o Improved health and wellness outcomes
o Increased likelihood to spend time in natural areas
o Increased interest in participating in other TRCA programming
Family and Community Program offerings are available and of interest to diverse participant categories
Key Activities – 2017- 2020
Continue to design and deliver Family and Community Program offerings under the five themes of
recreation, culture, festivals, play, and nature/environment
Introduce Forest School inspired programming, parent and tot programs, and large scale family event
offerings at appropriate areas that have been identified to have the greatest need
Introduce programming for older adults and seniors that support improved health, community
connectivity and aging-in-place objectives
Continue to learn from, and/or develop partnerships with, agencies that have delivered successful
accessibility and inclusion programs, hold a proven record of high program uptake and client
satisfaction rates, and/or are delivering innovative environmental programming for families
Outlook
In coming years, TRCA Family and Community Programming will evolve from spatiotemporally discrete events
to rich community-centric programming. In addition to programming offered at TRCA park sites, new and
existing TRCA facilities such as Bolton Camp and TRCA field centres will be transformed into community hubs;
the community hub format will enable individuals and groups to take a more active role in the design, delivery,
and consumption of public programming. Community hub design is also anticipated to drastically increase
awareness, attractiveness, centrality, and accessibility of public programming sites to larger and more diverse
audiences.
74
Newcomer Employment and Education
Objective:
Support the successful settlement of new Canadians in the Toronto region
Program Features
Positioning
TRCA provides support services for new Canadians to settle socially, culturally, academically and
economically into the Toronto region. These services are part of the social equity aspect of TRCA’s
sustainability work and focus on improving settlement outcomes within the New Canadian community and
delivered as part of, and in partnership with, the broader social services sector.
To support employment and economic outcomes, TRCA utilizes in-house staff expertise to provide
employment and training supports for new Canadians through bridge training activities that address current
and future labour market shortages. Additionally, TRCA provides services to the employment sector that
supports the successful integration and retention of new Canadians within the work force. TRCA also develops
and delivers programming to expose newcomers to local environmental issues and topics.
Context
Canada receives over 260,000 new Canadians each year, of which approximately 30% settle in the Greater
Toronto Area. Continued immigration to the Toronto region provides ongoing needs and opportunities for
training and experience programs for foreign trained professionals. Over the next 25 years, immigration is
expected to account for all increases in Ontario’s working age population and will be a major source of future
labour force growth.
Stressors and Opportunities
Provided the Toronto region continues to attract new Canadians, job development programs for skilled
newcomers will continue to receive sustained or increased participant demand. As discussed in Outlook
(below), TRCA programming funded through the Ontario Ministry of Citizenship, Immigration and International
Trade (MCIIT) is subject to funding vulnerabilities in its current operating model. Job development programs
therefore face both potential funding stressors as well as opportunities for redesign and increased integration
with TRCA programming.
The steady influx of newcomers to the Greater Toronto Area will also increase demand for ESL learning
classes offered by TRCA’s Multicultural Connections Program. This will result in the opportunity to reach a
greater number of participants through these services provided program funding levels increase in concert with
demand.
Funding
The Ministry of Citizenship, Immigration and International Trade funds the Professional Access Into
Employment (PAIE) program through which TRCA works with internationally trained environmental
professionals to help them secure employment in their field. This multi-month training and development
program for new Canadians is provided at cost and includes an average participant contribution of $399.
English as Second Language (ESL) presentations and the Environmental Experience Subsidy component of
Multicultural Connections Program are funded through Peel, York and Toronto municipal levy.
Direct Actions and Activities
The PAIE program is a 12 month professional training and development program for foreign trained
professionals. This program is undertaken by participants on a part-time basis and includes approximately 230
direct programming hours including Canadian professional and workplace skills updates, mentorship, an
internship, and permanent job placement services. Professional categories for which TRCA currently offers the
PAIE program include engineering, geoscience, planning and environmental science; these represent areas in
which TRCA holds considerable expertise, internal staff resources and professional contacts.
75
The Multicultural Connections Program facilitates newcomer access to natural areas, parks, and recreational
facilities, which are often culturally and economically exclusive and inaccessible by public transit. TRCA
attends ESL and Language Instruction for Newcomers to Canada (LINC) programs and provides in-class,
hands-on learning experiences about local environmental issues, environmental action and conservation.
Topics include, but are not limited to, water conservation, solid waste management and energy conservation.
Complementary TRCA Actions and Activities
Newcomer Employment and Education is complemented by the following TRCA activities:
Corporate Services provides financial secretariat and audit functions for provincial reporting
requirements related to the core funding for PAIE, along with general support for research, marketing
and human resource services.
Key Outcomes
Achievement of Community Objectives including social and environmental awareness, employment and
well-being
Key Activities – 2017-2020
Professional training and development programming in response to market deficiencies and demands
Capacity building within the employment sector to better integrate and retain new Canadians
Redesign the foreign-trained worker training and development program to reduce per participant cost,
increase community objectives, and increase integration with evolving TRCA community outreach and
job development programs
Outlook
TRCA’s job development and training programs will continue to evolve to be more tightly integrated with
complementary TRCA programming and effectively target community needs at scale. The current reliance on
program funding from MCIIT will be mitigated by bundling foreign-trained professional job development
programming with new youth employment initiatives; this program expansion is anticipated to meet wider
community needs, achieve economies of scale and diversify external funding sources. The scope and
specificity of populations served will also increase as TRCA’s broader multicultural programming offerings are
integrated within professional outreach activities. TRCA will also address market preparedness issues with
prospective employers to reduce the intensity of effort required for successful job placement while creating
incentives for employers for defray program costs.
76
77
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit) Reserves Net
Budget
Government
Grants and
Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Sustainable Communities
Living City
Transition
Program 6,740 1,547 887 709 3,446 151 -
-
Community
Engagement 4,321 540 - 302 2,581 894 (4)
(4)
11,061 2,087 887 1,011 6,027 1,045 (4) - (4)
2016 Full-Time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 10.88 54.11 64.99
2016 10.94 58.18 69.12 6.4%
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Living City Transition Program
Objectives:
Increase sustainability and resilience in the residential, institutional, commercial, and industrial (ICI) and
agricultural sectors
Accelerate the uptake and implementation of sustainable and resilience-enhancing practices by
Toronto region citizens
Accelerate the implementation of mitigation and adaptation practices to support the transformation
towards low carbon, climate resilient communities
Increase the economic well-being of Toronto region communities, residents, and businesses by
increasing the viability of local green economy business and industry
Contribute to the growth of regional Green Economy and sustainability by scaling up sustainability
programs and providing Green Jobs
Program Features
Positioning
TRCA’s status as both a public and non-profit entity enables it to deliver sustainability and resilience
development programs that require significant public assets, diverse partnerships, and innovative non-profit
funding models. TRCA leverages this unique combination of capacities, in conjunction with 50+ years of city-
building and sustainable technology expertise, to create network-based sustainability initiatives in contexts
otherwise prone to one or more market failures.
Context
In past, TRCA watershed plans and other environmental strategy documents have incorporated assumptions
with respect to anticipated development, the rate and ratio of implementation of and/or retrofit to
environmentally sustainable best practices, and attendant environmental conditions and outcomes. This
program area responds to limited uptake of sustainable practices; causes behind this observation include
higher implementation expense, absence of performance validation and/or regulatory/policy incentives, lack of
best practices knowledge, and lack of relevant community structures and expectations in support of
sustainable practice implementation.
Stressors and Opportunities
The population within TRCA’s jurisdiction is estimated to increase to approximately 5 million by 2019. The
attendant need for growth in both local/regional housing and employment will increase demands on systems at
the local, regional, and global scale; taxed systems include ecological, social, hydrological, energy, and waste
management. By the same account, retrofit and greenfield developments are key opportunities to realize
resilient, low-carbon communities and enhance the sustainability of watersheds in a context of rapid
urbanization and climate change. The degree to which Toronto and region can accommodate this growth while
maintaining favorable living conditions will in part determine its status as a desirable location for economically
advantageous, highly skilled labour industries.
Recent provincial and national climate change and land use policy changes will create economic opportunities
for companies operating within green economy sectors. By reducing local barriers to green technology
commercialization and uptake, TRCA seeks to support regional competitiveness in these globally expanding
industries.
Funding
Funding for the Living City Transition program is obtained through municipal levy, government grants,
contracted services and fees.
Direct Actions and Activities
TRCA operates an extensive sustainable technology testing and verification facility at the Kortright Living City
Campus (LCC). This facility is used to test and verify the performance of sustainable building, energy, and low
impact development (LID) technologies under local geologic, hydrologic, and climate conditions. Data from the
Kortright LCC (and similar initiatives managed offsite) are provided to industry and government in support of
policy changes to incentivize sustainable technology implementation.
79
Within the ICI sectors, TRCA convenes several networks (based on proximity, industry, or a combination
thereof) to promote the creation and uptake of sustainability focused corporate social responsibility initiatives.
These networks seek to accelerate the identification, adoption, and sharing of sustainable best practices and
on the ground demonstrations within their membership. TRCA staff also work with individual members/clients
on a fee-for-service basis to identify, evaluate, and implement medium- to large-scale sustainability initiatives
and monitor their respective successes.
Within the research community, TRCA acts as the secretariat for the Ontario Climate Consortium (OCC). The
OCC brings together a network of Ontario universities to generate and/or synthesize evidence-based guidance
(science to policy) for public and private sector stakeholders. OCC initiatives include: organizing an Annual
Climate Change Symposium; advancing the understanding and application of vulnerability and risk
assessment across sectors for adaptation planning; assessing emerging provincial policy and program
changes to identify funding opportunities that accelerate the implementation of mitigation practices, and;
exploring opportunities for a single coordinated provincial access portal for climate information and
interpretation.
TRCA engages directly with individual landholders in the commercial agricultural sector. Through subsidized
expertise and implementation support, TRCA seeks to accelerate the adoption of agricultural best practices
and reduce habitat and water quality threats to the surrounding landscape. Within urban areas, TRCA leases
land and promotes the development of both for-profit and non-profit community based urban agricultural
initiatives.
At the neighborhood scale, TRCA engages directly with citizens and community organizations to test and verify
best practices for sustainable technology adoption and behavioral change. Distinct from traditional community
stewardship activities, Sustainable Community programming seeks to understand how community factors –
including socio-economic and community characteristic variables - affect the uptake and longevity of
sustainable behaviors. Practices or interventions found to strengthen desirable community characteristics and
increase and/or accelerate metrics of sustainability are shared and scaled to other community sites.
Complementary TRCA Actions and Activities
The Living City Transition Program area is supported by the following TRCA activities:
Watershed Planning and Reporting delineate desired targets and end-states
Community Engagement activities foster local environmental stewardship behaviors and promote
behavioural change that fosters individual and social health and well-being
Education and Outreach activities help support formal / non-formal education and training of industry
professionals, youth, and foreign trained professionals
Key Outcomes
Corporate sustainability initiatives in diverse sectors accelerate the iteration and uptake of effective
sustainability measures
Technologies for improving energy and water efficiency, and reducing stormwater impacts, are
identified and broadly implemented within region and beyond
Economic performance and competitiveness of the Toronto region’s green technology/services sector
is increased
Toronto region food security, including the urban agriculture sector, is strengthened
Neighbourhoods develop social capital while improving reducing their environmental footprint
Defensible, expert climate change mitigation and adaptation guidance and best practices are provided
to internal, municipal, provincial, federal and private sector partners
Green jobs
80
Key Activities – 2017-2020
Develop new program directions, sustain existing activities, and implement new Sustainable
Neighbourhood Retrofit Action Plans
Continue to expand the Sustainable Technology Evaluation Program, including seeking designation as
a non-profit D-entity
Continue to implement, promote, and expand Community Transformation, urban agriculture, and
corporate sustainability projects
Scale up Eco-Business Zones to encompass attractive and appropriate business parks and centres
within partner municipalities
Work with partners to develop and implement building-related emission reduction programs
Scale up the Ontario Climate Consortium’s climate services and low-carbon research agenda
Support the work of the Green Infrastructure Ontario Coalition
Outlook
The Living City Transition Program will continue to be a high potential growth area in the coming years. Each
initiative within this program area is readily scalable (throughout Toronto region and beyond) provided
adequate business models - and sufficient client-based funding sources therein - are identified. This
opportunity imbues the Living City Transition programs with the highest potential for rapid experimentation,
iteration, and associated learning. Provided TRCA and current funding partners tolerate the uncertainly
associated with innovation processes, the Living City Transition program has the potential to provide the
system-wide sustainability and resiliency-building practices needed to transform the Toronto region into a
sustainable, low-carbon urban centre.
81
Community Engagement
Objectives:
Maintain and expand an informed citizenry capable of providing feedback on local and regional
initiatives with environmental implications
Foster local environmental stewardship behaviors and initiatives
Promote positive behavioral change that fosters individual and social health and well-being
Program Features
Positioning
For over 50 years, TRCA has been trusted by municipal partners and citizens to deliver environmental
stewardship programming and support. Many community engagement activities involve consultation on, or
participation in, TRCA and partner plans, strategies, and project development and/or community based
restoration initiatives. To meet community and partner needs, TRCA provides integrated, at-cost community
engagement services to municipalities with value-added economies of scale and consistency in regional
approach and application.
Context
TRCA serves a population of over 4.5 million citizens across 18 municipalities. This population is expanding -
the population of the GTA increases at an annual rate of ~1.4%. Community Engagement activities are in large
part directed to support TRCA’s nine watershed plans and strategies and individual projects in support of these
initiatives; projects and programs such as tree planting and Citizen Science foster environmental stewardship
and encourage citizen and community groups to gain an understanding of conservation and watershed
management issues. Community participation in conservation programs further seeks to motivate individuals
and communities to undertake independent initiatives that complement TRCA objectives.
Community Engagement activities build capacity and assists neighbourhoods, businesses, governments and
non-governmental organizations to identify and implement strategies and actions in support of collective
advancement toward socially, economically, and environmentally resilient communities.
Stressors and Opportunities
The increasing size and diversity of the GTA population increases the scope and scale of resources required to
meaningfully engage a given fraction of citizens. Accordingly, TRCA’s relative ability to engage citizens within
its jurisdiction will decrease if community engagement resources remain static. This poses a threat not only to
program objectives including heath, environment, community cohesion, but also undermines the fundamental
principle of informed participation in consultation and collaborative planning. Failure to actively engage with the
diversity of the GTA population would continue to disproportionally favour the perspective of existing known
contacts and participants (and the particular demographics these groups represent) at the expense of the
wider whole.
Demographic trends indicate that the average age of those regularly participating in outdoor initiatives is
increasing. Addressing the intersectionality of age and other characteristics - including ethnicity and
socioeconomic status - in community outreach and engagement activities continues to pose a challenge and
requires outreach initiatives targeted toward underrepresented groups. TRCA views both targeted and non-
targeted outreach activities as an opportunity to ensure that participants engaged through TRCA initiatives
reflect the entire Toronto region community.
Advances in communications and internet technology allow for the production and dissemination of
increasingly niche outreach of strategies; communications products can be delivered to wider audiences at
lower per capita cost. The engagement of public audiences through remote technology, however, cannot fully
replace engaging audiences at specific sites and fostering the social, health, and stewardship benefits of active
participation and engagement.
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Funding
Funding for Community Engagement activities is funded primarily through municipal levy with minor
contributions from charitable foundations and government grants. Participating individuals and organizations
are not charged fees as doing so would be inappropriate and/or would increase barriers to participation.
Direct Actions and Activities
TRCA directly engages citizens through participation in planning and consultation discussions, community
based regeneration activities such as tree plantings, and residence-specific programming addressing indoor
and outdoor sustainability opportunities. Each year TRCA hosts over 60 events across the jurisdiction. For
certain joint projects, TRCA serves as a community liaison and mediator on behalf of municipal and/or other
funding partners.
As noted above, TRCA seeks to ensure engaged populations reflect the diversity of the broader Toronto
region. To this end, specific populations are targeted by TRCA for active introduction to TRCA sites, services,
and objectives.
Complementary TRCA Actions and Activities
The Community Engagement program area is complemented by the following TRCA activities:
Watershed Planning and Reporting direct the sites and objectives of community based restoration and
consultation activities
School Programs and/or Family Programs serve as an introduction to TRCA’s objectives and program
offerings
Key Outcomes
Citizens and community groups, reflecting the cultural diversity of the Toronto region, have an
understanding of conservation and watershed management issues and participate in and/or support
conservation programs
Citizens are motivated to organize and undertake independent initiatives that complement TRCA and
partner objectives, benefit local environmental conditions, and/or advance their own physical and
social well-being
TRCA watershed plan development involves a wide variety of stakeholders from public, private and
non-profit sectors, community groups and the general public
A large network of volunteers contribute to TRCA projects and programs while gaining experience in
the environmental field
Private and public sector stakeholders, including TRCA partner municipalities and communities, are
aware of anticipated climate change effects in the Toronto region and understand how they might
mitigate these effects
Key Activities – 2017-2020
Develop and implement a new framework to increase the engagement of stakeholders in TRCA
watershed planning and reporting implementation
Build capacity and assist neighbourhoods, businesses, governments and non-government
organizations to identify and implement strategies and actions that facilitate and accelerate their
progress towards socially, environmentally and economically resilient communities
Modify existing outreach programming, as appropriate, to incorporate climate change mitigation and
adaptation information
Outlook
TRCA will continue to proactively seek involvement with and outreach to a broad cross-section of the Toronto
region population. To this end, the Community Engagement program will continue to develop; test, and
implement engagement tools and programs that help partner municipalities achieve sustainable communities.
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84
2016 Budget
($000)
Gross
Expenditures
Sources of Revenue
Surplus/
(Deficit)
Reserve
s
Net
Budget
Governmen
t Grants
and Other
User Fees Contract
Services
Capital
Levy
Operating
Levy
Corporate Services
Corporate
Management
and
Governance 5,702
177
81
-
1,012
4,267
(165)
353 188
Financial
Management 2,290
720 -
- -
1,470
(100)
100 -
Human
Resources 1,040 - -
- -
1,040 -
125 125
Corporate
Communication
s 1,553 - -
- -
373
(1,180)
(1,180)
Information
Infrastructure
and
Management 2,679 -
10
-
404
100
(2,165)
(2,165)
Vehicles and
Equipment - - -
- - - -
-
Project
Recoveries
(3,029) - -
- - - 3,028
3,028
10,235
897
91
-
1,416
7,250
(582)
578 -
2016 Full-Time Equivalent Employees (FTEs)
Operating Capital Total % Change Over 2015
2015 81.35 1.34 82.69
2016 85.69 2.4 88.09 6.5%
85
Corporate Management and Governance
Objectives
Organizational positioning and strategy is clearly articulated and implemented
Internal and external governance issues are effectively managed
Organizational exposure to risk, including credibility risk, is minimized
TRCA operations are consistent with governing legislation
Program Features
Positioning
Corporate Management and Governance houses TRCA’s executive and corporate governance functions.
Activities provided by this program area - in particular the role of the CEO’s Office – function internally and
externally to represent TRCA as a corporate entity and implement corporate governance mandates.
Management of the TRCA board governance process ensure TRCA strategic positioning, and actions thereof,
are developed in a manner consistent with TRCA’s power and authority as granted through the Conservation
Authorities Act (the Act). Corporate Management and Governance also operates internally to maximize
adherence to other applicable legislation, TRCA policy and approach while minimizing corporate risk exposure.
Context
TRCA is a government-controlled not-for-profit entity created by the Conservation Authorities Act. As such,
TRCA is governed by the board of municipal appointees from its six member municipalities (Toronto, Peel,
York, Durham, Mono and Adjala/Tosorontio). TRCA strategy and governance direction is taken from the Act
and other legislation, its municipal partners political and programmatic needs and cues derived from all levels
of government and public and private interests.
A CEO candidate is approved by the Authority on an as-needed basis. In 2013, TRCA transitioned from the
position of Chief Administrative Officer to the Chief Executive Officer title to emphasize the responsibility for
determining strategic directions and financial capacity and to align with the organizational environments and
business lines within which TRCA operates.
Each conservation authority is required to establish and maintain effective internal and external governance
systems. Such requirements include attending to matters of board governance and relations while ensuring
effective organizational function through internally and externally coherent policies. The development and
selection of senior managers, to whom corporate policy interpretation and implementation, fiscal responsibility,
and organizational culture expectations are delegated, is shepherded by TRCA’s CEO office to ensure
governance objectives are met. Programs to confirm and increase organizational compliance with internal
policy are also managed through distinct Corporate Management and Governance programs.
Stressors and Opportunities
In 2015, the Ontario provincial government announced its review of the Conservation Authorities Act. The
outcome of this review is anticipated in 2016; it is anticipated that the review will provide a renewed statement
of provincial commitment to the conservation authority movement while strengthening TRCA’s guiding
legislation and therefore the specific authorities, permissions, and constraints under which TRCA operates.
Any changes from the review outcome that affect TRCA’s mandate, governance, and/or intergovernmental
integration will be addressed through Corporate Management and Governance; this response will seek to
ensure continuity in TRCA’s role as a productive, stable, and influential actor and partner in the development of
sustainable urban and rural regions.
Through its mandate and programming, TRCA is positioned at the vanguard of ecologically sustainable city
building technologies and approaches. This orientation provides TRCA with an opportunity to serve expanded
advisory roles to its partners regarding feasible strategies and instruments for green and grey infrastructure
financing. It also provides an opportunity for TRCA and its partners to engage in constructive dialogue on the
design, development, and implementation of financial instruments to accomplish mutually beneficial ecological
and infrastructure outcomes. Corporate Management and Governance will vigorously pursue opportunities to
engage in intergovernmental dialogue and advocate for the inclusion of low impact and green infrastructure
alternatives within major infrastructure design and implementation initiatives. As new sources of financing are
86
developed – in particular carbon cap and trade monies – TRCA will pursue advisory or partnership roles to
advance climate change investments in the development of sustainable, resilient city regions.
The recently released Crombie panel review of Ontario’s Greenbelt and Growth plans (2015) underscored the
potential for regional scale coordination to realize sustainability goals and objectives at scale. TRCA will
continue to parlay its existing strength in partner engagement and coordination into large, diverse, and
effective regional sustainability initiatives. As consensus around approaches and endpoints emerges, TRCA
may be faced with the opportunity and challenge of relinquishing elements of goal-setting autonomy as it
adopts the shared and collaborative goals of larger partnerships. Corporate Management and Governance will
ensure any partner-based region-scale objectives are adopted in a manner acceptable to the Authority and
partner municipalities.
Through its intergovernmental affairs function, Corporate Management and Governance will pursue
opportunities to stimulate interjurisdictional dialogue regarding regional climate risks, stressors, and adaptive
approaches. TRCA holds significant expertise in framing and responding to existing and emerging risks at the
interface of human society and the environment. To this end, TRCA will continue to identify issues and prepare
responses to emerging risks including demographic shifts, green economy preparedness and transition, and
the role of diminishing urban greenspace on ecosystem viability and human psychological function. By
providing direction and leadership internally and fostering discussion across all levels of government,
Corporate Management and Governance will strive to ensure regional preparedness for literal and figurative
hurricanes emerging from rapidly evolving environmental, social, and economic trends.
In the next five years, five of seven positions within TRCA’s current senior management cohort (CEO, CFO,
and three Director-level positions) are eligible to retire; the balance of TRCA’s current senior management
cohort (two Director-level positions) were appointed within the last year (2015). This turnover in senior staff
represents both a stressor and opportunity with respect to organizational stability and approach. The
restructuring of the staff organization in 2015 created a number of new senior opportunities for the
development of future Directors, and development of TRCA’s Strategy Committee provides expanded
opportunities for members of TRCA’s senior leadership team to become involved in the full spectrum of
corporate strategy and leadership.
Funding
All activities undertaken in Corporate Management and Governance are funded from general levy.
Direct Actions and Activities
Corporate Management and Governance includes the function of the CEO’s Office, TRCA board relations, and
associated organization, documentation, and corporate governance obligations. Activities include oversight of
TRCA organizational function including review of TRCA actions to ensure consistency with applicable
legislation, best practices, and internal guidelines, policies, and recommendations. Opportunities or issues,
where identified, may be handled by Corporate Management and Governance staff or delegated to staff of the
respective affected division(s).
Complementary TRCA Actions
Corporate Management and Governance supports the following TRCA activities:
Corporate Management and Governance works with Human Resources to develop and implement
succession planning initiatives
Corporate Management and Governance works with Financial Management to understand financial
capacity and constraints in the realization of strategic and programmatic objectives
Corporate Management and Governance works will all program areas to ensure TRCA objectives are
consistently presented and advanced through policy interventions and implementation
Corporate Management and Governance works with senior management in all divisions to ensure real-
time identification and response to emerging opportunities and risks
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Key Outcomes
Adoption of shared, collective region-scale environmental goals, objectives, and strategies
TRCA and/or conservation authority representation in key federal, provincial and municipal dialogues
addressing built and natural infrastructure risk, redevelopment, and growth
Development and maintenance of a strong and resilient corporate leadership team
Key Activities – 2017-2020
Maintain ongoing board relations and intergovernmental affairs
Determine and articulate internal corporate strategy, priorities, and direction
Through Conservation Ontario, engage with partner conservation authorities to craft regional
sustainability objectives and implementation strategies
Engage with all levels of government to articulate and establish the role of conservation authorities in
dialogues and initiatives including climate change adaptation, green urban centres, and infrastructure
planning and implementation
Develop, train and challenge TRCA’s senior leadership team
Develop a corporate Risk Management Policy
Outlook
In the coming years TRCA will experience a period of change and renewal. In addition to its transition to a new
senior leadership team, TRCA also will relocate into a new building at its previous Head Office site (5
Shoreham Drive). These activities, with complementary internal programming, will ensure TRCA is able to
recruit and retain the talent needed to provide its partners with solutions to issues of increasing complexity,
urgency, and variability.
To ensure that it builds and maintains sufficient capacity to meet existing and emerging challenges, TRCA will
also aggressively pursue novel funding sources and partnerships. Corporate Management and Governance
will play instrumental roles in the identification and management of new relationships while ensuring TRCA
maintains sufficient autonomy and accountability to satisfy its obligations as a public institution.
As referenced above, TRCA will continue to actively support and advance regional-scale collaborative
initiatives. Shared sustainability objectives, and the collective actions required to achieve them, represent the
most promising approach to ensure the Toronto region remains a safe, healthy, and prosperous region amidst
the significant challenges and shifts underway. TRCA will actively participate in groups that are pursuing
sustainability based, intra-regional prosperity - including the federal government’s green urban agenda - and
continue to champion the need for healthy Great Lakes as a requisite precondition for regional security and
viability.
Through such activities, TRCA expects to significantly increase its efforts and involvement as a leading
proponent of regional sustainability approaches and the development of systematic approaches to realize The
Living City vision.
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Financial Management
Objectives:
Timely, accurate, and complete transaction processing in support of effective financial decisions and
financial reporting to stakeholders
Compliance with regulatory reporting requirements, TRCA policies and Canadian Public Sector
accounting standards
Safeguarding of assets
Delivery of multi-year business plans and budget services
Program Features
Positioning
TRCA’s Financial Management delivers a variety of services which demonstrate financial stewardship and
accountability, principally to government stakeholders which provide approximately 74% of the total funding to
TRCA. These services include transaction processing, regulatory compliance, implementation and monitoring
of internal controls, safeguarding of assets, risk assessment, multi-faceted financial reporting, and long term
financial planning. TRCA strives to maintain the trust of its many stakeholders in its ability to deliver effective
programming.
Context
TRCA manages an annual budget in excess of $100 million, funded predominantly from government funding,
contracted services and user fees. Programming is delivered throughout TRCA’s area of jurisdiction which
includes the City of Toronto, and significant area within the regional municipalities of Durham, Peel and York,
and parts of the Town of Mono and Township of Adjala-Tosorontio. TRCA also occasionally enters into special
agreements to provide services or expertise in concert with adjacent conservation authorities; such services
and expertise are managed on a fee-for-service basis and are undertaken to reduce project uncertainty and/or
cost to TRCA’s partner municipalities.
Stressors and Opportunities
TRCA in currently undertaking a redesign of its business planning and reporting process, with the Centralized
Planning and Reporting (CPR) business intelligence tool. This initiative includes data consolidation,
standardized business planning processes, internal and external metrics development, and associated design
and implementation of business intelligence tools and analysis. This process will be fully incorporated for the
fiscal year 2018 planning cycle. The newly adopted CPR approach is anticipated to yield significant
improvements in data-driven decision making for TRCA and its municipal partners.
TRCA uses a large number of financial systems to manage bookings, processing of transactions, and to meet
the unique reporting requirements of each of our programs. Because these systems are not fully integrated,
the collection of data and financial reporting is not as efficient as it could be. The challenge for the Financial
Management team is to continue to seek integrated solutions or the automation of integration processes, which
are currently not automated in all instances.
Deployment of the Agresso Business World Financial ERP platform continues, although at a slower pace than
anticipated due to the lack of dedicated staff resources. Investment in the update, consolidation, and
maintenance of financial systems provide a significant opportunity to realize decreased operational risk,
increased performance, and significant gains in efficiency. The 2016 budget provides an investment of
$100,000 for this purpose.
Funding
The Financial Management program area is funded from general levy with contributions from Ministry of
Natural Resources and Forestry and investment income.
89
Direct Actions and Activities
Financial Management leads the business planning activities of TRCA by collecting and consolidating
information from internal sources and liaising with partner municipalities to determine funding opportunities and
constraints; data are used to produce annual and multi-year financial projections and associated business
plans including capital requests to TRCA’s partner municipalities. In addition to data collection and
consolidation, Financial Management staff provide corporate business planning and/or financial analysis
support on an as-needed basis including business case preparation and review, cost-benefit analysis, and
performance metrics development and reporting.
Current fiscal year activities include all aspects of comptrollership including revenue and expense tracking,
managing accounts payable/accounts receivable, and producing quarterly and annual financial reports.
Financial management and accounting services are also provided for TRCA’s The Living City Foundation and
the World Green Building Council, for whom TRCA acts as a secretariat. TRCA’s payroll function is situated
within the Financial Services program area and also serves each of these respective organizations.
Financial Management oversees the management of surplus funds and deferred revenues.
Complementary TRCA Actions
Financial Management supports the following TRCA activities:
Financial Management works all program areas to ensure that TRCA’s operations align with short and
long-term TRCA strategic and science-based objectives
Financial Management works with all program areas to ensure an integrated business planning
approach encompassing financial, physical, and human capital opportunities and needs
Key Outcomes
Single- and multi-year internal business plans and municipal capital requests are developed and
supported by data-driven analysis and decision-making tools
Accurate and timely financial plans and reports to internal and external partners
Annual audited financial statements free of qualifications
Maintain TRCA’s long-term fiscal viability of the organization through effective financial management
Key Activities - 2017-2020
Populate and update current fiscal year actuals into the Agresso financial accounting and reporting
system
Complete Phase I and Phase II of Centralized Planning and Reporting business intelligence tool build-
out
Outlook
Financial Management will continue to remain current with public sector accounting practices and to provide
stakeholders with sound financial data and analyses. Ongoing efforts to improve both business planning and
in-year financial management and reporting will continue.
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Human Resources
Objectives:
The health and safety of TRCA staff is protected
A robust and equitable human capital pipeline meets organizational hiring needs
Staff receive accurate, reliable, and fair treatment throughout the hiring, employment, and
departure/retirement lifecycle
Program Features
Positioning
TRCA ensures that human capital management and staff health and safety services are provided throughout
the organization. In recruiting and retaining talent, TRCA competes with municipalities, provincial and federal
government departments, and private sector consulting firms to secure qualified staff. Within the organization,
Human Resources seek to ensure that workplace culture and conditions make TRCA an attractive alternative
to these competing employers.
Context
Since its inception in 1957, TRCA’s staff complement has grown from 15 to 480 full time staff and 400 contract
and/or part-time staff. Growth in staff complement reflects the increased human capital needs to meet the
growth in the volume, complexity, and diversity of TRCA’s product and service offerings. As a government non-
profit entity, TRCA operates its human resource function to public sector accountability standards, including
transparency in hiring and compensation. No TRCA staff groups are currently unionized.
Stressors and Opportunities
At present, TRCA does not manage staff recruitment, retention, and/or development through a structured staff
recruitment and development process. Given many pending retirements, TRCA may face challenges
developing an appropriately qualified and trained applicant pool for management and senior management
positions. To this end, TRCA is currently undertaking a job evaluation process and review of internal equity
throughout the organization. By better understanding staff skills sets and resolving job classification
discrepancies, TRCA will be better able to build a systematic, objective evaluation of its existing staff capacity
and use this information to support a structured human capital strategy.
Funding
All activities undertaken in Human Resources are provided from general levy.
Direct Actions and Activities
Human Resources activities include all facets of human capital management including talent recruitment and
training, compensation and benefits, and the development and implementation of staff engagement activities
and health and safety initiatives. Staff support, assistance, and conflict resolution are also provided on an as-
needed basis. Initiatives are guided and supported by the development and updating of human resource
policies and procedures, development and implementation of supportive formal and organizational structures
and frameworks, and engagement with staff either through in-person interaction or the design and
implementation of interactive tool and forums.
Human Resources activities protect the health and safety of TRCA staff by ensuring compliance with health
and safety legislation and regulations including the Occupational Health and Safety Act and associated TRCA
policies and procedures. Non-mandated health and wellness initiatives offered on an ongoing basis also
proactively support and increase staff health, wellness, and long-term productivity.
Complementary TRCA Actions
Human Resources support the following TRCA activities:
Human Resources works with Corporate Management and Governance to ensure succession planning
for senior staff will address organizational needs
Human Resources works with all program areas to provide internal communications across the
organization
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Human Resources works with Financial Services staff within a framework of integrated management
planning that incorporates human capital planning throughout the business planning and resource
allocation cycle
Key Outcomes
Staff productivity is maintained through the provision of a safe, fair, respectful, and predictable work
environment and employment relationship
Compensation and advancement is internally and externally fair, equitable, and legislatively compliant
A robust recruitment and development process advances the career objectives of individual staff while
producing an overall staff complement qualified to assume upcoming management-level vacancies
TRCA adheres to and exceeds Ontario Health and Safety legislation, regulations, and internal policies
and procedures
Key Activities 2017-2020
Review of organizational compensation and pay equity
Update and expand Human Resources policies and procedures, including updated and expanded
health and safety policies, procedures, and wellness activities
Develop and build r staff development infrastructure, processes, and programming
Integrate Human Resources databases into TRCA’s Centralized Planning and Reporting business
intelligence framework
Outlook
In 2016, TRCA will undertake a review of the compensation program to ensure fair, competitive compensation
that is internally equitable, externally competitive, and legislatively compliant. The resulting expanded
understanding of TRCA existing roles, responsibilities, and skill sets will strongly inform TRCA’s ongoing
development of a comprehensive, systematic approach to human capital management and compensation.
TRCA’s ability to constructively respond to the data provided by this exercise – in particular the ability to design
and implement a constructive response to pending management retirements – will depend on the provision of
additional resources to expand the scope of Human Resources to include proactive and strategic approach to
human capital management.
92
Corporate Communications
Objectives:
Build support for TRCA’s mission, strategic priorities, and activities
Facilitate positive interactions and transactions with TRCA clients, customers, and collaborators
Generate conversation and engagement opportunities to broaden participation in TRCA initiatives
Program Features
Positioning
Corporate Communications provides communications advice, design, and implementation support to all TRCA
divisions and programs. Fulfilling the role of both subject matter experts and operational support, Corporate
Communications ensures that information flows in a timely, efficacious, and cost-effective manner between the
organization and its many constituencies. In mediating communications flow, Corporate Communications
directly maintains relationships with, and distributes content through, major media outlets, independent content
curators and distributors such as blogs and local media outlets, and TRCA controlled websites and social
media channels. This program area also works on behalf of TRCA to mitigate reputational risk while identifying
opportunities to increase organizational reach and outcomes.
Context
TRCA’s jurisdiction encompasses Canada’s largest urban centre and many rural areas, 18 lower, upper and
single tier municipal governments, and 4.5 million residents. The size and diversity of TRCA audiences will
increase into the foreseeable future.
Communications channel and platform range and diversity have drastically increased over the past 30 years.
The advent of the internet, mobile communications devices, social media platforms, and other interactive
platforms has splintered audiences across multiple channels. As the number of communications channels has
increased, so too has audience expectations of customized content and ability to contribute and/or respond to
content provided.
Over the past 60 years, TRCA program offerings have increased and diversified. All TRCA programs hold
minimum communications requirements to ensure appropriate community engagement. Programs launched
more recently, however, are likely to incorporate sophisticated communications strategies that incorporate
multiple channels. TRCA programs launched prior to the internet, and for which communications are important,
are also increasing in complexity; these programs require updated cohesive communications strategies that
engage new audiences while avoiding the alienation of historic audiences.
Stressors and Opportunities
The diversity and ubiquity of communications devices and platforms creates the opportunity for TRCA to
expand the scope and scale of its communications to desired audiences. Digital technologies generally reduce
distribution while concurrently increasing audience expectations of content quality, sophistication, and
specificity. Accordingly, TRCA holds the opportunity to reach more audiences more efficaciously but faces the
accompanying challenge of winning audience attention, developing high quality content, and staying abreast of
best practices on an increasing diverse array of platforms. The interactive nature of many communications
channels – including the democratisation of communication and the ability of participants therein to organize
and exert influence online –also creates the need for ongoing monitoring and engagement. To meet this
challenge, TRCA now supplements its communications management and content services with technology
support that contain costs and improve effectiveness.
Digital communications technologies provide TRCA with the opportunity to streamline client interfaces and
transactions. TRCA continues to pursue opportunities to reduce search effort and transaction costs for both
itself and its clients by integrating data collection and e-commerce applications into its communications
products. By applying a client-centred design approach in its products, TRCA seeks to improve service delivery
while building positive associations and introductions to TRCA and its programming.
93
Data collected from TRCA communications products, assessments, and external sources provide opportunities
to better understand strengths, shortcomings, and future opportunities for outreach initiatives. By using data to
assess program effectiveness and opportunity, Corporate Communications can provide increasingly tailored
advice on new and modified outreach communications strategies. To accelerate this capability, TRCA is
currently developing and implementing a customer relationship management (CRM) system to increase the
integration, efficiency, and effectiveness of data collection and analysis processes.
Funding
Funding for Corporate Communications is obtained primarily through general levy. Some capital projects
include municipal levy funding for communications support.
Direct Actions and Activities
Corporate Communications engages with TRCA staff to assess communications needs and opportunities from
the individual project to corporate scale. Programs are developed around key audiences, messages, and
media design; communication strategy implementation and success is evaluated and used in an iterative
fashion to inform next steps.
Stakeholder relations are managed through print and digital media design, production and distribution, brand
management, media relations, advertising and promotions, market research, and the implementation of digital
tools to facilitate e-commerce and client relationships.
Corporate Communications provides ongoing monitoring of significant communications channels to determine
stakeholders knowledge, perceptions and opinions; responses to such feedback is developed as required to
support TRCA objectives.
Complementary TRCA Actions and Activities
Corporate Communications support the following TRCA activities:
Corporate Communications provide and manage digital and print communications channels for
programs and projects across TRCA
Corporate Communications support Community Engagement programs in building community
understanding, support and dialogue
Key Outcomes
Key stakeholders support TRCA, its mission and its ongoing work and advocate for them through their
own networks
TRCA develops and maintains relationship with clients, customers and collaborators in support of its
key strategic objectives
Communication reach is expanded and managed in a cost-effective manner
Key Activities - 2017-2020
Apply mobile technologies to respond to the increasing opportunities and demand for mobile-friendly
communications and engagement.
Build data analytics tools and capacity to better inform communications strategies and tactics.
Strengthen collaborative relationships with key content creators and communication strategists to
leverage their communications resources.
Implement tools and policies that facilitate the dissemination of TRCA communications content through
social networks
Outlook
Communications technologies are expected to continue evolving at a rapid pace and to affect all aspects of
TRCA corporate communications including the communications habits and preferences of TRCA’s
stakeholders. Demand for services such as real-time knowledge transfer, customized media content, and
immersive media are expected to increase alongside other trends driven by technologies not yet invented.
TRCA will monitor these developments and adopt corresponding new approaches to ensure effective and
efficient corporate communications.
94
Information Infrastructure and Management
Objectives:
Ensure staff, partners and collaborators have access to data and open data, as appropriate, in a timely
manner
Provide cost effective technologies enhance, improve, and streamline TRCA business processes
Ensure information resources and technologies meet all applicable records management, privacy,
integrity, and reliability standards and best practice
Program Features
Positioning
Information Infrastructure and Management (IIM) evaluates, integrates and supports digital technologies for
internal and external clients. Increased integration and use of information infrastructure and data has re-
oriented this program from a business support function to a core organizational capacity. While internal needs
and capabilities are a key focus of IIM, services and technologies provided by this group support the needs of
diverse users including citizens, partners, and funders.
Context
Like many contemporary organizations, TRCA is continuing its transition from paper-based, ad-hoc workflows
to automated, transaction-based and integrated process enabled by enterprise software. In pursuing this
objective, TRCA now runs approximately 16 enterprise-scale platforms; enterprise solutions are supplemented
by licences to another ten application suites held at the user or group level.
The expense associated with per unit computer processing power and data storage continues to decrease. As
a result, software applications continue to grow in sophistication and ubiquity with an accompanying increasing
demand for data storage. TRCA currently houses 12 TB of data housed in 8 data server locations. This
infrastructure and TRCA’s associated technical support services enable and maintain productivity across more
than 20 primary TRCA work locations.
Physical and digital records function as corporate memory and are required for ongoing organizational
accountability and transparency. Records also house evidence of business activities and transactions and
underpin corporate governance and operational efficiency.
Stressors and Opportunities
The increased scope and scale of the IIM function requires corresponding increases in ongoing hardware and
software administration for individual staff (e.g. PCs, cell phones), the organization (e.g. servers, office phone
system), and integration with external users and providers (e.g. purchasing, network connectivity). There
pressures introduce an increased risk of technology-based service disruptions and lapses in productivity
resulting from inadequate and outdated staff technology tools. Such outcomes would introduce unnecessary
lags into TRCA’s innovation and service-delivery potential and capacity.
The transfer of activities and functions onto enterprise software platforms yields many opportunities for
increased coordination, collaboration, and productivity. The associated transfer of data and need for training,
however, represent significant cost and create high switching costs when migrating to another platform. If
TRCA is not be able to finance the update of, and/or transition from, existing enterprise-scale systems on an
as-needed basis there exists a significant risk of enterprise software and workflows becoming progressively
outdated and less integrated; in such scenarios significant losses in productivity and increased data
vulnerability would be anticipated.
Corporate records management administers the systematic administration of records and documented
information throughout its life cycle including creation/receipt, classification, use, filing, retention, storage, and
final disposition. Should records management be compromised, TRCA would be exposed to potential fines
under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA); public scrutiny would also
be considerable should TRCA be perceived to be hiding, withholding or destroying records in manners other
than those prescribed under TRCA policies, procedures or legislation.
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Funding
Funding for Information Infrastructure and Management is funded primarily through general levy.
Direct Activities and Actions
IIM manages the platforms supporting Geographic Information Systems (GIS), financial data systems,
environmental data systems, internal communications and business processes, customer relationship
management, and corporate records management.
Spatial data and analytic tools inform and support many TRCA programs. Activities include developing data
collection protocols and field collection tools for field staff, acquiring data from external partners, municipalities
and private vendors, performing spatial analysis and reports, and producing cartography and map products.
Custom relational databases are created and supported to house, manage, and report on TRCA’s
environmental data. Activities include performing business requirements analysis, building data models,
developing GUI (graphical user interfaces) and programming applications.
The procurement of all TRCA hardware and software is managed through Information Infrastructure and
Management. Services and logistical supports include upkeep of all IT infrastructure including servers,
switches, PC’s/laptops, and peripheral equipment, the purchase and management of stationary and mobile
communications devices, and IT disaster recovery planning including ensuring sufficiently back-ups, redundant
hardware, and fail-over services.
All TRCA employees are responsible and accountable for making and keeping adequate, accurate, authentic
and reliable records of their work-related activities. TRCA has approximately 83,700 active central files;
records are added to the central filing system on an ongoing basis as they are identified through the records
management program.
Complementary TRCA Actions and Activities
Information Infrastructure and Management provides integrated service delivery to all TRCA programs
and staff
Information Infrastructure and Management contributes to the administration of corporate
communications applications and systems including web applications and enterprise CRM
Key Outcomes
Up-time of all TRCA networks and systems is maximized
Access to critical business applications and systems is secure and reliable
Data connectivity enables all TRCA sites, including remote offices, park, and educational facilities
access to centralized business applications.
Data management processes and policies increase data accessibility to staff, clients and partners
Relational database products manage TRCA data efficiently and effectively
Records are managed in a manner that meets business needs, legislative requirements, and
stakeholder expectations
Key Activities – 2017-2020
Install communications conduit and fibre optic cables to all office, park and educational facilities
Extend the TRCA VOIP communications system to all facilities
Improve the PC/Laptop replacement schedule from seven years to three years
Increase redundancies into TRCA data centre to maintain 99.99% network up-time
Complete metadata for all TRCA data holdings to better manage and share TRCA data holdings
Update TRCA’s Records Management Policy, Disaster Recovery Policy and Retention Schedule
Improve Records Series Classification and file structure in the electronic document and records
management databases
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Outlook
The value of Information Infrastructure and Management as a key enabler for all other TRCA Service Areas will
continue to grow as technology, business processes, and client expectations evolve in concert. To ensure
data and workflow coordination and consolidation, Information Infrastructure and Management will become
increasingly integrated into program and project planning throughout the organization. Improvements in
information technology performance and capability can also be expected to introduce operational
improvements in support of TRCA’s service to its partners and the community.
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