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HomeMy WebLinkAboutFinance and Business Development Board 2003tk THE TORONTO AND REGION CONSERVATION AUTHORITY MEETING OF THE FINANCE AND BUSINESS DEVELOPMENT BOARD #1/03 March 7, 2003 The Finance and Business Development Board Meeting #1/03, was held in the Humber Room, Head Office, on Friday, March 7, 2003. The Chair Ron Moeser, called the meeting to order at 9:07 a.m. PRESENT David Barrow Vice Chair Rob Ford * Member Ron Moeser Chair Dick O'Brien Chair, Authority Bill O'Donnell Member Maja Prentice Member REGRETS Bas Balkissoon RES. #C1 /03 - MINUTES Moved by: Seconded by: David Barrow Bill O'Donnell THAT the Minutes of Meeting #6/02, held on November 1, 2002, be approved. SECTION 1 - ITEMS FOR AUTHORITY ACTION Member CARRIED RES. #C2 /03 - ANNUAL REPORT ON FREEDOM OF INFORMATION REQUESTS Summary of requests under the Municipal Freedom of Information and Protection of Privacy Act Moved by: Seconded by: Maja Prentice Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the report dated Feb. 28, 2003, on requests under the Municipal Freedom of Information and Protection of Privacy Act be received. CARRIED 1 RATIONALE Staff reports annually on requests received under the Municipal Freedom of Information and Protection of Privacy Act to the Information and Privacy Commission /Ontario on behalf of the Authority. In 2002, only 2 requests were received. Both requests dealt with requests for general information. One request was fully satisfied, all information being supplied. The second request has been carried forward into 2003 at the request of the applicant. To date, in 2003, 2 requests have been received. Report prepared by: Jim Dillane, extension 6292 For Information contact: Jim Di!lane, extension 6292 Date: February 28, 2003 SECTION IV - RES. #C3/03 - Moved by: Seconded by: ITEMS FOR THE INFORMATION OF ANOTHER BOARD INFORMATION SYSTEMS STRATEGY Presentation of the Authority's Information Systems Strategy David Barrow Bill O'Donnell IT IS RECOMMENDED THAT the report and presentation on the Authority's Information Systems Strategy dated Feb 28, 2003, be received. CARRIED RATIONALE In 2002, following a call for proposals, the Authority approved a contract with The Consulting Practice Inc. /DeVries Technical Services Inc. to review all of the Authority's existing information systems technology, evaluate the needs of the organization and prepare a detailed strategy with recommendations for the future implementation of information systems technology at TRCA. This work was carried out over a three month period and involved extensive consultation with all TRCA business unit staff. The project was guided by a Steering Committee with representation from key business unit staff involved in information technology issues. Staff is very pleased with the results of the consultant's work. A comprehensive business needs analysis was completed from which strategic solutions have been derived. For the first time, the Authority has an Information Systems Strategy to guide its future IT investments. 2 One of the recommendations in the Strategy was the creation of a management position and a centralized group as a focus for information systems and technology implementation. Management Committee has acted on this need by reorganizing related IT functions into a single Information Systems and Technology Section within the Finance and Business Development Division. Mr. Chris Gerstenkorn, previously Coordinator of the Geographic Information Systems (GIS) section has been appointed as Manager, Information Systems and Technology. Within this new section are the GIS function, the existing information technology function and the records management/office services group. At the meeting on March 7th, Mr. Gerstenkorn will present the key findings of the Information Systems Strategy. A summary of the findings and recommendations is attached. DETAILS OF WORK TO BE DONE A detailed workplan for implementation of the Information Systems Strategy is being prepared. Funding is included in the 2003 budget to begin the process of implementation. Determination of spending priorities is a key aspect of this process. Staff are exploring opportunities to work with the Information Technology departments of our funding partners to take advantage possible economies of scale and solution sharing. Report prepared by: Jim Dillane, extension 6292 For Information contact: Jim Dillane, extension 6292 Date: February 28, 2003 Attachments: 1 3 Attachment 1 DeVries Technical Services Inc. & The Consulting Practice Inc. Toronto and Region Conservation Authority IT Strategy Review January 8, 2003 4 Deliverables Overall IT Strategy `Brief" • Can be used as direction by IT Staff • Can be viewed by all staff IT Strategy Detail Document • Technology History • Recommendations and Implications • Implementation Plan Governance Recommendations IT Strategy Objectives • Fast, reliable access to information for TRCA service areas and products • Technology infrastructure that will support future needs and business growth • Optimal utilization of existing and future technology • Plan for implementation of recommendations TRCA Needs Key issues addressed in the IT Strategy include: • Business Needs and Processes • Communications /Network • Computing • Applications/Tools /Languages • Data • Operating Systems • Database • Project Methodology • Capital Expenditure /Project Approval Process Business Needs and Processes • Current Requirements detailed in "Needs Assessment Document" • Key Needs identified, listed in terms of priority: • Immediate (within 6 months): Radical improvement in Network Performance Focal point for IT management • Mid -term (6 months to 2 years): Creating a Greater Web Presence Remote Site Connectivity Document Management Centralized Storage of Information Database Management Desktop Software compatibility with internal and external entities • Long -term (2 years +): Information Technology Funding Model Project Management Methodology • Additional Needs Network Performance • Issue: • Access from workstations to data is unacceptable with frequent delays encountered Web access Email access Retrieval of TRCA data from servers • Recommendation: • Upgrade networking infrastructure from 10 Mb Shared to 10/100/1000 Mb Switched Network • Issue and RFP to determine potential vendors and obtain costing estimates • Benefits: • Immediate performance improvement for all users • Improved troubleshooting and management capabilities for the network • Ability for the TRCA staff to share larger amounts of information efficiently and in a timely manner (e.g. image files, video files, databases) • TRCA will be positioned to take greater advantage of next- generation workstations (e.g. 1 Gb workstation) • IP telephony can be deployed on this type of network if needed in the future Focal Point for IT Management • Issue: • Difficulty in ensuring an overall organizational view when investing in IT infrastructure • This has resulted in the following: Departments invest in IT to meet specific needs Lack of IT standards for the organization Difficulty in assigning accountability for IT decisions • Recommendation: • Create a new role responsible for managing the overall IT needs at the TRCA • Assign accountability for IT management to this individual • Channel all IT requests through this individual • Benefits: • IT will be better aligned to TRCA strategy objectives • Focused view of overall IT needs • Longer term perspective on investing in IT infrastructure /tools for end users • IT investment will be based on overall organizational needs 6 Greater Web Presence • Issue: • Difficult and costly to get information onto TRCA website due to proprietary technology • Limited level of information sharing through the TRCA website • Limited number of applications on the website (e.g. e- commerce, data input, access to TRCA databases) • No central view of desired content and functionality of the website • Recommendation: • Immediate: Transition to existing standard based tools for development (Lotus Notes with Domino server software which is currently owned by the TRCA) Launch initiative to investigate TRCA's future web application needs, current web hosting relationship and reliance on the City of Toronto • Short-term: Outsource the Lotus Notes / Domino web hosting environment Outsource the development of web -based applications • Long -term: Investigate whether to outsource or bring web development/hosting in -house • Benefits: • Reduced costs for development and hosting of the website due to Lotus Notes / Domino • TRCA's requirements for the web will be documented and understood • Overall direction for the corporate website will be based on a solid understanding of business needs and costs Remote Site Connectivity • Issue: • Internet access is available via the City of Toronto for Head Office, Boyd and Eastville staff only • Tele- workers and staff at remote locations can only access Lotus Notes applications using dial -up. This is slow and inefficient. • Recommendation: • Initiate a cost - benefit study to determine the viability of consolidating head office and remote site access. The study should consider the following: Connection speeds Virtual Private Network (VPN) connectivity for remote sites Various technologies available for connection • Public access should continue to be limited to website access only and enhanced as required based on the results of the website review initiative • Benefits: • Information sharing between TRCA staff will be radically improved • Approach for adding new remote sites /users will be straightforward • All applications will be available to all TRCA staff • Public access will be controlled through the website and based on an overall strategy for information sharing at the TRCA 7 Document Management • Issue: • There is no electronic document management system in place at the TRCA • There are a large number of records within the organization that need to be accessed by staff in a timely and effective manner • Recommendation: • Release the RFP document for the Electronic Document Management System to the pre - selected vendors • Ensure that vendor responses and the selected vendor understand and can work effectively with the direction set forth by the IT strategy • Benefits: • All TRCA staff will have quick and efficient access to the document management system and will be able to initiate a request for document retrieval • The TRCA can implement an initiative to enable public access to the data that is managed (I.e. potential new revenue stream for the TRCA). Centralized Storage 1 • Issues: • Approximately 500 Gigabytes of storage is utilized across the TRCA, a large amount of which is stored randomly • Data access is limited due to server /network performance and data space capacity issues • Data is currently reasonably reliable (acceptable) • Not all data is centrally backed up (automated for servers, manual for workstations) • No documented Disaster /Recovery plan for data • No security on workstation data • Recommendation: • Launch initiative to review data and develop architecture to enable centralized storage • Issue RFQ /RFP for anticipated data needs (migration to central storage) and reliability requirements • Implement processes to ensure that all necessary corporate data is stored and backed up centrally (i.e. data policy, staff awareness) • Produce and implement a Disaster /Recovery plan • Benefits: • Data will become centrally managed resulting in more information being shared throughout the organization • Important data will be protected due to back up and recovery procedures being implemented • Ability to understand and manage the network/data storage based on a central view of data 8 Database Management • Issue: • Numerous Databases at TRCA • Database software is closely linked with application • No central view /management of data in databases • - Lack of knowledge management • Recommendation: • Initiate a project to analyze anticipated database requirements Goal is to standardize on a central database architecture • Migrate to new database format as required • Benefits: • Information can be mined and accessed in a straightforward and efficient fashion • Queries / consolidation /reporting /analysis of information can be done more efficiently Desktop Software • Issue: • Strong competing desires for standard desktop software (Microsoft (currently not licensed for use at TRCA) vs. Corel (licensed for next 1.5 years at TRCA) • Different versions of software is used across the organization • No policy for desktop software utilization • Lack of training • Recommendation: • Where appropriate, update software to common release versions • Ensure that Corel Suite of software is loaded on all workstations • Encourage staff to utilize Corel Suite products if they do not interface with Microsoft Office users • Perform individual cost benefit analysis for any other users requiring Microsoft Office • , Develop policy for version control and desktop software use • Initiate a training review based on end user requirements (e.g. word processing user vs. graphics /GIS user) • Benefits: • Desktop support will be more responsive and efficient • Current software investment will be maximized • Staff will be able to interface with Microsoft Office users more easily • Future software requirements can be implemented according to policy IT Funding Model • Issue: • IT Projects are partially funded by IT budget, and also by separate department/project budgets • No Project approval processes was identified • Under - funded departments are poorly equipped (e.g. Kortright, Black Creek) 9 • Recommendation: • Implement a funding model based on industry benchmarks which addresses: Preventative Maintenance,Training, Resourcing, Product Service Purchases, Hardware, Software, Supplies and Upgrades, Disaster /Recovery • Implement Project Approval Process for IT • Track spending on IT throughout the TRCA to assess current spending vs. baseline for similarly sized organizations • Benefits: • Projects can be initiated that can properly address the TRCA's IT needs • IT will be funded at an appropriate level to move from a reactive mode of operation to a proactive mode Project Methodology • Issue: • No Project Management Methodology was identified • Projects are delivered, but there is limited information available to track the progress and how they were delivered • Recommendation: • Implement a straightforward Project Management Methodology which addresses • Implement project management training based on role • Implement a project management office in support of staff /managers • Deploy project management tools to support the methodology put in place • Benefits: • Project tracking will be available to enable status reporting and gauge success • Projects can be prioritized based on needs before being initiated Computing Current Environment • Warranty /Repair /Service issues Workstations • No workstation standard: • Desktop processing ranges from Pentium I to Pentium IV • Operating Systems ranging Windows 3.1 to Windows XP • Support and maintenance is cumbersome Printers: • Variety of printers ranging from 8 ppm to 20 ppm • Colour inkjet printers (no standard) • One plotter • Configuration /Functionality issues Recommended Environment • Implement staged 3 year life cycle on existing equipment Workstations: • Implement standard configuration • Support and maintenance will be streamlined • Implement Desktop Management Software Printers • Implement printer standard • Reconfigure existing print servers • Implement configuration standards 10 Current Environment Servers- • Head Office: • 4 - Netware 5.x Servers • 2 - NT 4.0 Servers (Notes) • 1 - Unixware Servers (Accounting) • 1 - Windows 2000 Server (Payroll) • Boyd: • 1 - Netware 5.x Server • Eastville: • 1 - Netware 5.x Server • Kortright: • Peer -to -Peer network • Pentium 66 processor running Windows 98 Recommended Environment Serve/s- • Implement Standard Hardware configuration • Implement Netware 6.0 for Main File and Print Servers • Implement Windows 2000 for Lotus Notes Application Servers • Issue RFQ /RFP for storage consolidation and servers (engineering of performance requirements is critical for architectural changes) Applications/Tools /Language Current Environment • No Centrally Managed anti -Virus Software • No Software /Hardware Inventory Management Tools • No version control • No change management • Lack of Training with Software • Web hosting software is proprietary Recommended Environment • Implement centrally managed Virus detect software • Implement Software /Hardware Inventory Management system • Implement version control system • Implement Change Management process • Implement Training based on Job Function • Implement standard web development tool (Lotus Notes /Domino) for faster web development • Upgrade Accounting system application software 11 Operating Systems Current Environment Workstations • Operating Systems ranging Windows 3.1 to Windows XP • Support and maintenance issues Servers: • Head Office: • 4 - Netware 5.x Servers • 2 - NT 4.0 Servers (Notes) • 1 - Unixware Servers (Accounting) • 1 - Windows 2000 Server (Payroll) • Boyd: • 1 - Netware 5.x Server • Eastville: • 1 - Netware 5.x Server • Kortright: • Peer -to -Peer network • Pentium 66 processor running Windows 98 Recommended Environment Workstations: Staged implementation of Windows XP Professional Servers: • Implement Netware 6.0 for Main File and Print Servers • Implement Windows 2000 for Lotus Notes Application Servers, and Payroll Server • Retain Unixware until Accounting System is replaced Security • Issue: • No Security policy in place at TRCA • Statement of responsibility document needs to be reviewed and adopted by all staff • Internet access is currently via City of Toronto, which implies that TRCA is assuming that the city is providing adequate protection. • E -mail security is not up to date • Virus Scanning software is not centralized • Physical security with regards to access of workstations and servers needs to be verified • Recommendation: • Initiate a project to create a security policy at the TRCA, including the creation of a Statement of Responsibility document • Ensure that TRCA employees are familiar with security policy, and that they sign the Statement of Responsibility document • Verify security of City of Toronto internet access • Verify security of Email • Select and implement a centrally managed virus detection solution • Ensure physical security is sufficient where needed • Benefits: • TRCA staff are guided by sound principles relating to the threat of security breaches • All Email and Web access is secure and free from virus attacks • User ID and password standards are implemented, resulting in reduced security threat. • Workstations and servers are physically secure 12 Implementation 4. °-" 1 Y; ^-:.••'-. -- CIMEIKEEMIZMICA f.ULE ENEILIEUICIMITA •1 2 22 23 2 25 28 30 31 • • :• • 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 3 35 Network Performance RFP Process Implement network changes Focal Pont for IT Management Create role Hire individual , Web Presence Transition to Notes / Domno Review existing relationship Review TRCA web needs Outsource web hosting Outsource web development Outsource / In house web support Implement recommendations Remote Site Connectivity Determne optimal connectivity Implement recommendations Document Management RFP Process for EDMS tmplement EDMS System Centralized Storage Review data and develop architecture Issue RFP for data storage needs Implement centralized storage Database Management Determine database requirements trrplement database design DasIdap SatnaeiCarpdirg t 7dete sdtvare to anent releases -' I 37 Marston c ritd pdioy 38 3 year staged life cyde for dasfmops 39 Issue IFPfQSeners 40 Inderrert serer recanre t adorn 41 42 ff Rtndlrg tvtxlel 43 TradcFT sperdra (al ecendtues) 44 Eiarldrrel®d firdrg nodal 45 Ryed apprael p xessfor R 46 47 Prciect fvtlhoddcgy 48 lb elap rrettEddcgyfaIRON 49 Train staff 50 Inplerrert RvO 51 Q;io7 toils ad pro03S9e6 s 53 Sbarity 5 1 dilute warily p Iky p9ect 55 Train staff SB Wrify senility d City irterrletaxess 57 Verify warily degret 58 Inplentrt v{rts detedtim sdutian 59 BEM ph7siral scarily isopdmm — _ 13 Governance • Share the IT Strategy with key individuals within the organization to gain support and commitment to overall objectives • Identify key personnel for implementing IT Strategy Recommendations • Set up Steering Committee to oversee progress of objectives and approve funding requirements • Develop a detailed project plan and prepare cost estimate for recommendations • Manage projects and monitor progress and track success • Review project for cost, quality and timeliness and repeat for all projects /recommendations • Implementation of the recommendations should be overseen by a dedicated resource • Project status should be presented and reviewed on a regular basis • Staffing requirements should be reviewed based on individual projects to determine if internal and /or external resources should be used 14 RES. #C4/03 - TERMS OF REFERENCE AND 2003 AGENDA TOPICS Finance and Business Development Advisory Board. Reviewing the Terms of Reference of the Board and topics for discussion in 2003. Moved by: Seconded by: Maja Prentice David Barrow IT IS RECOMMENDED THAT the report dated February 28, 2003, on the review of terms of reference of the Finance and Business Development Advisory Board and agenda topics for 2003 be received. CARRIED RATIONALE Terms of Reference It has been the practice of each of the Advisory Boards from time to time to review their Terms of Reference. The Terms of Reference were approved by Authority Resolution #A287/96 and #A233/97, November 28, 1997: To initiate, study, report on and recommend a comprehensive program of financial, personnel and administrative management for the Authority, and, without restricting the foregoing, the specific terms of reference shall include: • budget policy, guidelines and annual recommendations • purchasing policy • audit and legal • business development • marketing and fundraising. The Members may wish to consider any revisions to these terms of reference and make the necessaryrecommendation to the Authority. Agenda Topics 2003 The following items will be dealt with at the meeting scheduled for April 4, 2003: • 2003 Budget, Operating and Capital • 2002 Audited Financial Statements • 2002 Financial Progress Report A meeting is to be scheduled for May 2, 2003, to consider the Living City Strategy and TRCA Business Plan which will be presented at the May 16th Authority Meeting. The following agenda items will be considered at the remaining meetings: • 2004 Preliminary Estimates • 2003 Financial Progress Reports • Accounts Receivable • Risk Management, Status of Insurance Coverages • Fleet Management • Review of TRCA Purchasing Policy • Banking Services • Audit Services 15 At the March 7th meeting, the Members are asked to advise of any additional topics on which they may wish staff to report in 2003. Report prepared by: Jim Dillane, 416- 667 -6292 For Information contact: Jim Dillane, 416- 667 -6292 Date: February 28, 2003 RES. #C5/03 - ACCOUNTS RECEIVABLE STATUS REPORT March 2, 2003. Staff report on accounts receivable. Moved by: Seconded by: Maja Prentice Bill O'Donnell IT IS RECOMMENDED THAT the report on accounts receivable of the Authority, as of March 2, 2003, be received. CARRIED BACKGROUND At Meeting #3/91 the Board requested that for each of its meetings staff reports on the status of the Authority's receivables. ANALYSIS The schedule below summarizes the status of receivables, including aging and classification. The schedule excludes $2,979. in accumulated interest arrears on invoices outstanding for more than 30 days. ACCOUNTS RECEIVABLE AGING, BY CATEGORY Excluding Municipal Levy and MNR Grant - As at October 20, 2002 16 CURRENT 31 TO 60 DAYS 61 TO 90 DAYS 90 PLUS DAYS TOTAL % SCHOOLS AND SCHOOL BOARDS 83,233 21,054 2,417 1,406 108,110 15.2% GOVERNME NT 39,526 150,030 155,403 132,214 477,173 67.3% CORPORATE , INDIVIDUAL AN D COMMUNITY GROUPS 8,379 99,917 7,693 7,693 124,524 17.5% TOTAL 131,138 271,001 166,355 141,313 709,807 100.0% % OF TOTAL 18.5% 38.2% 23.4% 19.9% 100.0% 16 Items in excess of $1,000, included in the 90- plus -days column, are listed below. These amounts are deemed collectible. Total receivables of $709,807 are within normal levels for this time of year. Most of the balance is comprised of government amounts, which tend to be larger closer to the federal and provincial fiscal year ends. Receivable balances, as reported on each of the previous reports to the Board, after 1998, are presented below: DATE Total $ 90 -Plus $ March 2, 2003 709,807 141,313 October 20, 2002 774,831 46,237 August 25, 2002 326,529 109,560 May 26, 2002 658,514 201,158 January 31, 2002 585,736 64,259 December 30, 2001 1,078,071 38,666 October 23, 2001 350,385 106,343 August 27/01 371,985 17,153 May 25/01 1,132,443 44,810 March 26/01 621,560 167,094 December 30/00 1,014,021 67,981 September 06/00 596,536 47,728 March 19/00 869,266 100,758 February 15/00 1,007,850 42,952 December 30/99 694,198 81,500 October 26/99 531,118 89,630 August 29/99 565,611 97,950 May 23/99 392,070 21,841 March 29/99 464,780 61,536 February 24/99 342,696 55,726 17 The list below itemizes accounts greater than $1,000 included in the 90 day plus category. CLIENT NAME AMOUNT $ ARREARS INTEREST $ AGE (DAYS) NOTES C Burns 1,263.88 57.73 94 Balance owing for a wedding on Nov 22, 2002. A payment of $11,218.50 was made prior to this date. Ontario Power Generation 55,000.00 n \a 131 This amount represents a grant from OPG towards a biodiversity program at Frenchman's Bay and the Duffins Creek. OPG has advised that a cheque is being processed. Radiation Safety Institute 3810.47 224.29 147 Balance owing from a function held Sept. 30 to Oct. 2, 2002 at BCPV. This company has booked several times with TRCA and has always paid. Town of Markham 77,214.46 n \a 147 This amount is the balance owing from a contract of $382,733, with the Town of Markham for the Bridal Trail Pond retrofit project. Town staff are of the opinion part of our invoice exceeds the original contract amount and have refused to pay. TRCA staff has, on several occasions, explained that the invoice is within the limits specified in the agreement and should be paid. TOTALS 137,288.81 282.02 Report prepared by: Rocco Sgambelluri, extension 5232 For information contact: Rocco Sgambelluri, extension 5232 Date: March 5, 2003 18 TERMINATION ON MOTION, the meeting terminated at 10:32 a.m., on Friday, March 7, 2003. Ron Moeser Chair /ks J. Craig Mather Secretary- Treasurer c. THE TORONTO AND REGION CONSERVATION AUTHORITY MEETING OF THE FINANCE AND BUSINESS DEVELOPMENT BOARD #2/03 April 4, 2003 Due to expected inclement weather conditions, Meeting #2/03, scheduled to be held on April 4, 2003 was cancelled. The items on the Agenda will be taken straight to Authority Meeting #3/03, to be held on April 25, 2003. 20A c. THE TORONTO AND REGION CONSERVATION AUTHORITY MEETING OF THE FINANCE AND BUSINESS DEVELOPMENT BOARD #3/03 May 16, 2003 The Finance and Business Development Board Meeting #3/03, was held in the South Theatre, Black Creek Pioneer Village, on Friday, May 16, 2003. The Chair Dick O'Brien, called the meeting to order at 9:29 a.m. PRESENT Bas Balkissoon Member Rob Ford Member Dick O'Brien Chair, Authority Bill O'Donnell Member REGRETS David Barrow Vice Chair Ron Moeser Chair Maja Prentice Member RES. #C6 /03 - MINUTES Moved by: Seconded by: Rob Ford Bas Balkissoon THAT the Minutes of Meeting #2/03, held on March 7, 2003, be approved. SECTION I - ITEMS FOR AUTHORITY ACTION COMMITTEE OF THE WHOLE RES. #C7 /03 Moved by: Seconded by: Bas Balkissoon Rob Ford CARRIED THAT the Committee move Into closed session to discuss Item 7.1 - Salary and Wage Adjustments. CARRIED 206 ARISE AND REPORT RES. #C8 /03 Moved by: Seconded by: Bill O'Donnell Bas Balkissoon THAT the Committee arise and report from closed session. CARRIED RES. #C9 /03 - SALARY AND WAGE ADJUSTMENTS Director's and the Chief Administrative Officer /Secretary- Treasurer. To resolve some pay equity and salary compensation issues. Moved by: Seconded by: Bill O'Donnell Bas Balkissoon THE BOARD RECOMMENDS TO THE AUTHORITY THAT Range 14 and 15 of the Salary/Wage Schedule be adjusted so that the salary ranges for the Director and Chief Administrative Officer / Secretary- Treasurer positions of the Toronto and Region Conservation Authority be amended respectively as follows: Range 14 $92,000 $102,000 $112,000 Range 15 $110,000 $119,000 $128,000. RECORDED VOTE Bas Balkissoon Yea Rob Ford Nay Dick O'Brien Yea Bill O'Donnell Yea THE MOTION IS CARRIED BACKGROUND Through the benchmarking process of the Toronto and Region Conservation Authority's (TRCA) salaries with comparable groups in the public sector including municipal, provincial and NGO organizations, it was found that TRCA salaries were uncompetitive at the executive levels. TRCA Director's current salary ranges are $79,524- 103,222, while the salaries of comparative Director's are in the $100K to $145K. In addition, the Chief Administrative Salary (CAO) salary range of $100,599 - 118,706 is equally low in comparison to the $125 -155K for other organizations. 11 In addition, among TRCA Directors there are significant equity issues as positions of equal or greater accountability are paid less. As a result, the recommendation is that all Director's be classified as Range 14. There is also a pay "compression" problem for Director's whose direct reports are often receiving salary dollars very close to their own, with much less responsibility. This is an inherent incentive for Manager's not to aspire to more responsibility and put TRCA at a disadvantage in hiring external resources for Director positions. As a result of these findings, the recommendation is to increase CAO and Director salaries as follows: Current Salary Range First Level Mid Level Job Rate 13 $79,524 86,682 93,840 14 $87,477 $95,350 $103,222 15 $100,599 109,652' $118,706 Proposed Salary Range First Level Mid Level Job Rate 14 $92,000 102,000 112,000 15 $110,000 119,000 128,000 Salary Range 13 would remain unchanged, but the Director position(s) currently in this range will be upgraded to Range 14. FINANCIAL DETAILS Budget impacts of this change will amount to $6,000 in 2003 and $34,000 in 2004. Report prepared by: Catherine MacEwen, extension 5219 For Information contact: Catherine MacEwen, extension 5219 Date: April 28, 2003 TERMINATION ON MOTION, the meeting terminated at 9:36 a.m., on Friday, May 16, 2003. Dick O'Brien Chair /ks J. Craig Mather Secretary- Treasurer 22 c. THE TORONTO AND REGION CONSERVATION AUTHORITY MEETING OF THE BUSINESS EXCELLENCE ADVISORY BOARD #5/03 September 5, 2003 The Business Excellence Advisory Board Meeting #5/03, was held in the Humber Room, Head Office, on Friday, September 5, 2003. The Chair David Barrow, called the meeting to order at 9:17 a.m. PRESENT David Barrow Vice Chair Rob Ford Member Dick O'Brien Chair, Authority Bill O'Donnell Member Maja Prentice Member REGRETS Bas Balkissoon Member Ron Moeser Chair RES. #C10 /03 - MINUTES Moved by: Dick O'Brien Seconded by: Rob Ford THAT the Minutes of Finance and Business Development Advisory Board Meeting #4/03, held on May 16, 2003, be approved. CARRIED SECTION I - ITEMS FOR AUTHORITY ACTION RES. #C11 /03 - REVIEW OF TERMS OF REFERENCE As a result of the Authority's approval of the Strategic Plan and the Business plan process, the terms of reference of the Business Excellence Advisory Board should be reviewed. Moved by: Seconded by: Dick O'Brien Rob Ford 23 THE BOARD RECOMMENDS TO THE AUTHORITY THAT the amended terms of reference of the Business Excellence Advisory Board be approved as described in this report dated August 27, 2003. CARRIED BACKGROUND The terms of reference of the former Finance and Business Development Advisory Board are as follows: To initiate, study, report on, and recommend a comprehensive program of financial, personnel and administrative management for the Authority, and, without restricting the foregoing, the specific terms of reference shall include: • budget policy, guidelines and annual recommendations • banking and insurance policy • purchasing policy • audit and legal • business development • marketing and fundraising RATIONALE Given the shift in emphasis as described in the Strategic Plan, the following changes and enhancements to the work of the Advisory Board are suggested: To initiate, study, report on, and recommend a comprehensive program of organizational development and corporate policies relating to essential services, land management of Authority lands and facilities and administrative management for the Authority, the outcomes of which will enable realization of The Living City. Without restricting the foregoing, the specific Terms of Reference shall include: • Strategic and Business plans; • Budget, guidelines and annual budget recommendations; • Liaison with The Conservation Foundation of Greater Toronto and its fundraising initiatives; • Banking, Audit and Legal services; • Risk management; • Business development and revenue generation; • Governance and decision - making; 24 • Marketing, communications and fundraising; • Financial procedures; • Leases and other Implementation tools for recreational and public use opportunities on Authority lands; • Strategic partnerships and collaboration agreements; • TRCA policy documents relating to, but not limited to: • Human Resources • Information Systems Technology and Management • Banking and Audit • Risk Management • Purchasing & Disposal of Equipment and Services • Environmental Management SystemsTargets • Marketing /communications. Members are asked to give consideration to the foregoing for discussion at their Meeting on September 5, 2003. Report prepared by: Jim Dillane, extension 6292 For Information contact: Jim Dillane, extension 6292 Date: August 27, 2003 RES. #C12/03 - SMOG ALERT RESPONSE POLICY Adoption of a formal Toronto and Region Conservation Authority (TRCA) response plan on GTA Smog Alert Days. Moved by: Seconded by: Rob Ford Maja Prentice THE BOARD RECOMMENDS TO THE AUTHORITY THAT the attached Smog Alert Policy be approved. CARRIED BACKGROUND Since the inception of the City of Toronto's Smog Alert Initiative, in 2000, TRCA has participated in modifying its work /operations on smog alert days with the goal of reducing inputs of smog causing gases into the atmosphere. In 1998, the Authority approved the following approach to smog days. 25 "On days on which a smog alert has been called, the EMS Committee will notify ALL work locations to refrain from the following activities for the DURATION OF THE SMOG ALERT: • NON - ESSENTIAL GRASS CUTTING /TRIMMING; • NON - ESSENTIAL USE OF TWO STROKE MOTORS; • USE OF OIL -BASED PAINTS, SOLVENTS, CLEANERS AND OTHER PRODUCTS WHICH RELEASE VOLATILE ORGANIC COMPOUNDS; • Also, supervisors will encourage staff to car pool to and from work (where possible) and avoid unnecessary use of automobiles at work; • Also, where possible lights fans and other electrical appliances should be turned off." In January 2003, TRCA's Environmental Management System began its implementation phase. One of the targets adopted for 2003 was to formalize the TRCA Smog Alert Policies and Procedures. RATIONALE Since TRCA's environmental management system is modeled on the Internationally recognized ISO 14000 series of EMS standards, properly formalized policies are required for each initiative. Our Smog Alert Plan is no exception. The draft smog alert policy attached was drafted with the full cooperation of those TRCA staff most knowledgeable on, and most impacted by, the application of the policy. The attached policy is also, essentially a formalized version of the actions approved by the Authority in 1998, with a few minor modifications /improvements in both the manner in which staff are alerted about smog days and in the operational changes to be employed on those days. Major changes from 1998 are: 1. A hierarchy of staff responsible for emailing notification of smog alert days is now in place to ensure smog alerts are communicated if the EMS Coordinator is on vacation; 2. Managers and supervisors are now required to monitor their radios during smog season, and /or visit the MOE air quality web site to keep informed of smog events in order to ensure that we take the proper action, even on weekends and in cases where we may be late in sending out notification to the various work locations; 3. Grass cutting is not to be done unless the grass is greater than 6 inches high and then only if necessary; and 4. Staff will now refrain from fueling up vehicles, unless absolutely necessary. In addition, the new policy contains details pertaining to the EMS performance auditing component of this initiative. The TRCA's EMS is committed to monitoring compliance with this policy and reporting on our organizational environmental performance. Report prepared by: Brian Dundas, extension 5262 For Information contact: Brian Dundas, extension 5262 Date: July 03, 2003 Attachments: 1 26 Attachment 1 The Toronto and Region Conservation Authority POLICY AND OPERATIONAL PROCEDURES FOR RESPONDING TO PROVINCIAL SMOG ALERTS /ADVISORIES Environmental Management System July 17, 2003 27 POLICY FOR SMOG ALERTS PURPOSE The purpose of the corporate smog alert response policy (and associated operating procedures) is to both outline TRCA's commitment to alternative operations during smog alerts and define the details of the said alternative operations (both mandatory and discretionary). SCOPE This policy governs the following activities on provincially designated smog alert days: • Use of two stroke engines; • Vehicle Use and equipment use; • Lawn Cutting; • Painting; • Consumption of Electricity. PHILOSOPHY The TRCA's Smog Alert Response Policy and the associated operational procedures are intended to further TRCA's commitment to the concepts of sustainability inherent in its Living City Vision and it's Corporate Environmental Policy. TRCA recognizes that, although the EMS commits TRCA to ongoing efforts in a variety of areas which will reduce the detrimental effects of our operations on air quality, provincially designated smog alert days are special circumstances requiring specific and more aggressive actions to help reduce impacts to the environment and human health. The Policy supports and encourages employee participation in broader organizational sustainability initiatives which go beyond the "operational" performance of the agency (such as car pooling, reducing energy consumption at home, working from home (if approved by management) etc.) OPERATIONAL PROCEDURES TRCA Smog Alert operational procedure governing: • Use of two stroke engines; • Vehicle Use and equipment use; • Lawn maintenance; • Painting; • Consumption of Electricity. See Appendix A for details of Operational.Procedures ADMINISTRATION PROCEDURES This document also contains administrative procedures to be followed. These procedures detail are requirements and methods for: • Notification; • Auditing. See Appendix B for details for Administrative Procedures 28 Appendix A: Operational Procedures USE OF TWO STROKE ENGINES • All equipment powered by two- stroke engine will be unavailable for use on Smog Alert Days, unless approved by the Director, Watershed Management or designate. VEHICLE AND EQUIPMENT USE • Where possible, employees will try to reduce vehicle use, by rescheduling meetings, conferencing by telephone, car pooling or taking transit; • Employees will not fuel up automobiles unless absolutely necessary. LAWN MAINTENANCE • Lawn mowing will be restricted to areas in absolute need of cutting. This should generally be considered as lawns greater than 6" in length. PAINTING • Painting is prohibited on Smog Alert Days, unless approved in writing by the CAO (unless the paint has no volatile organic compounds in it (e.g. some new latex paints)). CONSUMPTION OF ELECTRICITY • Employees will take necessary steps to reduce the use of electrical energy (where possible). Primary suggestion is to turn off unnecessary lighting, which serves to both reduce our energy use and visually demonstrate our commitment to the health of the Living City. 29 Appendix B: Administration Procedures NOTIFICATION PROCEDURES • The following staff members are to receive notification of Smog Alerts and Smog Alert terminations from the City of Toronto Health Department: • Coordinator, EMS; • Administrative Clerk, Boyd Office; and • Human Resources Associate. • The Coordinator, EMS will send out notifications of Smog Alerts and terminations to " Users" on the TRCA Email system. In the event of his /her absence, the Boyd Administrative Clerk will send out the message, with the final back up being the Human Resources Associate. • All supervisors have the responsibility to make themselves aware of the Smog Alert situation. In the event they cannot, or have not received an email message, they have the following options: • Consult the media for indication of a Smog Alert; • Call the EMS Coordinator, the Administrative Clerk at Boyd, or the Human Resources Associate for an update; • Consult the following web site for GTA Smog Alert status: http: / /www.airqualityontario.com AUDITING PROCEDURES 1. Use of two stroke engines Target: Zero Use Measurement: By Audit. All instances of two- stroke use will be checked for approvals issued by the Director, Watershed Management or designate. 2. Vehicle and Equipment Use Target: Discretionary limitation of use. Measurement: None Target: Significant decrease in vehicle fueling activity over time. Measurement: EMS Coordinator to monitor fueling on ARI vehicle management system. 3. Lawn Maintenance Target: No unnecessary mowing Measurement: By audit 4. Painting Target: No painting operations on Smog Alert days Measurement: By audit. 5. Consumption of Electricity Target: Discretionary limitation of use. Measurement: None 30 RES. #C13/03 - CORPORATE PESTICIDE POLICY Adoption of a Corporate Pesticides Policy. Moved by: Seconded by: Rob Ford Maja Prentice THE BOARD RECOMMENDS TO THE AUTHORITY THAT the attached Pesticide Policy be approved. CARRIED BACKGROUND In 1997, the Toronto and Region Conservation Authority (TRCA) approved the following resolution regarding the use of pesticides. Resolution #A280/97 That approval for the use of Glysophate on Authority managed lands be the responsibility of qualified field supervisors; That the use of other forms of chemical control of vegetation or pests on Authority lands accessible to the public be subject to the approval of the Manager, Conservation Areas and that application continue to be by licensed administrators; That restrictions on the use of pesticides in certain areas be as outlined in the Authority safety manual; That pesticide use, as required for cost effective operation, continue on Authority tree nursery operation, and within the Authorities food service operations licensed by contractors; That the Authority pursue the use of alternatives to chemical pesticides, and apply the principles of integrated pest management on its lands; AND FURTHER THAT the Authority Safety Manual, Section 21, be so amended. The attached policy is intended as a first step toward updating our approach to pesticides. The need to update our pesticide policies and operation procedures was identified as part of the corporate Environmental Management System (aimed at improving our internal environmental performance). Interested and impacted TRCA staff members were consulted, through the EMS, in the preparation of the attached draft policy. RATIONALE Much has changed since 1997. In the ensuing years, a number of municipalities across Canada, including the City of Toronto, have drafted pesticide bylaws in response to continued concerns over pesticides and their potential deleterious impacts. The new City of Toronto bylaw provided primary input into the development of our draft policy. We have chosen to use the City's definitions of both pests and pesticides and to make certain that our operational practices conform to the new bylaw. 31 Of course, TRCA has changed internally as well. We have instituted our new Living City Vision and business plan committing us to a leadership role in sustainability. TRCA has also implemented its Environmental Management System and has, as a consequence, committed itself to continual reassessment of its internal environmental performance, a routine part of which includes continual review of our pesticide use. And finally, the need to revisit and revise the policy was dictated in part by a couple of shortcomings in the 1997 Authority resolution on pesticides. From the perspective of the Environmental Management System, the existing pesticides approach is deficient in a number of areas: • Resolution A280/97 provides no direction for monitoring, auditing and or reporting on performance; • The resolution lacks visionary language and direction on corporate philosophy pertain to pesticides; • There is neither any delineation of different pesticide applications nor references /connections to operational procedures; • There is currently no definition of either pests or pesticides. The attached draft policy was written with these rationale in mind. It is intended as the new TRCA governing policy on pesticides, and as such it accomplishes the following: • Provides the Authority's philosophy on pesticides and their use; • Links to a series of Operational Procedures for different applications of pesticides; • Commits the TRCA to targets, monitoring, auditing and reporting on performance; • Defines pests and pesticides; • Provides a framework for supervisors /managers to easily identify appropriate operational procedures. The attached policy does not, it must be pointed out, outline the entire TRCA approach to pesticides, for it contains neither situation specific pesticide application procedures (e.g. procedures for use of pesticides in parklands) nor targets and monitoring and reporting requirements. It is intended as an umbrella policy under which specific operational and EMS monitoring procedures will be put in place (in 2004). In conclusion, the draft policy is particularly necessary for TRCA, an organization whose very "reason to be" is centered on sustainability. For us, pesticides represent both a problem and, sometimes, a solution, as we recognize the environmental benefits of such chemicals if used professionally, responsibly, and as a last resort. Report prepared by: Brian Dundas, extension 5262 For Information contact: Brian Dundas, extension 5262 Date: July 03, 2003 Attachments: 1 32 Attachment 1 The Toronto and Region Conservation Authority POLICY FOR PESTICIDE USE ON AUTHORITY LANDS May 22, 2003 POLICY FOR PESTICIDE USE ON ALL TRCA LANDS PURPOSE The purpose of the corporate, EMS pesticide policy is to set guidelines and outline TRCA's approach to the use of pesticides on all its lands and all lands on which it performs or manages pest control. SCOPE This policy governs pesticide and /or herbicide use in the following situations: in- building or in- structure pest control (e.g. rodents, insects): • Kitchen /food operations pest control; • Pest control in parks; • Pest control on TRCA operated non -park land holdings or that which is undertaken by TRCA staff for regeneration or ecological protection purposes on any lands, or in waters, either owned or not owned by TRCA; • Pest control on leased lands; • Use in nursery/forestry operations. PHILOSOPHY The TRCA's pesticide policy is founded on the principles and ideals, which govern its mission and its Living City vision. Recognizing both the ecological benefits and potential negative impacts of pesticides, the Authority commits itself to use pesticides only after other methods of achieving our objectives have been assessed and deemed either inappropriate or impractical. Pesticides are to be used for the designated purposes only, or unless ordered to apply them by a Medical Officer of Health or a mandated authority under the Noxious Weed Act. Pesticides are not to be used for purely aesthetic reasons. Where practical and effective, the employment of Integrated Pest Management and /or the use of non - synthetic pest controlling agents represent TRCA's preferred pest control methodologies. OPERATIONAL PROCEDURES The cornerstone of this Pesticide Policy is a collection of operational procedures for the use of pesticides and pest control measures in different situations. These operational procedures are designed to reflect: • The philosophy and intent of this policy and the TRCA's Environmental Policy; • Best management practices for pesticides use; • The ideals of the Living City and TRCA's commitment to sustainability. All uses pesticide must conform to federal, provincial statutes and the appropriate municipal bylaws (if applicable). PESTICIDE POLICY DECISION FRAMEWORK TRCA employees will govern their planning for and use of pesticides using the appended tabular frameworks (Schedule A to this Document) and the applicable referenced operational procedures. 34 REPORTING AND DOCUMENTATION All pesticide /herbicide and other significant pest control procedures will be documented and reported to the Coordinator, Environmental Management System for tracking. The responsible person will record: • Alternatives to chemical control considered and reasons for or against their employment; • A description of the use /project being undertaken; • The date of application; • The amount of pesticide used; • The type of pesticide used. ALTERNATIVES Non - chemical methods will be considered, documented and proof of consideration and rationale for the decision will be forwarded to the EMS Coordinator for every pesticide application with the exception of those applications which are part of routine nursery operations or forest management initiatives overseen by trained nursery staff (An annual report detailing alternatives considered and rationale for or against use will be provided by the manager responsible for the nursery/forest management programs). TARGETS, MEASURES AND MONITORING As part of its corporate Environmental Management System, the TRCA shall set targets, decide on measures and monitor the performance of the administration of the Pesticides policy. Targets will be reviewed annually. DEFINITIONS (Taken from City of Toronto draft Pesticide bylaw) Pest - An animal, plant or other organism that is injurious, noxious or troublesome whether directly, or indirectly, and an injurious, noxious or troublesome condition or organic function of an animal, a plant or other organism. Pesticide Includes: A. A product, an organism or a substance that is a registered control product under the federal Pest Control Products Act which is used as a means of directly or indirectly controlling, destroying, attracting or repelling a pest or for mitigating or preventing its injurious, noxious or troublesome effects. B. Despite Subsection A, a pesticide does not include: 1. A product that uses pheromones to lure pests or sticky media to trap pests. 2. A product that is, or contains, as its only active ingredient, any of the following: i. A soap ii. A Mineral oil, also called dormant or horticultural oil. iii. Silicon dioxide, also called diatomaceous earth. iv. Bt (Bacillus thuringiensis), nermatodes and other biological control organisms. v. Borax, also called boracic acid. vi. Ferrous phosphate. vii. Pyrethrum or pyrethrins 35 Schedule A TRCA Pesticide Planning and Decision Making Framework and Protocol (Under TRCA Pesticide Policy) Answer the questions and procedure as arrows indicate, in order to determine which procedures your pesticide application comes under. 1. Is the proposed application a contracted in- building procedure carried out by external licensed applicators (including application in food services facilities)? If YES: Contract to be reviewed and approved annually by the site location supervisor and EMS Coordinator — beginning of each calendar year. See Pesticide Procedure 1 (to be drafted by Food Services Manager) - Procedures for the contracting and carrying out of contracted in- building and Food Services pesticide applications. If NO, go to 2. 2. Is it a non - routine staff - performed application of rodent or insect control measures? If YES: Applications to be conducted with the approval of the location supervisor, within limits and parameters outlined in the operational procedures. See Pesticide Procedure 2 (to be drafted by EMS Coordinator) — Procedures for Staff Application of In- Building Pesticide Control Measures. If NO, go to 3. 3. Is it for TRCA nursery and /or forest management application? If YES: Applications of pesticide to be conducted with the approval of the Director, Watershed Management, under the supervision of trained nursery staff, and under Operational Procedures for Pesticide Application for Nursery and Forest Management Initiatives. See Pesticide Procedure 3 (to be drafted by Nursery Supervisor) - Procedures for Nursery and Forest Management Pesticide Applications. If NO, go to 4. 4. Is it for use by Leasees on TRCA owned lands? If YES: Is it for use in agricultural operations? See Pesticide Procedure 4 (to be drafted by EMS Coordinator) - Procedures for Pesticides on TRCA owned agricultural lands. Or, is it for use on Parklands or greenspace lands? Lessee's pesticide operational procedures to take precedence. 36 Or, is it for use on residential leased lands? See Pesticide Policy and Procedures for Pesticide Use on TRCA owned residential lands. See also lease agreement details. If NO, go to 5. 5. Is the proposed application to be undertaken outdoors, within the boundaries of a TRCA operated park or facility? If YES: Applications to be conducted with the approval of the Director, Watershed Management, under the supervision of trained nursery staff, and under Operational procedures for Pesticide Application for Nursery and Forest Management Initiatives - Appendix A: Procedures for Application in Parks and Facilities. See Pesticide Procedure 3 - (to be drafted by Nursery Supervisor) - Procedures for Nursery and Forest Management Pesticide Applications - Appendix A: Procedures for Application in Parks and Facilities (to be drafted by Manager, Conservation Parks). If NO, go to 6. 6. Is the proposed application to be undertaken outdoors (anywhere) as part of a regeneration project, which is either managed by or implemented (partially or wholly) by TRCA staff? (including aquatic herbicide applications). If YES: Applications to be conducted with the approval of the Director, Watershed Management, under the supervision of trained /licensed staff, and under Operational procedures for Pesticide Application for Nursery and Forest Management Initiatives - Appendix B: Regeneration Projects. See Pesticide Procedure 3 - (to be drafted by Nursery Supervisor) - Procedures for Nursery and Forest Management Pesticide Applications - Appendix B: Procedures for Application in Regeneration Projects. 37 SECTION IV - ITEMS FOR THE INFORMATION OF ANOTHER BOARD RES. #C14/03 - FINANCIAL PROGRESS REPORT For the Period Ending July 31, 2003. Presents the Financial Progress Report as of July 31, 2003. Moved by: Seconded by: Maja Prentice Bill O'Donnell IT IS RECOMMENDED THAT the Financial Progress Report dated July 31, 2003, be received. CARRIED RATIONALE The Financial Progress Report is one of the tools through which staff advise the Board of the status of the Toronto and Region Conservation Authority's (TRCA's) budget. This report covers the period ending July 31, 2003. TRCA revenues have been hurt by a number of events including SARS, the threat of West Nile Virus, the decline in value of the U.S. dollar in relation to the Canadian dollar and the weather. Staff reported on the potential impact of SARS in an earlier report and received direction to investigate opportunities to receive relief. To date, no programs have been found which will give TRCA significant assistance in 2003 to offset lost revenues. As noted in the attached summary chart, Black Creek Pioneer Village, Kortright Centre and the conservation areas, including campgrounds have seen diminished revenues. Action has already been taken to mitigate the impact of lost revenues by reducing expenditures where possible. If no further action were taken to deal with the reduced revenues and unplanned expenditure increases, a deficit of $451,900 is projected. However, staff is taking action to prevent this outcome: • Conservation areas and Black Creek Pioneer Village will each find about $100,000 in net expenditure reductions: this will be done by reducing expenditures in various categories. • Development Servies and Resource Science have an opportunity for additional revenue of $100,000. • Delaying hiring and gapping as well as reductions in corporate service spending will produce $100,000 in savings. • The balance will be made up from reserves as necessary. The recent electricity outage has also had an impact. The Village for example was closed on the weekend of the power shortage and lost signifcant revenue. Staff is advised that the province has a program to reimburse organizations for losses and this will be explored. 38 In past years, staff has reported variances from budget of dimensions similar to what is described. Actions have been taken successfully to significantly reduce or eliminate the potential deficit. This year, there is much more concern because TRCA operates with little or no contingency built into the unit budgets. Reserves are very limited and there is no general contingency reserve. Staff will report to the Board at its October 3, 2003 meeting on further changes and adjustments needed to avoid a deficit. Report prepared by: Jim Dillane, 416- 667 -9292 For Information contact: Jim Dillane, 416- 667 -9292 Date: July 03, 2003 Attachments: 1 39 Attachment 1 PROGRESS REPORT AS OF JUNE 30, 2003 SUMMARY OF PROJECTED VARIANCES AT DECEMBER 31, 2003 ACTIVITY FINANCE & BUSINESS DEVELOPMENT Administration Rental Properties Greenspace Protection & Acquisition Black Creek Pioneer Village Food Services WATERSHED MANAGEMENT Program Administration Development Services Watershed Strategies Resource Science Environmental Services C.A. Public use & Land Management Enforcement and Security CAO'S OFFICE DIVISION Marketing Communications Corporate Services Expenditures Revenue Net Expenditures $Over /(Under) $Over /(Under) $Over /(Under) 30,000 (197,300) (28,800) 50,000 (258,000) 35,000 (139,500) (334,900) (76,300) (112,900) (22, 000) 13,000 106,000 (14,500) (36,700) 0 (53,400) 111,000 0 (36,700) (155,400) (352,000) 0 (3,500) (44,000) (9,700) (10,000) 0 0 0 0 0 (35,700) Conservation Field Centres (96,000) (129,000) 40 Brief Explanation (20,000) Job reclassification, extra Interest earnings 60,700 Ont. Realty Corp. renta/ housing not transferred yet. (63,800) Gapping and h ig h e r tax rebates. 195,400 SANS and genera / economy Impact on attendance and film revenue. 36,600 Wedding Business down. (22,000) Gapping 66,400 Gapping, revenue targets not exvected to be achieved. (5,000) (14,500) Gapping 0 Some planting projects at /ess than budget. 196,600 SARS and economic Impacts. 10,000 (3,500) Gapping, (44,000) Items deferred, 26,000 CAO search under budget net of staff shift and ads for new staff 33,000 Teachers' actions affect attendance. VEHICLE & EQUIPMENT Acquisitions and Maintenance Program recoveries Operating total CAPITAL Land Projects Admin Infrastructure Enviro. Projects Erosion /Flood Control Waterfront incl. Port Union Public Use Infrastructures Capital total Projected Change In Levy / Grant usage Total Projected Deficit / (Surplus) 451,900 (25,500) 0 (700,200) 0 0 (103,900) 0 (3,047,700) (25,500) 0 (1,152,100) 0 0 451,900 O 0 O 0 0 (103,900) O 0 (2,050,000) (997,700) (400,000) (400,000) (3,551,600) (2,450,000) Actual pace of work less than budget -to be spent In 2003. A /so other funding not a /ways secured ' TWRCport /on of Port Un ion work In negotiations 0 Nursery relocation work deferred (1,101,600) (1,101,600) 41 RES. #C15/03 - ACCOUNTS RECEIVABLE STATUS REPORT August 24, 2003. Staff report on accounts receivable. Moved by: Seconded by: Bill O'Donnell Dick O'Brien IT IS RECOMMENDED THAT the report on accounts receivable of the Toronto and Region Conservation Authority, as of August 24, 2003, be received. CARRIED BACKGROUND At Meeting #3/91 the Board requested that for each of its meetings staff reports on the status of the Authority's receivables. ANALYSIS The schedule below summarizes the status of receivables, including aging and classification. The schedule excludes $3,415. in accumulated interest arrears on invoices outstanding for more than 30 days. ACCOUNTS RECEIVABLE AGING, BY CATEGORY Excluding Municipal Levy and MNR Grant - As at August 24. 2002 Items in excess of $1,000, included in the 90 -plus -days column, are listed on the following page. These amounts are deemed collectible. 42 CURRENT 31 TO 60 DAYS 61 TO 90 DAYS 90 PLUS DAYS TOTAL . % SCHOOLS AND SCHOOL BOARDS 26,095 44,770 34,551 830 106,246 13.8% GOVERNMENT 108,082 158,813 47,221 87,179 401,295 52.2% CORPORATE, INDIVIDUAL AND COMMUNITY GROUPS 71,449 67,508 84,533 37,794 261,284 34.0% TOTAL 205,626 271,091 166,305 125,803 768,825 100.0% % OF TOTAL 26.7% 35.3% 21.6% 16.4% 100.0% Items in excess of $1,000, included in the 90 -plus -days column, are listed on the following page. These amounts are deemed collectible. 42 Receivable balances, as reported on each of the previous reports to the Board, after 1998, are presented below: DATE Total $ 90 -Plus $ August 24, 2003 768,825 125,803 May 25, 2003 445,116 168,327 March 2, 2003 709,807 141,313 October 20, 2002 774,831 46,237 August 25, 2002 326,529 109,560 May 26, 2002 658,514 201,158 January 31, 2002 585,736 64,259 December 30, 2001 1,078,071 38,666 October 23, 2001 350,385 106,343 August 27/01 371,985 17,153 May 25/01 1,132,443 44,810 March 26/01 621,560 167,094 December 30/00 1,014,021 67,981 September 06/00 596,536 47,728 March 19/00 869,266 100,758 February 15/00 1,007,850 42,952 December 30/99 694,198 81,500 October 26/99 531,118 89,630 August 29/99 565,611 97,950 May 23/99 392,070 21,841 March 29/99 464,780 61,536 February 24/99 342,696 55,726 43 The list below itemizes accounts greater than $1,000 included in the 90 day plus category. CLIENT NAME AMOUNT $ ARREARS INTEREST $ AGE (DAYS) NOTES Environment Canada 4,671.94 213.41 100 Balance due for a function at BCPV. Wild Water Kingdom 35,547.95 n \a 146 Amount due for interim property taxes. Town of Markham 77,214.46 n \a 322 This amount is the balance owing from a contract of $382,733, with the Town of Markham for the Bridal Trail Pond retrofit project. Town and TRCA staff met and agreed on an amount which is $11,481.99 less than the invoiced amount. TOTALS 117,434.35 213.41 Report prepared by: Rocco Sgambelluri, extension 5232 For information contact: Rocco Sgambelluri, extension 5232 Date: August 28, 2003 TERMINATION ON MOTION, the meeting terminated at 10:15 a.m., on Friday, September 5, 2003. David Barrow Vice Chair /ks Brian Denney Secretary- Treasurer 44 c. THE TORONTO AND REGION CONSERVATION AUTHORITY MEETING OF THE BUSINESS EXCELLENCE ADVISORY BOARD #6/03 October 3, 2003 The Business Excellence Advisory Board Meeting #6/03, was held in the Humber Room, Head Office, on Friday, October 3, 2003. The Chair David Barrow, called the meeting to order at 9:06 a.m. PRESENT David Barrow Vice Chair Rob Ford Member Bill O'Donnell Member REGRETS Bas Balkissoon Member Ron Moeser Chair Dick O'Brien Chair, Authority Maja Prentice Member RES. #C16 /03 - MINUTES Moved by: Seconded by: Bill O'Donnell Rob Ford THAT the Minutes of Meeting #5/03, held on September 5, 2003, be approved. CARRIED PRESENTATIONS (a) A presentation by Jim Dillane, Director, Finance and Business Development, TRCA, in regards,to item 7.5 - Preliminary Overview of 2004 Capital and Operating Budget. RES. #C17 /03 - PRESENTATIONS Moved by: Seconded by: Bill O'Donnell Rob Ford THAT above -noted presentation (a) be heard and received. CARRIED 45 SECTION I - ITEMS FOR AUTHORITY ACTION RES. #C18/03 - PROPOSED ADMINISTRATION FEES FOR PLANNING SERVICES AND PERMITTING Improvements to the Toronto and Region Conservation Authority's (TRCA) development review level of service are urgently needed, in tandem with a major overhaul of our plan review and permitting fee collection process to support an improved level of service. Moved by: Seconded by: Bill O'Donnell Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the Planning fee Schedule and Permitting Fee Schedule as appended to this report be approved, effective November 1, 2003; THAT staff be directed to advise Toronto and Region Conservation Authority's watershed municipalities of the planning and permitting fee changes immediately upon approval; THAT the Urban Development Institute be advised of the planning and permitting fee changes Immediately upon approval; THAT all current applicants to which a change in fee structure will apply be advised within 30 days of approval of the fee structure changes; THAT all current applicants who have not paid their application and technical fees will be required to pay this in addition to the revised clearance fees; THAT the development industry be advised that application guidelines will be available on November 1, 2003 and input will be welcomed; AND FURTHER THAT a preliminary target of $1.8 million in revenue from planning and permitting activities be Included in the 2004 preliminary operating budget. CARRIED BACKGROUND Over the last year, development services staff have researched and analyzed the workload for plan and permitting review, the fee collection trends for three years of the plan review and permitting function, and have assessed the current status of fees charged and collected in our jurisdiction. In the report of February 7, 2003 to the Executive Committee several areas of concern related to our level of service and our ability to recover costs associated with development review were identified. The primary issues from that assessment are highlighted below: 46 • Significant changes in the complexity and volume of planning and technical review work, as well as, the fast track pace of the municipal development scene has put significant strain on TRCA's small planning and technical review staff (including ecologists, water resources engineers, geotechnical engineers, aquatic biologists, etc.). For example, permitting has increased 30% across the jurisdiction over the last year alone, and Environmental Assessment projects have doubled with expectations of many more to come over the next ten years. • There are inconsistencies among municipalities in terms of their level of support for providing adequate review times and collection of preliminary planning fees on TRCA's behalf. • Continuing complaints from municipalities and the development industry about the length of our commenting periods and the lack of clarity of approval requirements, including Fisheries and Oceans Canada and Ministry of Natural Resources (MNR). • A large volume of applications are poorly documented and packaged by the applicant for the approval process, creating tedious cyclical commenting processes for TRCA staff. • There are increases in involvement in Ontario Municipal Board efforts and specialized facilitation /negotiation for application clearance. • There are increases in specialized planning and technical review associated with the Rouge Park and Oak Ridges Moraine Conservation Plan, and new initiatives associated with Terrestrial Natural Heritage, Generic Regulation, City of Toronto Ravine Bylaw, etc. • The province and our municipal partners have a growing expectation for shorter commenting periods as part of the 'red tape reductions' and streamlining efforts (for example, Brampton's Development Review Protocol and Growth Management Review Committee). TRCA senior staff have been assessing all requirements and concerns as expressed by our agency partners and industry colleagues, and have developed a strategy that will improve the level of service internally for staff and will begin to address areas of concern external to the TRCA in an attempt to improve all levels of approval and its inherent complexities. The strategy includes the following key components: • A major administration fee alteration for planning and permitting services to assist in building staffing capacity for plan review, technical support, enforcement and associated support costs to address this period of development growth; • The establishment of an invoicing system at TRCA to improve the tracking of fees owed to the TRCA and to improve the collection of outstanding monies owed. This was implemented in September 2003; 47 • An internal streamlining effort to reduce delays in plan review including more staff training, the provision of a senior "SWOT' team plan review effort, and the provision of a minor works exemption approach to execute a faster permitting approval process; • The creation of a guideline document for TRCA application requirements to improve the quality of applications will be available November 2003; • Improvements to our post - permitting site inspection with increased enforcement follow -up; • Working sessions with municipal partners to address proposals for streamlining, and improved communications and customer service procedures; • The continuation of working sessions with the development industry to address issues for plan review and streamlining of approvals; • The initiation of a dialogue with Fisheries and Oceans Canada to review our working relationships, and set new directions for improvements of mutual service under our current plan review agreements. All components of this strategy are critical to the success of service area improvements in plan and permitting review. Several of the initiatives are already in progress. The most critical component of this proposal is the urgent need to implement a revised fee structure to ensure financial resources are available to improve the level of service for the balance of 2003 and beyond. RATIONALE TRCA staff participated in two parallel processes in order to address the changes to the fee structure. The GTA conservation authorities have been working for several months to review joint concerns and ideas about fee structures and needs, and TRCA staff have been working internally on budget requirements for the delivery of the development review function at TRCA and have updated this budgeting requirement. The GTA conservation authorities are generally consistent in their current approach to fee charges (with the exception of the Nottawasaga Valley Conservation Authority), and are all experiencing a need to make major changes to planning review charges to address the demands of urban growth and staff capacity. The GTA conservation authorities conducted a review of their respective municipal development charges, and a review of a model that the Nottawasaga Valley Conservation Authority (NVCA) has used. NVCA has developed a model that works in their situation and relies primarily on fees from subdivision development using a "per lot" costing approach to charging fees. The percentage of fees collected in all of the GTA conservation authorities is extremely low in relation to the total fee requirements on the development process. Other conservation authorities have adjusted their fee structure to address local needs. All conservation authorities have assessed, to a certain level, the cost of certain types of planning efforts to understand the level of staff time. 48 Section 21 of the Conservation Authorities Act provides guidelines for the collection of fees and allows conservation authorities to charge fees for plan review services and respond to legal, real estate and public inquiries. Fee structures must not exceed the costs associated with administering and delivering the services on a program basis. TRCA's budget planning has determined that our costs for the comprehensive plan review and permitting process will require a target of $2.7 million dollars in order to achieve a 60% cost recovery rate for this essential function at the TRCA. This target which applies across our jurisdiction is a large sum and requires a significant change in our fee charges approach to meet this challenge. The recovery of 60% of these costs is based on the staffs assessment that approximately 40% of staff time is required for review and comment on broad municipal planning assignments, and 60% is required for private development related applications. TRCA has examined several models for fee charges, including the NVCA model, to assess their applicability to our development environment, and the scale and complexity of our applications. The NVCA model relies on a base fee of $7,500 and a charge per lot which ranges from $55 /lot to $210 /lot, based on high, medium and low density scenarios. This is a difficult model for TRCA to apply in the absence of projected detailed lot calculations for each municipality within our jurisdiction. A test was conducted using confirmed lot calculations from the City of Brampton to assess the impact on charges based on this method. The charges that came from that test ranged per subdivision from $10,000, up to as high as $240,000 per application. Potentially this model could generate a significant amount of money to support a full range of planning, development review, and permitting related professional efforts within the TRCA, including post - development impact assessment and monitoring requirements for watershed planning which are not included today. Credit Valley Conservation recently directed staff to introduce charges of $250 per lot, effective immediately. In order to formulate a more reliable projection of TRCA's future revenue projection, a preferred model based on existing application data was developed. The attached proposed planning fee schedule and revised permitting fee schedule builds on a "base fee" approach,'and augments this charge with adjustments according to the scale of the development on a per hectare basis to reflect complexity of the application. TRCA's municipal partners use combinations of base fee, per hectare and per lot approaches for development fees. Several important changes are incorporated into the proposed schedules for planning as follows: • The planning fees schedule has been simplified to two stages of charges - preliminary application and clearance. Greater emphasis has been put on fee charges up -front to help finance the cost recovery needs. Clearance fees are mandatory; • Fee charges for single, residential scale applications have remained low with only modest adjustments; • Site plan applications and subdivision applications are now graded to reflect minor and major applications where the extent of technical and planning efforts differ; • Additional charges will be executed for incomplete applications and additional field assessments, to deter poor quality applications that keep staff consumed in an non - productive commenting cycle; 49 The proposed permitting fee schedule has been restructured to: • Distinguish between major and minor permitting requirements and the level of technical support needed for approvals; • Approach permits on a separate "project basis" to more fairly deal with the level of technical effort required for each permit, to improve the ease of phasing permitting for applicants and to reflect a fairer cost for a range of projects and their complexity for permitting. The proposed schedules for both planning fees and permitting fees have been tested using a model developed from our 2002 application database. We have theoretically applied our proposed fees to the quantities and types of applications and permits from our 2002 database to project a theoretical revenue scenario, based on the current rate of development. This modeling approach highlights that we can reach our recommended target for service requirements of $2.7 million dollars using this method. It also assumes that the high level of development activity continues in our watersheds, and that TRCA would have to respond with a higher level of service and increased staffing capacity. Based on our 2002 statistics, we project the following revenue to cover planning, technical review (planning ecologists, water resources engineering, hydrogeology, geo- technical), legal /property inquiries and enforcement. Projected Revenue: Planning Fees $1,653,250 Permit Fees 591,250 Clearance 478.300 TOTAL $2,722,800 RECOMMENDATIONS The environmental planning function and technical support that TRCA provides is an essential component of sound planning in our nine watersheds and across the waterfront. We request support from the Business Excellence Advisory Board to proceed to finalize a fee schedule that would significantly change our cost recovery situation as soon as possible, and would move us closer to an improved level of service in our jurisdiction. We recommend that staff move to conduct discussions with the municipal partners and UDI, and commence our finalized procedures before the end of 2003. 50 Applications that are currently being reviewed will be subject to the new clearance fee. Permits currently under review will be immediately subject to the new fee increase. Recognizing that many planning applications are already in process, the full targeted revenues will not be achieved immediately. Consequently, it is recommended that $1.8 million be included in the 2004 operating budget at this time. Report prepared by: Carolyn Woodland, extension 5214 For Information contact: Carolyn Woodland, extension 5214 Date: September 25, 2003 Attachments: 2 51 Attachment 1 TRCA Fee Schedule for Planning Services APPLICATION TYPE APPLICATION FEE CLEARANCE FEE Concept Development/ Property Enquiry $150 $250 with site visit N/A Variances $250 N/A Consent/Severance / Land Division minor $500 major $1200 *minor N/A *major $600 Residential Site Plan (Or corrfparable condominium application) minor $350 major $2000 *minor N/A *major $500 Non - Residential Site Plan minor $750 major - less than 25ha $7000 - greater than 25ha $10,000 *minor N/A *major $1500 $1500 Official Plan Amendment (OPA) minor $750 major $3000 *minor N/A *major $1500 Zoning By -law Amendment/ Rezoning (ZBA/RZ) minor $750 major $3000 *minor N/A *major $1500 Subdivision (or comparable condominium application) minor - 5ha or less $7500 major - less than 25ha $15,000 - greater than 25ha $20,000 *minor $2500 *major $5500 $5500 Non - Municipal Driven Official Plan Amendments for urban expansion, golf courses or aggregate pits Tess than 25ha $5000 greater than 25ha $10,000 $5000 Other Apalicable Fees Additional Site Visit $200 Additional Clearance fee for Subdivision Phases $1000 *Applicant Driven Formal Modification $500 Re- submission due to *incomplete submissions $2500 *See Definitions 52 TRCA Fee Schedule for Planning Services IMPLEMENTATION GUIDELINES Notes 1. The application fee will be paid at the time of filing an application to the municipality. The final clearance fee will be billed directly by the TRCA and paid prior to final clearance of an application. 2. Re- submissions fees will be billed directly by the TRCA and must be paid prior to final clearance of an application. 3. Only one set of fees applies when processing and reviewing a combined application (e.g. a subdivision /OPA/ZBA). The highest rate of fees applies. 4. Notwithstanding note #3, if a subsequent application is filed on a property more than 3 years after the initial application, separate fees apply to each application. 5. The TRCA reserves the right to request additional fees should the review require a substantially greater level of effort. 6. Where a site visit and /or extended review is required for a Variance application, a clearance fee of $100 is applicable. 7. Subdivisions that have several phases, will be charged a separate clearance fee of $1000 at the time of clearing each phase. 8. All application fees (except Concept Development) include one initial site visit. A fee of $200 is applicable for each additional site visit requested. Definitions Minor - An application is determined to be "minor" where no technical studies are required, or only a scoped Environmental Impact Statement (EIS) is required. Minor Subdivision - A subdivision application is determined to be "minor" where no technical studies are required, or only a scoped Environmental Impact Statement (EIS) is required and where the site is 5ha or less. Major - An application is determined to be "major" where technical studies beyond a scoped Environmental Impact Statement (such as Stormwater Management or Geotechnical) are required. Incomplete Submissions - A submission for review is deemed to be "Incomplete" where TRCA has provided a checklist of requirements, and the application has not met all requirements. Applicant driven formal modification - A fee for an "applicant driven formal modification" will be charged where plans are submitted for review after the application has received draft plan approval from the municipality. 53 Attachment 2 TRCA ADMINISTRATIVE FEE SCHEDULE FOR FILL, CONSTRUCTION AND ALTERATION TO WATERWAYS REGULATION SERVICES (ONTARIO REGULATION 158) ONTARIO REGULATION 158 PERMIT APPLICATIONS FEE Works on Personal Residential Property *minor $ 250 *major $500 Municipal Projects (Regional /Local) $ 750 Municipal Projects (Regional /Local) related to an Environmental Assessment Application $1500 Utilities $ 2000 Projects on Subdivision Lands, Commercial, Industrial and Institutional Properties, Resource -based Recreation and Other Projects Projects Include: SWM ponds and associated outfalls Other outfalls Road Crossings Grading Channel Modification In- stream Works Minor Improvements $2800 per project $1500 per project Permit Revisions 25% of current fee Permit Renewals 25% of current fee Minimum $100 ONTARIO REGULATION 158 PROPERTY INFORMATION FEE Solicitor /Realtor /Property Inquiry $ 150 Municipal Building Permit Services - Property Clearances (not regulated) $ 200 *See Definitions Rates Effective November 1, 2003 54 /MPLEMENTAT /ON GU /DEL /NES TRCA ADMINISTRATIVE FEE SCHEDULE FOR FILL, CONSTRUCTION AND ALTERATION TO WATERWAYS REGULATION SERVICES (ONTARIO REGULATION 158) Notes 1. The permit fee will be paid at the time of filing an application to the TRCA. In the event that the permit fee is not paid at the time of filing an application, fees must be paid prior to issuing a permit. 2. The TRCA reserves the right to request additional fees should the review require a substantially greater level of effort. 3. All permits are issued for two years except for Subdivision projects which are issued for five years. 4. All permit renewals are issued for 1 year. Definitions Persona/ Res /dent /a / Property Minor - Applications on a personal residential property determined to be "minor" include ancillary structures such as decks, sheds, garages and pools; minor additions (less than 50% of the original ground floor area); and the placement of Tess than 30 cubic metres of fill. Major - Applications on a personal residential property determined to be "major" include major additions (greater than 50% of the original ground floor area), new structures or buildings; all works in the floodplain; and the placement of 30 cubic metres or more of fill. 55 RES. #C19/03 - HEART LAKE CONSERVATION AREA MASTER PLAN Commencing the Heart Lake Conservation Area Master Plan Process. Moved by: Seconded by: Bill O'Donnell Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT staff be authorized to develop a Heart Lake Conservation Area Master Plan; THAT an Advisory Committee be established, which would include members of the Etobicoke and Mimico Creek Coalition, Interested community groups, business representatives, community residents, agency staff, municipal staff and area councillors to assist with the development of the Master Plan and to facilitate the opportunity for public input; AND FURTHER THAT the final Master Plan be brought to the Authority for approval. CARRIED BACKGROUND The Heart Lake Conservation Area (HLCA) is approximately 169 hectares of land located south of Mayfield Road, north of Sandalwood Parkway, east of Conservation Drive and west of Heart Lake Road in the City of Brampton, the Region of Peel. HLCA consists of mixed forest stands, with other ecological features such as wetland habitats, beach habitats, regeneration areas, and open meadow scattered throughout. As such, it provides one of the best quality habitats in the Etobicoke Creek Watershed. Approximately 8200 trees, shrubs and aquatic plants have been planted in sand dune, upland forest, lowland forest/wet meadow and riparian habitats during past restoration projects at HLCA. HLCA's diverse ecosystem includes two kettle lakes (Heart Lake and Teapot Lake), headwaters for Spring Creek, a 58 hectare - wetland complex, 43.5 hectares of deciduous, coniferous and mixed forests (one of the largest individual blocks of continuous forest in the Etobicoke Creek Watershed), and surficial geology composed of glacial till and river deposits. This combination of unique habitats has qualified sections of HLCA to be identified as significant. The Heart Lake Wetland Complex is a Ministry of Natural Resources (MNR) Classified Wetland, while the Heart Lake Woodlands are classified as an Environmentally Significant Area. In addition, the Heart Lake Forest and Bog are the only regional Life Science Areas of Natural and Scientific Interest (ANSIs) within the Etobicoke and Mimico Creek Watersheds. This Conservation Area is the largest natural greenspace area in the City of Brampton, and provides the community with attractions such as bird watching, boating, fishing, hiking trails and picnic areas. The Peel Children's Water Festival has been held annually at HLCA since 2002 and attracted over 9000 people in 2003. In 1997, over 56,000 people visited the park. A 1994 visitor survey revealed that almost 50% of the visitors originated from Brampton, 72% from Peel, and 23% from Toronto. A comprehensive Management Plan for HLCA was completed by the TRCA in 1981. 56 RATIONALE It is an appropriate time to complete a Master Plan for Heart Lake Conservation Area, as existing plans (namely the Twenty -Year Management Plan for the Heart Lake Conservation Area, 1981 -2001) has not been updated. With the projected population growth in the City of Brampton and the Region of Peel, HLCA will likely become an even more popular environmental, outdoor recreation and tourism centre, requiring a plan that can address future public use demands and enhanced environmental protection. Furthermore, it is necessary to prepare a comprehensive and integrated Master Plan for the property that can respond to the changes in the availability of public funds and evolving concepts in conservation and sustainability, and move the TRCA towards its goal for The Living City - a vision for sustainable communities based on a healthy ecosystem. The Master Plan for Heart Lake Conservation Area will aim to address property management and public safety issues, respond to future demands and growth in the region, integrate and implement Etobicoke Creek Watershed management strategies, establish appropriate environmental protection and restoration techniques, receive public input regarding appropriate use, development and management of lands and create a sense of stewardship among users and adjacent land owners. The Master Plan will complement a number of TRCA initiatives, including: • TRCA The Living City Vision; • Implementation of Greening Our Watersheds: Revitalization Strategies for Etobicoke and Mimico Creeks (2002); and, • TRCA Natural Heritage Strategy. The goal of the HLCA Master Plan process will be to protect, conserve and manage the property within an ecosystem framework, and in consultation with the community ensuring watershed health, public enjoyment and environmental sustainability. For the master plan process, staff will use the TRCA model for developing a management plan that has been successfully used at Claireville, Boyd North and Glassco Park, Cold Creek and Greenwood Conservation Area. Staff have recommended the establishment of an advisory committee to provide an integrated approach to the development of the master plan. The Committee will assist with determining management zones and management recommendations, and provide direction and comment on the public use development and restoration plans. The TRCA will select and invite agency and community representatives to be members of the advisory committee for the duration of the project. Suggested advisory committee representatives could include: • TRCA - Board Members and staff; • City of Brampton - Councillors and staff; • Peel Region staff; • City of Brampton Environmental Advisory Committee Member; • Etobicoke and Mimico Creek Watersheds Coalition Member; • Friends of Heart Lake; • Community Residents; and, 57 • Local Business Representatives. DETAILS OF WORK TO BE DONE • Develop a project Terms of Reference, which will include the scope of work responsibilities and projected timelines, which will be submitted for approval to the TRCA Board. • Establish advisory committee. • Compile and synthesize all background material on the subject lands into a background report that will be distributed to the advisory committee. It is anticipated that the master plan will be completed by December 2004. FINANCIAL DETAILS Provision for the development of the Heart Lake Conservation Area Master Plan has been included in the Authority's 2003 Capital Budget under account 408 -49. Report prepared by: Deanna Strath, extension 5204 For Information contact: Mike Bender, extension 5287, Chandra Sharma, extension 5237 Date: September 22, 2003 RES. #C20/03 - EMPLOYEE ENGAGEMENT SURVEY Implementation of an annual Employee Engagement Survey and associated programs for continuous improvement. Moved by: Seconded by: Bill O'Donnell Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT staff be directed to report on the results of an annual Employee Engagement Survey with recommended measures for changes in processes and policies to pursue continuous Improvement. CARRIED RATIONALE Employee engagement has been directly linked with the success of organizations, especially with respect to improved productivity, employee retention and innovation. The annual survey is a technique to measure not only the level of overall engagement of employees, but to identify the key drivers of employee satisfaction and engagement. An annual Employee Engagement Survey would be conducted every October to measure the level of engagement and satisfaction of all employees concerning all aspects of working life at the Toronto and Region Conservation Authority, including compensation, working conditions, decision making and strategic direction, as well as internal processes such as budgeting. This tool has been used in both the public and private sector for several years, including all levels of government, the banking industry and other such organizations. 58 The survey would take the form of an unmarked mailout in October with top line results available in December of each year. After the results are collated, there would be employee committees established to address the issues that have been identified in the survey. This form of communication would be part of building a more sustainable organization where transformation of the team is a result of input from all levels, therefore creating more robust and enduring solutions. Report prepared by: Catherine MacEwen, extension 5219 For information contact: Catherine MacEwen, extension 5219 Date: September 15, 2003 RES. #C21/03 - 2004 PRELIMINARY ESTIMATES, CAPITAL AND OPERATING Overview. Presents an overview of the 2004 Capital and Operating Preliminary Estimates. Moved by: Seconded by: Bill O'Donnell Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the 2004 Preliminary Estimates, Operating and Capital, be approved; AND FURTHER THAT Toronto and Region Conservation Authority (TRCA) staff and officials be authorized and directed to make appropriate representation to the TRCA's funding partners about the 2004 Preliminary Estimates. CARRIED BACKGROUND Annually, staff prepares preliminary budget estimates for discussion with, and submission to, the TRCA's major municipal funding partners. The Regions of Peel, York and Durham and the City of Toronto have specific and detailed processes for submission of the TRCA's funding requests. Staff meet with their municipal counterparts to review the TRCA's work to date on various projects and to present the Authority's needs in 2004 and beyond. In the case of the Regions of Peel,York and Durham, these presentations are made in cooperation with other conservation authorities who have jurisdiction within those regions. Following the discussions with the funding partners, staff will prepare the final 2004 budget which is presented to the Business Excellence Advisory Board (BEAB) in April, 2004. In recent years, staff has tabled with the advisory board and the Authority multi -year business plans which include detailed business unit information as well as five year budget projections. Staff continues to refine the business plan format and process. The business plan will be presented as part of the 2004 final budget presentation. 59 RATIONALE Attached is a summary table which describes at a high level the operating requirements of the TRCA in 2004. At the meeting of the BEAB on October 3rd, staff will review with the Members in more detail the various budget issues which are summarized in this report, and provide capital estimates as they have been presented to the municipal funding partners. Operating Estimates • The operating estimates assume that the operating levy from the city and three regions will increase by an average of 10 %. The Members have been advised previously that this was the target which would be presented to the TRCA funding partners. The apportionment of the levy is based on modified Current Value Assessment (CVA). Based on information from the province, the shift in 2004 will be modest, no more than 2% among the city, the regions, Mono and Adjala - Tosorontio. • Operating revenues will increase in a number of programs; BCPV has built in fee and parking increases; • As described in the communication on planning fees, service level improvements are coupled with significant fee increases for permits and planning approvals. • The increase in revenue from the Conservation Foundation of Greater Toronto (CFGT) includes significant development of The Living City program. • 86% of the gross expenditure increase, or $2.24 million, is attributed to salary/benefit pressures including salary/wage inflationary adjustments of 3 %; cost of OMERS due to the accelerated reintroduction of premiums; increased health benefit costs; annualization of salary/wage adjustments and 2003 hirings. • The balance of the gross expenditure increase results from general inflation of service /utility costs; significant increases in property insurance premiums. Capital Programs • At this stage in the budget process, staff has provided the staff of three regions and the city with projected capital requirements for 2004 to 2008; growth in capital expenditures is consistent with the multi -year projections; • Capital expenditure estimates for infrastructure projects, i.e. public use; major facilties retrofit, information technology, are as projected and shared among the funding partners on the basis of CVA; new funding is requested for specific conservation area facilities such as campgrounds and washrooms and for water systems in various locations. • Water management related capital includes various projects such as groundwater monitoring, terrestial natural heritage, flood plain mapping, flood control works which in varying amounts is funded from municipal water rates. • The budget includes major works under the Toronto Waterfront Revitalization Corporation, including Port Union, Lower Don E.A. and Mimico shoreline. • A major new project is The Living City Centre /Kortright retrofit project which involves new funding requests to York Region, specifically, and the other municipal funding partners as well as potential funding from the province, federal government, and CFGT. • Greenspace acquisition is also included in the projections. 60 At the meeting on October 3rd, staff will present the capital budget requests that are being discussed with the Regions of Peel, York and Durham and the City of Toronto. For Information contact: Jim Dillane, extension 6292 Date: September 30, 2003 Attachments: 2 61 Attachment 1 THE TORONTO AND REGION CONSERVATION AUTHORITY FOR OCTOBER 3, 2003 BUSINESS EXCELLENCE BOARD - 2004 PRELIMINARY BUDGET OPERATING: ACTIVITY FINANCE & BUSINESS DEVELOPMENT Admhdatratbn Rental Pmpertrs Graanpan° Pltee9on & Acquisition Bieck Creak Pioneer Wage Food Services (excl. Internal) WATERSHED MANAGEMENT Administration Development Servbea Watershed Stnitagies Resource Science Environmental Services CA Public Use/ Land Management Enforcement and Security OFFICE OF THE CAo MarketIng Development Communications Corporate Services Conservation Field Gentles VEHICLE 1 EQUIPMENT acquta8bns adn Maklbnano9 Program reeovavlas 2004 PRELIMINARY BUDGET > < 2003 BUDGET > 04/03 GROSS EXPEND. $ OPERATING REVENUE $ RE- CFOT" SERVES $ $ OTHER REVENUE $ NET EXPEND. $ GROSS EXPEND 6 OPER. REVENUE $ EAVES $ CFOT $ OTHER REVENUE $ `NET EXPEND. $ GROSS EXPEND 1c NET EXPEND % Net.Exp. Change 6 1,820,400 925,000 1,495,400 1,602,900 300,000 00,000 1,302,900 9.5% 148% 192,600 1,871,300 2,265,100 (613,800) 1,344,200 1,974,400 2 1,454,900 65,000 1,399,900 1,323,700 55,000 1,288,700 9.9% 103% 131,200 4,301,700 1,994,300 500,000 1,807,400 3,974,700 1,915,800 970,000 1,889,100 82% 7.0% 118,300 1,085,900 1,085,900 1,085,900 1,085,900 10,334,200 6,890,300 555,000 4,088,900 9,391,400 5,275,900 60,000 425,000 3,830,500 10 0% 12 8% 458,400 270,000 270,000 245,300 79,400 10,000 155,900 101% 73 2% 114,100 1,637,100 1,740,000 65,000 30,000 2,100 1,327,200 690 ,000 85,000 30,000 542,200 38 4% -99.6% (640,100) 2,113,600 858,000 892,100 685,500 1,655,900 421,000 697,100 537,800 27.6% 52% 27,700 1,759,200 208,200 153,200 1,397,800 1,081,000 10,000 1,071,000 62.7% 305% 328,800 1, 650, 200 405,500 208,800 495,400 440,500 1,862,100 791,800 251,700 400,000 418,6800 -16.715 62% 21,900 4,804,000 3,791,800 88,300 5,000 936,900 4,737,000 3,847,100 88,300 6,000 618,600 1.4% 150% 122,300 438.100 436,100 346,900 10,000 338,000 25.71 294% 99,200 12,770,200 6,145,500 1,351,500 1,712,500 4,050,900 11 ,255,400 5,338,900 79,400 808,000 1,152,100 3,679,000 13.5% 44% 171,900 117,500 117,500 124,800 124,500 -5.6% -6 6% (7,000) 581,200 581,200 513,700 519,700 9 2% ' 9215 47,600 582, 100 852 ,100 961,000 60,000 801,600 2.4% 100% 50,600 2,094,100 1,481,300 122,000 84,000 396,800 1,914,900 1,390,300 12.000 122,000 03,500 307,100 94% 29215 99,700 3,654,900 1,491,900 122,000 84,000 1,957,600 9,414,700 1,390,300 72,000 122,000 83,500 1,748,900 7.0% 121% 210,700 738,000 735,1000 760.6000 100,000 (735,000) (735,100) (660,600) 0 0 100,000 0 100,000 0 0 -100 0% 0 IRATINO SUMMARY. DIALS 28,759,300 13,327,100 1,473,300 1,881,500 10,097,400 24,181,600 12,005,100 311,400 928,000 1,660,600 9,258,400 108% 91% 841,000 et Expanddures funded by' MR TRANSFER PAYMENTS - PROGRAM OPERATING AND ADMINITRATION 111sctPAL LEVY )eflcit / (Surplus) 645,800 9,251,800 10,097,400 0 Net Expenditures in this document consist of the Municipal Levies and MNR Transfer Payments summarized above. *CFGT stands for The Conservation Foundation of Greater Toronto. 845,800 410 800 8250.400 62 10,0% 841,000 641,000 Attachment 2 THE TORONTO AND REGION CONSERVATION AUTHORITY 2004 OPERATING BUDGET: SUMMARY OF CHANGES OVER 2003 FOR OCTOBER 3/03 BUSINESS EXCELLENCE BOARD ACTIVITY GROSS EXPEND. $000's Increase /(Decrease) NET OPERATING: FINANCE & BUSINESS DEVELOPMENT Administration 157,500 192,500 Rental Properties 327,100 16,400 Greenspace Protection & Acquisition 131,200 131,200 Black Creek Pioneer Village 327,000 118,300 Food Services 0 0 942,800 458,400 WATERSHED MANAGEMENT Program Administration 24,700 114,100 , Plan Review 509,900 (540,100) Watershed Strategies 457,700 27,700 Resource Science 678,200 326,800 Environmental Services (311,900) 21,900 C.A. Public use & Land Management 67,000 122,300 Enforcement and Security 89,200 99,200 (1,514,800) 171,900 CORPORATE SERVICES Communications 47,500 47,500 Corporate Services- Customer Service - 20,500 80,500 Corp Sec./ HR Marketing (7,000) (7,000) Conservation Feld Centres 179,200 89,700 (240,200) 210,700 VEHICLE & EQUIPMENT Acquisitions and Maintenance (22,500) 77,500 Program recoveries (77,500) (77,500) (100,000) 0 OPERATING SUMMARY: TOTALS 2,597,800 841,000 Net Expenditures funded by: MNR TRANSFER PAYMENTS- 0 0 PROGRAM OPERATING AND ADMINISTRATION MUNICIPAL LEVY INCREASE 0 841,000 BREAKOUT OF STAFF $ CHANGES: Benefits: General -OMERS (including new positions) Salaries - 3% proposed wage adjustment - Increase of 15 FTE's: Some proposed, some new, some partial to full year - Reclassifications & Increments 194.4 525.0 375.0 817.0 % of Gross Increase 7.5% 20.2% 14.4% 31.4% 330.2 12.7% 2,241.6 86.3% 63 RES. #C22 /03 - REVIEW OF RESERVES POLICY Staff report on Toronto and Region Conservation Authority (TRCA) reserves as requested at Business Excellence Advisory Board Meeting #5/03. Moved by: Seconded by: Bill O'Donnell Rob Ford IT IS RECOMMENDED THAT the staff report dated September 25, 2003 on reserves be received. AMENDMENT RES. #C23 /03 Moved by: Seconded by: Bill O'Donnell Rob Ford THAT the main motion be amended to read: IT IS RECOMMENDED THAT the staff report dated September 25, 2003 on the status of reserves be received. AND FURTHER THAT staff be directed to report back on a policy to develop and manage reserves. THE AMENDMENT WAS CARRIED THE MAIN MOTION, AS AMENDED, WAS CARRIED BACKGROUND In view of the discussion precipitated by the tabling of the interim financial progress report at its last meeting and staff's concerns regarding TRCA's ability to respond to significant losses of revenue caused by weather, natural disaster or economic downturn , the Business Excellence Advisory Board requested a report on TRCA reserves, and generally, on how the TRCA can protect itself, in future, from significant losses of revenue. On December 31, 2002 the TRCA's nine reserves totalled $2,210,949, as itemized in the table below. These reserves were established over a number of years and, with one exception, are completely under the control of the TRCA. 64 Vehicle & equipment $446,792 Food service equipment 23,784 Major office equipment 31,061 Recreation development and restoration 306,075 Major maintenance 225,910 Lakefill quality control 284,837 Tree donation program - 38,148 Special projects 804,342 Funds held under Provincial revenue sharing policy 50,000 TOTAL $2,210,949 Funds held under provincial revenue - sharing policy This reserve is the only one that is not under complete control of the TRCA. The reserve holds funds received from the sale of assets (usually land) or long term leases, as directed by policy of the Ministry of Natural Resources. Ministry policy dictates that after Minister's approval is obtained to dispose of land, the TRCA must hold the proceeds in reserve to finance approved projects. The ministry's policy applies to assets which were acquired with provincial funds, in whole or in part. The $50,000 current balance results from an initial deposit on the Earth Ranger's lease at Kortright. By 2005, lease payments will total $1.2 million, all of which must be spent on improvements at Kortright, in accordance with the Minister's approval. Vehicle & equipment reserve The TRCA operates approximately 45 vehicles, passenger and truck, and numerous pieces of equipment such as mowers, tree spades, etc., which have an original cost of approximately $3.4 million and which have varying amounts of useful lives remaining. Management guidelines are in place for replacement, additional units or redeployment of items, where feasible. An appropriate "charge back" is developed for each unit, to ensure that not only the original investment is recovered from operating and capital budgets, but also the annual operating costs. Charge back amounts can be varied at any time to factor in unusual circumstances, e.g., higher usage than originally contemplated when the charge back rates were first established. Food Service \ Major Office Equipment \ Major Maintenance These reserves were established with the intent of moderating the impact on operating budgets caused by non - recurring large equipment or maintenance expenditures. 65 Recreation development and restoration The "recreation development and restoration" reserve was established in the mid 1980's when TRCA entered into a long term lease with the operator of a water park at Claireville, now run by Wild Water Kingdom Ltd. A portion of each year's lease payments were set aside so that at the expiry of the lease sufficient funds would be available to renaturalize the grounds upon which the park was situated, in the event the operator failed to do so. An updated assessment of the park's infrastructure is required to re- establish the cost of renaturalization, when the lease expires. It must be noted that if the lease is renewed, then the potential for the TRCA to incur any cost becomes less likely. Lakefill quality control When the TRCA launched the "Improved Lakefill Quality Control Program ", there was a certain amount of concern whether the revenue streams would be consistent enough from year to year to cover the annual, relatively fixed program costs and so it established the reserve to not only ensure the programs viability but also to have some funds to effect an orderly shut down of the program, should the need arise. As it turned out, revenues have been sufficient to carry the program and to also fund a small number of watershed management projects. For a number of reasons, it now appears that fill revenues will be a small fraction of the levels once achieved, and no significant costs are contemplated were the program to cease operating completely. There is a growing demand for an "inland fill quality program" which is in pilot testing and may require some start-up funds from this reserve. Tree donation program Originally an initiative of The Conservation Foundation of Greater Toronto (CFGT), this program has recently been transferred to the TRCA for management, although the CFGT continues to actively solicit donations. Under this program, we have assumed an obligation to plant memorial trees within the designated Donor Forest in Kleinburg and to maintain them in perpetuity. Special projects The "special projects" reserve has been accumulating over several years with revenues generated by a variety of revenue producing ventures of the Environmental Services section, by charging subdivision developers for the relocation of unwanted top soil. Staff have been recommending an updated /expanded nursery workshop and office complex for many years and, subject to budgetary approval, plan to use this reserve to achieve that objective. Report prepared by: Rocco Sgambelluri, extension 5232 For Information contact: Rocco Sgambelluri or Jim Di!lane, extension 6292 Date: September 25, 2003 66 SECTION IV - ITEMS FOR THE INFORMATION OF ANOTHER BOARD RES. #C24/03 - FINANCIAL PROGRESS REPORT As of September 30, 2003. Update to the Financial Progress Report presented to the Business Excellence Advisory Board (BEAB) at its meeting held on September 5, 2003. Moved by: Seconded by: Rob Ford Bill O'Donnell IT IS RECOMMENDED THAT the Financial Progress Report dated September 30, 2003, be received. CARRIED BACKGROUND At the meeting of the BEAB held on September 5, 2003, staff presented the Financial Progress Report for the period ending July 31, 2003. Staff advised of a number of issues which affected the financial performance of the Toronto and Region Conservation Authority (TRCA) including: • TRCA revenues have been hurt by a number of events including SARS, the threat of West Nile virus, the decline in value of the U.S. dollar in relation to the Canadian dollar and the weather. Staff reported on the potential impact of SARS in an earlier report and received direction to investigate opportunities to receive relief. • Black Creek Pioneer Village, Kortright Centre and the conservation areas, including campgrounds, have seen diminished revenues. Staff advised that if no further action was taken to deal with the reduced revenues and unplanned expenditure increases, a deficit of $451,900 is projected. Actions to be taken included: • Conservation areas and Black Creek Pioneer Village will each find about $100,000 in net expenditure reductions: this will be done by reducing expenditures in various categories. • Development Services and Resource Science have an opportunity for additional revenue of $100,000 including the strengthening of collection procedures for planning and permitting fees. • Delaying hiring and gapping, as well as reductions in corporate service spending, will produce $100,000 in savings. • The balance will be made up from reserves if necessary. Staff also advised that the August electricity outage had an impact, particularly on Black Creek Pioneer Village which was closed on the weekend of the power shortage and lost significant revenue. Staff is advised that the province has a program to reimburse organizations for losses. To date, staff has not received information about the provincial program. After discussion with the BEAB, staff was directed to provide a report on the current status of TRCA reserves. This is included in the agenda of the October 3rd meeting, and an additional report on options with respect to reserves will be brought forward at a future BEAB meeting. Also, staff was directed to report to the BEAB at its October 3, 2003 meeting on further changes and adjustments needed to avoid a deficit, which is the subject of this communication. 67 RATIONALE Attached is an updated Financial Progress Report to September 30, 2003. With minor exceptions, the projections prepared as of July 31, 2003, continue to be valid. Black Creek Pioneer Village has seen its revenue projections deteriorate by about $50,000 due to weather and the electricity outage in August. This is an added pressure. In effect, the projected deficit (assuming no further action) of $451,900 previously projected is now at about $500,000. Further, there is now an additional concern with the financial impact of the Asian Long Horned Beetle infestation. Costs are being incurred and recorded with the expectation that funding from the province and /or Government of Canada will be available. No estimates of the potential costs are available. Options to deal with the deficit are as outlined above, and staff is implementing the actions identified. Also, the Conservation Foundation has increased its fund raising target and efforts for 2003. If the CFGT is successful, and if they were willing to do so, a portion of the increased fund raising could be allocated to assist the TRCA. DETAILS OF WORK TO BE DONE Staff will continue to monitor the financial situation and advise at the November 14th BEAB meeting of any further developments. Staff continue to seek out potential government programs which offer relief for revenues lost due to SARS and the electricity outage. Report prepared by: Jim Dillane, extension 6292 For Information contact: Jim DiIlane, extension 6292 Date: September 30, 2003 Attachments:1 68 Attachment 1 PROGRESS REPORT AS OF JUNE 30, 203, UPDATED FOR SUMMER REVENUE RESULTS SUMMARY OF PROJECTED VARIANCES AT DECEMBER 31, 2003 ACTIVITY FINANCE & BUSINESS DEVELOPMENT Administration Rental Properties Greenspace Protection & Acquisition Black Creek Pioneer Village Food Services WATERSHED MANAGEMENT Program Administration Development Services Watershed Strategies Resource Science Environmental Services C.A. Public use & Land Management Enforcement and Security CAO'S OFFICE DIVISION Marketing Communications Corporate Services Conservation Field Centres VEHICLE & EQUIPMENT Acquisitions and Maintenance Program recoveries Operating total CAP /TAL Land Projects Admin Infrastructure Enviro. Projects Erosion /Flood Control Waterfront incl. Port Union Public Use Infrastructures Capital total Projected Change In Levy / Grant usage Total Projected Deficit / (Surplus) Expenditures $ Over /(Under) 30,000 (197,300) (28,800) (149,500) (76,300) (22,000) 13,000 106,000 (14,500) (36,700) (155,400) 0 (3,500) (44,000) (9,700) (96,000) (25,500) 0 Revenue $ Over /(Under) 50,000 (258,000) 35,000 (392,900) (112,900) 0 (53,400) 111,000 0 (36,700) (352,000) (10,000) 0 0 0 0 0 (35,700) (129,000) (25,500) 0 (710,200) 0 0 (103,900) 0 (3,047,700) (400,000) (1,210,100) 0 0 0 0 (2,050,000) (400,000) (3,551,600) 69 (2,450,000) Net Expenditures $ Over /(Under) (20,000) 60,700 (63,800) 243,400 36,600 (22,000) 66,400 (5,000) (14,500) 0 196,600 10,000 (3,500) (44,000) 26,000 33,000 0 0 499,900 0 0 (103,900) 0 (997,700) 0 (1,101,600) (1,101,600) 499,900 TERMINATION ON MOTION, the meeting terminated at 10:13 a.m., on Friday, October 3, 2003. David Barrow Vice Chair ks Brian Denney Secretary- Treasurer c. THE TORONTO AND REGION CONSERVATION AUTHORITY MEETING OF THE BUSINESS EXCELLENCE ADVISORY BOARD #7/03 November 14, 2003 The Business Excellence Advisory Board Meeting #7/03, was held in the South Theatre, Black Creek Pioneer Village, on Friday, November 14, 2003. The Chair David Barrow, called the meeting to order at 9:10 a.m. PRESENT Bas Balkissoon Member David Barrow Vice Chair Rob Ford Member Dick O'Brien Chair, Authority Bill O'Donnell Member REGRETS Ron Moeser Chair Maja Prentice Member RES. #C25 /03 - MINUTES Moved by: Seconded by: Bill O'Donnell Bas Balkissoon THAT the Minutes of Meeting #6/03, held on October 3, 2003, be approved. CARRIED PRESENTATIONS (a) A presentation by Paul Speck, Vice President, Aon Reed Steinhouse in regards to Toronto and Region Conservation Authority's Risk Management Policy. (b) A presentation by Marty Brent, Manager, Black Creek Pioneer Village in regards to Black Creek Pioneer Village Capital Infrastructure Projects. RES. #C26 /03 - PRESENTATIONS Moved by: Seconded by: Bill O'Donnell Bas Balkissoon 71 THAT above -noted presenation (a) be heard and received. CARRIED RES. #C27 /03 - PRESENTATIONS Moved by: Seconded by: Rob Ford Bas Balkissoon THAT above -noted presenation (b) be heard and received. CARRIED SECTION I - ITEMS FOR AUTHORITY ACTION RES. #C28 /03 - ELIMINATING BARRIERS TO EMPLOYMENT FOR NEW CANADIANS Underemployment of new Canadians in the Toronto area. Moved by: Seconded by: Bas Balkissoon Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the staff report on Toronto and Region Conservation Authority (TRCA) initiatives for the inclusion of new Canadians and others in employment, outreach and volunteer opportunities be received. AMENDMENT RES. #C29 /03 Moved by: Seconded by: • Bas Balkissoon Rob Ford THAT the following be inserted after the main motion: THAT TRCA's contribution to Career Bridge, for Intern expense reimbursement, be capped at $20,000; AND FURTHER THAT staff be directed to monitor the effectiveness of the program in 2004 and report back to the Business Excellence Advisory Board at the end of 2004, prior to any extension or expansion of the program. THE AMENDMENT WAS CARRIED THE MAIN MOTION, AS AMENDED, WAS CARRIED 72 BACKGROUND The Toronto Alliance formed out of recommendations of the Toronto City Summit and is made up of key community stakeholders. It was recommended in the Toronto Alliance report, Enough Talk, that there is a critical issue of unemployment or underemployment of new Canadians that needs to be addressed to create the multicultural, inclusive society which is the foundation of any healthy, economically vibrant and environmentally responsible city region. The City of Toronto also conducted a study on discrimination and racism in employment and recommended that significant initiatives to eliminate discrimination in employment be implemented in full by 2008. TRCA embraces this call to action and staff have been working on developing ways to participate. The following programs /initiatives are currently being implemented at TRCA: The Volunteer Network A partnership has been developed between the Ontario Council of Agencies Serving Immigrants (OCASI) and TRCA to further develop our volunteer network. This program will assist new Canadians in gaining much needed Canadian work experience through placement in volunteer positions with TRCA. Currently we have 75 volunteers working at TRCA through this program, and the supply of volunteers is currently exceeding the demand. To address this, TRCA's Volunteer Coordinator is exploring opportunities to link volunteers with other environmental organizations, thereby expanding the impact of the overall program. Career Bridge Career Bridge is a Toronto Alliance pilot program designed to allow new Canadians to work in an internship position at TRCA and other organizations to gain the needed Canadian work experience. This is achieved through a website which matches new Canadians and employers for placement in the internship program. TRCA is one of 14 host organizations in the public and private sector, and we expect to hire two, 4 -month positions by December 2003. The cost of participation in the program is $20,000 which will be paid as salary to the interns. Newcomer Opportunities for Work Experience (NOW) The NOW program was developed by the Toronto District School Board to allow new Canadians to gain experience in a work placement in their field of expertise. We currently have one employee for 2- months under this program. The salary for this position is covered by NOW at no cost to TRCA. World Education Services (WES) WES is an organization providing services to Citizenship and Immigration to evaluate new Canadians' educational accreditation. TRCA has partnered with WES to evaluate the environmental educational accreditation. No financial implications to TRCA. TRCA is going to conduct an audit of TRCA's readiness to support new Canadian employees, including a review of our hiring policies and procedures and providing diversity training to staff. As part of our overall Outreach program, we are going to provide mentorship to new Canadians. 73 DETAILS OF WORK TO BE DONE Staff are investigating the following programs with the intention of implementing them at TRCA in 2004: • Diversity training for all staff. • Community Action Sites in areas with large immigrant populations. • Multilingual staff speaker series for communities interested in environmental issues in their language of choice. • Incorporate inclusivity as part of our guiding principles for the 2004 Business Planning Process. • Job postings, events and volunteer opportunities through multicultural media in the GTA. FINANCIAL DETAILS $20,000 payment for participation in the Career Bridge program has been made and allocated to account #018 -01. Any additional costs resulting from new initiatives will be reviewed by staff and will be allocated to the Human Resources budget. Report prepared by: Catherine MacEwen, extension 5219 For Information contact: Catherine MacEwen, extension 5219 Date: November 03, 2003 RES. #C30/03 - FUTURE RESERVES POLICY Establishment of a policy to develop and manage reserves and year -end reporting on the status of reserves. Moved by: Seconded by: Dick O'Brien Bill O'Donnell THE BOARD RECOMMENDS TO THE AUTHORITY THAT staff be authorized to establish operational reserves, on a business unit basis, within the guidelines outlined in the staff report dated November 12, 2003; AND FURTHER THAT staff report on the status of reserves as part of the 2003 year end financial reporting process. BACKGROUND At the September 5, 2003 meeting of the Business Excellence Advisory Board (BEAB), staff presented the financial progress report wherein substantial losses in revenue were noted for 2003. Concern was expressed regarding the Toronto and Region Conservation Authority's (TRCA) ability to respond to future losses of revenue, whether caused by natural disaster, economic downturn, weather or other external factors. At Authority Meeting #8/03, held on October 31, 2003, the following resolution in regards to the status of the reserves as of December 31, 2002 was approved: THAT the staff report dated September 25, 2003 on reserves be received. 74 AND FURTHER THAT staff be directed to report back on a policy to develop and manage reserves. In review, on December 31, 2002 the TRCA's nine reserves totalled $2,210,949, as described in the table below. Except for the "Provincial Revenue Sharing Policy" reserve, the use of these reserves is completely under the control of the TRCA. It is not anticipated that the 2003 year -end reserve balances will be significantly different: YEAR END RESERVES 2002 Vehicle & Equipment 446,792 Food Service Equipment 23,784 Major Office Equipment 31,061 Recreation Development and Restoration 306,075 Major Maintenance 225,910 Lakefill Quality Control 284,837 Tree Donation Program 38,148 Special Projects 804,342 Funds held under Provincial Revenue Sharing Policy 50,000 TOTAL $2,210,949 RATIONALE The events of 2003 clearly demonstrated that TRCA is vulnerable to sustaining significant revenue losses by forces which it can't control. Reliance on municipal partners may not be practical, given that the events which might prevent TRCA from reaching revenue targets would also likely effect its partners and their ability to lend support. The remaining options appear to include deep expenditure reductions with the resultant long term implications or reliance on reserves. Depending on the nature of the program, there is a certain level of associated expenditures that can be curtailed in the event of significant program revenue losses. The use of reserves could be an effective measure when all other avenues of funding net expenditure reductions, which do not have long term implications, have been exhausted. There are also a number of other important issues to consider in formulating a reserves policy: 1) In addition to the use of reserves to protect the TRCA from severe revenue losses, staff have noted, most recently within the latest strategic and business plan updates, the desire to use reserves as a source of "seed" money that could fund innovative projects and programs. Although the potential cash flows may be positive, when budgets are tight, staff may be hesitant to assume the associated risk. 2) Reserves could also be used to help finance larger expenditures such as for major maintenance, for which it could take several budget cycles to accumulate the funds. 75 3.) Finally, the use of reserves, if assigned by business unit, may encourage long term planning within the unit. For all of the above reasons, staff are recommending that a new set of reserves be established, known as "Operating Reserves ", and be allocated by business unit or groups of related ' business units, as defined in the latest business plan, under the following guidelines: 1. Business unit reserve targets will be set at a minimum of 15% of operating revenues. (This minimum target should be sufficient to handle most situations and takes into account the consideration that not all of our operations and programs are likely to suffer at the same time. For example, lack of snow for an entire season may cancel the ski program but would likely not impact any other program.); 2. The reserve for Corporate Services be set at a minimum of 15% of the gross operating expenditures budget; 3. Reserves will be drawn down by annual operating deficits from each business unit, but increased by at least 50% of any annual operating surpluses; 4. Amounts not earmarked for any particular business unit will annually be directed to the Corporate Services reserve and used for corporate endeavors, as outlined in annual budget submissions. A review of the 2004 preliminary estimates indicates that, based on the above guideline of 15% minimum, approximately $2.5 million is required to accommodate the initial needs of the business units. Although amounts in excess of this target could be achieved over time depending on how much surplus individual units could generate, it would also be true that while some units would be growing their reserves, others would be drawing them down. On balance, it is not expected that operating reserves would significantly exceed the minimum target levels of $2.5 million, based on 2004 revenue targets. Expenditures from reserves would be subject to the normal budget process and approvals. Now that the purpose and size of the reserves has been established, it is important to focus on how the reserve targets will be reached. Initially, some of the existing reserves could be reassigned for this purpose, but not all. The Vehicle & Equipment reserve has operated effectively for many years and there would be no reason to change that now. Funds would be available to any business unit for the purchase of a new or replacement item, subject to the standard "charge back" rules. The Tree Donation reserve should be allowed to exist on its own, as proof to donors that our obligation for the perpetual care of the trees is being met. The Provincial Policy reserve is required under provincial rules and cannot be used for any purpose not approved by the province, without the forfeiture of the provincial share of the proceeds, usually 50 %. The 2004 preliminary budget allows for the use of the Special Projects reserve to partially finance the proposed nursery work shop and office, and unless other funds were found to replace this source, it would not be available to be used for building up operating reserves. A reassignment of the reserves as of Dec. 31, 2002, based on the above analysis would create the following set of reserves: 76 PROPOSED RESERVES Vehicle & Equipment $446,792 Operating Reserves (new) 871,667 Funds held under Provincial Revenue Sharing Policy 50,000 Tree Donation Program 38,148 Special Projects 804,342 TOTAL $2,210,949 As demonstrated in the table above, only about $872,000 from existing reserves would be available as start up funds for the new operating reserves, significantly below the $2.5 million target. If, however, alternative sources of funds could be found for the new nursery workshop and office, then the operating reserves could be increased to almost $1.7 million. Staff will give consideration to this possibility when finalizing the 2004 capital budget. Staff will also explore the following possibilities as sources of new funds which can be applied towards the operating reserve targets: 1. In addition to existing reserves, the TRCA has in hand significant unspent funds associated with specific projects, mainly in the form of capital levy and from other sources such as local municipalities, senior governments, project sponsors, etc.. Although, these amounts are earmarked, there may be a few limited opportunities to redirect these funds to operating reserves, with the contributor's approval, where necessary. 2. Another opportunity for funds which can be used to augment reserves may rest with the Conservation Foundation, which at the end of 2002 held in excess of $1.1 million for projects of the TRCA. For example, the foundation has in hand approximately $130,000 in a support fund for the Kortright Centre, from which the interest earned is directed to the Kortright operating budget annually. At this time, it may be appropriate to ask the foundation to transfer these funds over to the TRCA to help build up the Kortright component of operating reserves. A complete review of foundation holding accounts will determine whether there may be other funds which could be transferred. 3. A further measure that could help achieve the reserve targets could involve the application of interest to end of year reserve balances. Although this would impact the operating budget, which in 2003 had a provision for $300,000 in general interest revenue, it could be an effective tool for ensuring that reserve balances grow and maintain minimum targets. Staff will give consideration to the allocation of interest when finalizing the 2004 budget, perhaps phasing in a full -yield allocation over several years to minimize the impact on the budget. Based on average returns in 2003 and a full target of $2.5 million, approximately $90,000 (of the $300,000) in interest earnings would be required to augment reserves. 77 In addition to this minimum target for operating reserves, the business plan identifies the need for consolidated head office space. As a preliminary estimate, an amount of at least $5.0 million will have to be raised over the next five years to make the new office space a reality. Staff are proposing that a new Office Needs reserve be established and that the member municipalities be asked to consider as part of the 2005 budget discussions levy contributions of approximately $500,000 per annum based on the TRCA CVA cost \ benefit sharing formula. In the interim, staff will pursue other sources of funds and partners to secure the balance of funds required. Accumulated Deficit Before the discussion on reserves can be completed, it must be noted that the TRCA has an accumulated deficit of just over $750,000, of which $390,000 is the unfunded balance of land purchases from several years ago. The rest, $360,000 can be attributed to the Living Machine project at Kortright, which was completed in 2000. At its peak, the accumulated deficit reached almost $1.3 million, but was reduced to the current level by surpluses in the last several years. At current pace, it may take a few years to completely erase these unfunded expenditures. Given the financial hardships of 2003, a planned reduction in the deficit will likely be postponed. Staff have reported on these circumstances annually through the budget process and the presentation of the annual audited financial statements. Staff have indicated a preference not to use reserves to offset the deficit, and a willingness to continue to seek possible sources of funds to pay for these unfunded expenditures, particularly for land. It is recommended that once the target for operating reserves is met, at minimum, that any surplus reserve funds be used to offset the deficit. In summary, staff will continue to explore all opportunities to achieve the targets. As part of the 2003 year end reporting on the audited financial statements, staff will bring back an update on the status of reserves and the results of the various efforts noted above to find funds that could be used to augment reserves. Report prepared by: Rocco Sgambellurl, extension 5232 For Information contact: Rocco Sgambelluri, extension 5232 Date: November 12, 2003 RES. #C31/03 - PROTOCOL FOR THE NAMING OF TRCA ASSETS Establishment of a protocol for the naming of assets of the Toronto and Region Conservation Authority (TRCA). Moved by: Seconded by: Bill O'Donnell Bas Balkissoon THE BOARD RECOMMENDS TO THE AUTHORITY THAT WHEREAS the Toronto and Region Conservation Authority has the legal authority to name its assets; 78 AND WHEREAS TRCA is a privately and publically funded organization with many stakeholders; THEREFORE BE IT RESOLVED THAT the Protocol for the Naming of TRCA Assets shall be a consultative process where required, subject to the criteria outlined in the staff report, dated November 11, 2003. CARRIED BACKGROUND In striving towards The Living City, TRCA has many donors who contribute directly and indirectly to many of our environmental programs and to whom we provide some level of recognition. One of the common potential types of donor recognition is the naming of physical assets for a pre - determined period of time in celebration of the donor's contribution. The naming of TRCA assets has always been an ad hoc process and in order to utilize this as a method of donor recognition, TRCA needs to develop a consistent process. The naming of an asset is usually dependent on the size of the donation and the appropriateness of the name itself. TRCA recognizes that certain physical features such as unnamed watercourses are named in consultation with the Ministry of Natural Resources, in accordance with a Provincial protocol. TRCA recognizes that our buildings, parks, lands, forests, special structures like bridges, and other physical features are part of the neighourhood landscape of the communities that we serve. To ensure that naming and potential name changes of our assets fits with the character of the area, and given many of TRCA's assets are purchased in partnership with other stakeholders, it is proposed that TRCA follow a consultative process, subject to the approval of the Authority. RATIONALE TRCA will follow a consistent process to name or rename TRCA assets including lands, structures and other physical attributes. This process would include: • Researching the current and suggested names, particularly their historical relevance. • Engaging in a consultative process with interested stakeholders, including Members of The Conservation Foundation of Greater Toronto, donors, TRCA employees, Authority Members, members of the public, municipal and other non -profit organizations. All name changes shall be subject to approval of the Authority. Municipalities and other stakeholders will receive information on the naming process including the rationale, the timing of the name change and any research on the history of the name to allow for comment. The naming of TRCA assets may contain any or all of the following: • The name of a major individual or corporate /public sector organization, possibly a donor. • The name of an individual prominent in the environmental or conservation community. • A relevant historical name associated with the geographic area or community. • The name of a strategic initiative, a citizen's group or other partnership of TRCA. • Other names that may have significance for a specific site and area. 79 This approach would not be used for naming of events or programs, where a sponsor has donated to a specific activity(s) and no permanent physical assets are being created. Report prepared by: Catherine MacEwen, extension 5219 For Information contact: Catherine MacEwen, extension 5219 Date: July 02, 2003 SECTION IV - ITEMS FOR THE INFORMATION OF ANOTHER BOARD RES. #C32/03 - ACCOUNTS RECEIVABLE STATUS REPORT November 2, 2003. Staff report on accounts receivable. Moved by: Seconded by: Bas Balkissoon Bill O'Donnell IT IS RECOMMENDED THAT the report on accounts receivable of the Toronto and Region Conservation Authority (TRCA), as of November 2, 2003, be received. CARRIED ANALYSIS The schedule below summarizes the status of receivables, including aging and classification. The schedule excludes $5,348.00 in accumulated interest arrears on invoices outstanding for more than 30 days. ACCOUNTS RECEIVABLE AGING, BY CATEGORY (Excluding Municipal Levy and MNR Grant - As at November 2, 2003) Items in excess of $1,000.00 included in the 90- plus -days column, are listed on the following page. Except for the amount of $4,621.56 due from Robertson Gaze Associates, these amounts are deemed collectible. 80 CURRENT 31 TO 60 DAYS 61 TO 90 DAYS 90 PLUS DAYS TOTAL % SCHOOLS AND SCHOOL BOARDS 122,584 10,982 15,474 273 149,413 15.7% GOVERNMENT 301,156 233,004 22,686 67,630 624,476 65.6% CORPORATE, INDIVIDUAL AND COMMUNITY GROUPS 78,794 54,798 11,327 33,291 178,210 18.7% TOTAL 502,534 298,784 49,487 101,194 951,999 100.0% % OF TOTAL 52.8% 31.4% 5.2% 10.6% 100.0% Items in excess of $1,000.00 included in the 90- plus -days column, are listed on the following page. Except for the amount of $4,621.56 due from Robertson Gaze Associates, these amounts are deemed collectible. 80 Receivable balances, as reported on each of the previous reports to the Board, after 1999, are presented below: DATE Total $ 90 -Plus $ November 2, 2003 951,999 101,194 August 24, 2003 768,825 125,803 May 25, 2003 445,116 168,327 March 2, 2003 709,807 141,313 October 20, 2002 774,831 46,237 August 25, 2002 326,529 109,560 May 26, 2002 658,514 201,158 January 31, 2002 585,736 64,259 December 30, 2001 1,078,071 38,666 October 23, 2001 350,385 106,343 August 27/01 371,985 17,153 May 25/01 1,132,443 44,810 March 26/01 621,560 167,094 December 30/00 1,014,021 67,981 September 06/00 596,536 47,728 March 19/00 869,266 100,758 February 15/00 1,007,850 42,952 81 The list below itemizes accounts greater than $1,000 included in the 90 day plus category. CLIENT NAME AMOUNT $ ARREARS INTEREST $ AGE (DAYS) NOTES Choirs Ontario 19,534.00 1,198.69 128 Amount owed re: summer music camps at Albion Hills and Lake St. George Field Centres. Group is waiting for provincial funding before they can pay TRCA. This is an annual ritual with this company, but have always paid in the end. City of Brampton 4,429.80 202.34 98 For summer music camps at Albion Hills Field Centre. Payment is being processed. JKD Family 3,120.60 191.49 131 Family function at Claremont Field Centre. Payment is expected. Robertson Gaze Associates 4,621.56 283.59 142 For planting materials. Company has advised that it is insolvent and cannot make any payments. CPI Plastics 1,467.00 67.02 98 Company picnic at Heart Lake Conservation Area. Payment is expected. TOTALS 33,172.96 1,943.13 Report prepared by: Rocco Sgambellurl, extension 5232 For Information contact: Rocco Sgambelluri, extension 5232 Date: November 5, 2003 TERMINATION ON MOTION, the meeting terminated at 10:28 a.m., on Friday, November 14, 2003. David Barrow Vice Chair /ks Brian Denney Secretary- Treasurer 82 c. erTHE TORONTO AND REGION CONSERVATION AUTHORITY MEETING OF THE BUSINESS EXCELLENCE ADVISORY BOARD #8/03 January 16, 2004 The Business Excellence Advisory Board Meeting #8/03, was held in the North Theatre, Black Creek Pioneer Village, on Friday, January 16, 2004. The Chair David Barrow, called the meeting to order at 9:45 a.m. PRESENT David Barrow Vice Chair Rob Ford Member Dick O'Brien Chair, Authority Maja Prentice Member REGRETS Bas Balkissoon Member Ron Moeser Chair Bill O'Donnell RES. #C33 /03 - MINUTES Moved by: Rob Ford Seconded by: Dick O'Brien THAT the Minutes of Meeting #7/03, held on November 14, 2003, be approved. CARRIED PRESENTATIONS (a) A presentation by Tom Smith, Vice President, Business Development, Parc Downsview Park, in regards to item 7.6 - Office Accomodation. RES. #C34 /03 - PRESENTATIONS Moved by: Seconded by: Maja Prentice Dick O'Brien THAT above -noted presentation (a) be heard and received. CARRIED 83 SECTION I - ITEMS FOR AUTHORITY ACTION RES. #C35/03 - BAKER'S WOODS FOREST MANAGEMENT PLAN Approval of the Forest Management Plan. Moved by: Seconded by: Maja Prentice Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the Baker's Woods Forest Management Plan be approved; THAT staff prepare a 2004 work plan with the Region of York and the City of Vaughan, subject to funding and available resources; THAT staff proceed with the partnership property management agreement that will address the financial obligations of the partners for plan implementation and maintenance; AND FURTHER THAT the City of Vaughan and Region of York be so advised. CARRIED BACKGROUND Baker's Woods is a 31 ha woodlot located on the northwest corner of Regional Road 7 (formerly Highway 7) and Bathurst Street. It occupies the east half of Lot 11, Concession 2 in the City of Vaughan, in an area that for planning purposes is known as Block 10. The Baker family had occupied this land since immigrating from Pennsylvania, to Vaughan in 1802 and had managed the woodlot as a "sugar bush ". since 1816. In the late summer of 1997, Mr. Paul Baker sold his total land holdings of 79 ha, including the Baker's Woods, to Sugarbush Developments Ltd. (Graywood Developments). Through the municipal planning process, the woodlot was purchased by the City of Vaughan, the Toronto and Region Conservation Authority (TRCA) and the Regional Municipality of York in late 1999. Staff from the three agencies worked cooperatively to complete a forest management plan for the woodlot and finalize the partnership property management agreement that details the roles and responsibilities of the partners. In the interim, the partners launched a community planting event in the spring of 2003. Adjacent to the Baker Woods Forest, the City of Vaughan is currently developing a municipal park. City of Vaughan will pay regards to the forest management plan in this development. The forest management plan describes the natural and cultural features of Baker's Woods and addresses the relevant management issues relating to the forest. The forest management plan for the Baker's Woods contains recommendations for management for a 20 -year period with 5 -year operating plans to be proposed and implemented. The goal of the plan will be to maintain and improve the integrity of all the natural heritage, historical and social values of the woodlot. This forest management plan has been prepared to aid in meeting the following objectives: 84 • to monitor and evaluate forest health and ecological viability; • to protect the integrity and physical condition of the woodlot; • to improve and maintain species diversity and wildlife values inherent in the woodlot; and • to recognize and plan for heritage values and anticipated public use. Summary of Proposed Management Activities for the 1st 5 -Year Operating Period 2003-2008 8.1 Forest Management - 5 -year Operating Priority (2003 -2008) Target Dates for completion Develop a detailed silvicultural prescription that would address the improvement of forest health, improve stand structure, old growth features, wildlife habitat and regeneration. The priority for removal would be trees of all sizes exhibiting pathogenic disease. Trees exhibiting decline or severe defect could be candidates for a snag development program. June 2004 Implement the silvicultural prescription and develop a work schedule limited by the removal of 1/4 of the basal area of the woodlot per yearly operation. December 2004 - February 2005 Develop a regeneration plan to establish vegetation within existing forest gaps and access roads and trails, where use of these routes will be discouraged and discontinued. Forest gaps associated with past use will also be planted to increase canopy cover. The plan will prioritize planting areas, estimate quantities of plant material, determine suitable species and estimate project costs. November 2004 Implementation of regeneration plan focusing on closing access roads and trails. April 2005 8.2 Evaluation of Sap Production - 5 -year Operating Priority (2003 -2008) Suspend tapping for spring 2002 through to 2006, after which an evaluation of forest health and potential productivity is proposed to determine if sap production is still considered to be a viable management option. February 2005 8.3 Forest Protection - 5 -year Operating Priority (2003 -2008) Edge Management and Hazard Tree Maintenance Conduct annual assessment for hazard trees along woodlot perimeter and within the 20 metre safety zone along the formal trail system by the TRCA, Region of York and the City of Vaughan staff. June 2004 City of Vaughan staff to forward a request to establish an official policy of "no backyard gates" for those residences backing onto City of Vaughan property adjacent to Baker's Woods. January 2004 Access Management Remove all remains of human activity and debris from the woodlot as part of spring cleanup. May 2004 Formalize public access and prepare trail design, determine trail alignment and surface treatments for trails. Close all other roads and trails, and monitor public use and the development of informal trails. Formalize the proposed trail location and develop trail signage. June 2004 Initiate proposed trail construction and improvements. July 2004 85 The full plan will be available at the meeting or upon request prior to the meeting. RATIONALE It is the general intent of the plan to allow natural processes to shape the ecological structure and function of the woodlot, acknowledging that some ongoing management and maintenance will be required in the interest of forest health and public use. The initial 5 -year operating period addresses management priorities that deal with immediate forest health, public use and safety issues. From a practical standpoint, these priorities should be addressed prior to any anticipated increase in public use of the woodlot. FINANCIAL DETAILS To date, the Regional Municipality of York has performed some hazard tree management, City of Vaughan has done some edge planting and TRCA staff have removed some lean -to structures. On approval of the management plan, the management agreement will address the financial obligations of the partners for plan implementation. In the interim, funding for Baker's Woods has been available from account 111 -52. Report prepared by: Zoltan Kovacs, extension 5379 For Information contact: Zoltan Kovacs, extension 5379 Date: October 17, 2003 RES. #C36/03 - BLACK CREEK PIONEER VILLAGE EVENT PAVILION Report to the Board on the Event Pavilion Moved by: Seconded by: Maja Prentice Dick O'Brien 86 Develop proposal to deal with removing the section of harden road /trail along the western edge of the woodlot to direct users away from residential Tots adjacent to the woodlot and north of the park. Also proceed with gravel pit rehabilitation. July 2004 Invasive Species Control Develop an invasive species control plan and identify problem areas and priority for controls. Determine appropriate control methods and initiate control program. January 2004 Monitoring Programs Resume North American Maple Project sampling in cooperation with the Canadian Forestry Service and re- establish monitoring plots and sampling methodology. October 2003 Initiate annual collection of NAMP field information. June - July 2004 Public Education and Natural Heritage Organized planting event and distribute an invitation to adjacent landowners. April 2003 9.0 Forest Administration - 5 -year Operating Priority (2003 -2008) Annual meeting to discuss work plan. November 2004 The full plan will be available at the meeting or upon request prior to the meeting. RATIONALE It is the general intent of the plan to allow natural processes to shape the ecological structure and function of the woodlot, acknowledging that some ongoing management and maintenance will be required in the interest of forest health and public use. The initial 5 -year operating period addresses management priorities that deal with immediate forest health, public use and safety issues. From a practical standpoint, these priorities should be addressed prior to any anticipated increase in public use of the woodlot. FINANCIAL DETAILS To date, the Regional Municipality of York has performed some hazard tree management, City of Vaughan has done some edge planting and TRCA staff have removed some lean -to structures. On approval of the management plan, the management agreement will address the financial obligations of the partners for plan implementation. In the interim, funding for Baker's Woods has been available from account 111 -52. Report prepared by: Zoltan Kovacs, extension 5379 For Information contact: Zoltan Kovacs, extension 5379 Date: October 17, 2003 RES. #C36/03 - BLACK CREEK PIONEER VILLAGE EVENT PAVILION Report to the Board on the Event Pavilion Moved by: Seconded by: Maja Prentice Dick O'Brien 86 THE BOARD RECOMMENDS TO THE AUTHORITY THAT staff be directed to continue to proceed with the design for the Black Creek Pioneer Village Event Pavilion. CARRIED BACKGROUND Development of new and expanded special events programming, and the creation of an events facility are 2 key recommendations of the 1999 Black Creek Pioneer Village (BCPV) Strategic Development Plan to revitalize the heritage attraction. New facilities to accommodate more events and extra visitors was cited as a critical infrastructure upgrade at the 40 year old, open air attraction. In addition, retrofit of the deteriorating heritage buildings was flagged as equally necessary to attract and retain visitation. With a capital commitment of $3 million for state of good repair and $3 million for new infrastructure from the City of Toronto, BCPV staff have aggressively tackled facility improvement in an effort to jump start attendance growth. The multi -year retrofit program has brought many of the heritage buildings back from the brink to a remarkable state of good repair. This has been achieved on time and on budget, with minimal disruption to operations and visitors. Concurrently, BCPV and TRCA senior staff worked with architects and program consultants to design an Event Pavilion to serve a broad range of needs. To maximize resources the pavilion was expanded to include new BCPV washroom facilities which were also identified as an essential part of the capital renewal. The project was tendered in December 2001 and came in at a cost of $2.6 million, well above the initial envelope of $1.2 million. In January 2002, BCPV staff presented the Event Pavilion plan to TRCA member Ron Moeser and City of Toronto Budget Committee member Joe Pantalone. Council members recognized the value of the concept for BCPV but requested the project be further scrutinized and revised. Councillors flagged 2 specific issues: • proof that expanded programming would generate increased audience and revenue; • the need to rethink the project design and scale back in light of the $1.2 million envelope. BCPV staff have followed through on the directive on both these issues and the results are summarized in this report. I. Pavilion Redesign and Construction Schedule BCPV staff and project architect incorporated the recommendations and findings of the past 2 years into the redesign of the event facility. The program evaluation and design rethink based on broader experience has been most valuable. The redesigned Event Pavilion is scaled back to a much more basic structure, but the building could be fully enclosed at a later stage, should growth and expansion warrant it. The simplified 5000 sq ft Event Pavilion structure will accommodate the basic needs within the established $1.2 million budget. The 1- storey open air structure will sit on a concrete slab floor, and in design fit the scale and context of BCPV. it is situated adjacent to the Village Green so that programming can be contained within the pavilion or staged out to a larger audience on the Village Green. 87 The Pavilion accommodates new washrooms and a snack bar for greater customer convenience and retail potential. The washrooms account for nearly $300,000 of the $1.2 million total. BCPV requires new public washrooms that meet code, incorporate energy saving fixtures, and can adequately handle visitor volume. They are a priority in the capital plan, and have been effectively incorporated into the Pavilion plan to maximize resources. The plan also includes snack bar space which meets public health standards, which is another infrastructure priority in order to achieve greater revenue generation potential. The Pavilion mechanical system links into the new energy savings gas loop, and serves as the centre to heat 3 other buildings nearby. The pavilion will fulfill the major requirements for: • covered, open -air entertainment space; • flexible space for various types of use and set -ups; • ample power for performance requirements; • new energy efficient public washrooms to replace aging 1960's washrooms; • a basic green room for performers and equipment storage; • a basic space for snack bar service for general daily and event use; • gravel service lane way at the rear of the facility. Project Schedule January 2004 February/March 2004 March /April 2004 April - August 2004 Final drawings Building permits and tender Board award of construction contract Construction II. BCPV Development in the Context of the Toronto Culture Plan Toronto's Culture Plan for the Creative City was adopted by Toronto City Council June 2003. • The Culture Plan will guide Toronto's cultural development over the next 10 years. • The Culture Plan demonstrates that Toronto's arts, culture and heritage assets are essential to Toronto's economic future as well as its quality of life. This plan defines culture's role at the centre of the economic and social development of the city. Culture Plan Principles • City Council recognizes that culture plays an essential role in building and sustaining a diverse urban community that is socially and economically healthy. • The City's cultural programs will promote inclusivity and celebrate cultural diversity. • Toronto residents and visitors should have affordable and convenient opportunities to participate in the cultural life of the city. • City Council will play a leadership role to ensure that Toronto has a vibrant, active and strong cultural life. Culture Plan Goals • The City plan has a goal of increasing participation in cultural events by residents in all parts of the city. • Heritage buildings and landscapes are the physical foundation of the Creative City. The City's goal is to intelligently preserve them, to give a sense that Toronto is not like any other place in the world. 88 Culture Plan Recommendations • The Culture Division and its partners will promote inclusivity and celebrate cultural diversity by providing a range of accessible cultural programs and opportunities. • The Culture division will partner... to increase opportunities for free or low -cost participation in arts and culture programs and events for children, youth, seniors, or other under -served populations. • The City's museums are repositories of our oldest cultural memories and play a significant role in telling Toronto's story. Museums' future initiatives should have community and tourism development goals. • The City will develop partnerships with the private and non -profit sectors and with other levels of government to foster culture through renovated, expanded and new cultural facilities. • The City will use the Cultural Facilities Database to identify potential public benefits through the development review process and to help implement Council's policy, adopted in the Official Plan, to create Arts Districts and Cultural Corridors that can draw visitors and revitalize communities. City of Toronto Culture Plan - Economic Impact • Experience has shown that every dollar the City invests in its own cultural programs generates a combined direct and indirect economic impact of $2.20. In addition, every new dollar invested by the City in arts and culture grants will leverage approximately $4 in funding from other sources. • Each dollar invested (directly and indirectly) in cultural activities by the City generates 3.2 dollars in economic activity. • The Toronto culture sector provides over 190,000 jobs, and employs 14% of the city's work force. • A recent Statistics Canada survey has shown that 56% of American adult travellers included a cultural component on their most recent trip. • The City Culture Division now has a database of all known cultural operations. The database shows that the northwest corner of Toronto is under - served in cultural institutions given the population density, while the downtown core is has a rich array of institutions within the emerging Cultural Corridors. The database and cultural maps allow staff, council, residents, and private developers to see at a glance where things can be improved. III. The 2003 Black Creek Pilot Music Festival BCPV developed, launched and tested new programming over 2 years, 2002 and 2003 as part of the business plan for the Pavilion. ( 2002 Music in the Streets, 2003 festival Sensational Sounds of Summer) BCPV raised $130,000 through private donations and leveraged grants to launch the pilot summer music festival. Program evaluation covered content, marketing campaign, audience feedback, venue strengths and weaknesses, performer feedback, operational logistics and cost/benefit analysis, of which the following are highlights: Festival Program • BCPV engaged musicians, dancers, puppeteers, storytellers, food and craft vendors; BCPV staff developed additional on -site child- focused programming and expanded retail products to integrate with the festival. • Both professional artists and local community arts groups performed. 89 • 33 performing groups totalling over 200 performers enlivened the two stages in tents on the Town Hall Green in the centre of the attraction. • The festival targeted 7 ethnic and cultural communities, celebrating the cultural diversity of Toronto and offering more inclusive programming to reflect the population. • While performers were enthusiastic about a new event at a new venue, vendors were not as easy to attract, preferring to commit to events after they have built the event for several years and developed a solid following and reputation. Marketing Campaign • Because of SARS, the marketing focus was shifted to local markets only. • There was sufficient program critical mass to develop a significantly stronger marketing campaign than BCPV has ever previously mounted. • Visitor survey results indicate significantly higher than average awareness of special events - 65.6% compared to the 50% benchmark in 2001. • Significant increased visibility in non - traditional media. • Increased outreach to local under - served community of Jane /Finch. Audience Feedback • 65.6% visited BCPV specifically because of the music events. • Guest feedback was extremely positive confirming quality and good value. Venue Strengths and Weaknesses (including Performer Feedback) • BCPV is seen as a strong, exciting location for entertainment, because of the unique heritage /natural setting. • 40' x 80' tent was erected on the Village Green for entertainment, providing shelter from sun and rain, and seating for 400. BCPV rented the tent, the 20 X 20 stage, sound equipment and seating for the 7 week period at a cost of $20,000. • Tent rental was a good short term option, however there were deficiencies in performance quality, extra costs for weekly set -up and break down, grounds restoration costs, storage and green room deficiencies that diminished overall efficiency and effectiveness of program delivery. • Ceiling heights were found to be inadequate for dance groups in elaborate costume. • Lighting was not rented for this pilot, however it is a mandatory requirement for future. • Vehicle access by performers had to be restricted in the historic core during operating hours for visitor safety. Direct road access to a shipping entrance in the venue for suppliers is required. • Severe weather (lightening storms) caused some damage to equipment and instruments in tents, and shows were interrupted when equipment had to be disconnected. • The tent lacked secure facilities for valuable equipment such as sound systems, props, etc, which required added labour every event morning and night. • The temporary Green Room constructed in the basement of Laskay Emporium provided the minimum level of accommodation performers require (a change room and some storage). Performers expressed a desire for at least one private washroom, air conditioning and sufficient space to accommodate groups of up to 20 performers. Also, they require ceiling heights of at least 8 feet for headdress and other costumes, etc.. • Grounds restoration after the removal of the tent was problematic. Regeneration of grass on the predominantly clay soil base material has not been successful, affecting subsequent programming. 90 Facility Recommendations: • BCPV must provide a more permanent structure to ensure coverage against rain, keep performers and equipment dry and protected, provide shelter for the audience and be equipped to handle electrical needs. • provide greater stage capacity of 20' X 30' and ceiling height of 14 feet or more to accommodate dancers costumes, props and equipment. • expand the food service, including a beer garden, and ensure amenities are in close proximity to the entertainment area and meet all health regulations. • increase the volunteer corps to look after event details efficiently. • provide a larger Green Room with washrooms, change rooms and air conditioning to accommodate an average of 20 performers. • use better quality sound equipment and contract a sound technician during alt events. • develop more contacts with craft vendors to participate at events. Direct Results • Newly established collaboration with the Aboriginal community to host the first Metis Arts Festival at BCPV on July 17 and 18, 2004. • Sponsorship development to underwrite program and marketing costs for future programming. • Increased visibility in non - traditional media, relationship building with Le Metropolitan (French) and Tandem (Italian) Community newspapers as well as coverage on OMNI Television, Radio Krin and Chin Radio. Costs and Benefits of Expanded Programming The impact of SARS and the Toronto Blackout, which forced the cancellation of 1 weekend event, have skewed 2003 attendance well beyond normal operating levels, which has limited our ability to conduct a thorough comparative evaluation and analysis. The substitution of domestic audience for lost foreign audience was not achieved. Attractions in Toronto experienced attendance declines of 15% - 25 %. • Weekend Festival attendance was up 22% over 2002 non - festival weekends. We believe that this 22% increase in visitation is a good sign in a bad year. • 2003 summer weekday attendance was down 16% compared to 2002 summer weekdays. • Festival attendance and revenues fell short of initial targets (set a year prior to SARS). • Of the projected attendance of 18,000 over 7 weekends, the actual attendance was 8,300 over 6 weekends. (46 %) • Of the total projected revenue of $217,000 (from all parts of the venue) at a per capita of $12.05, the actual revenue was $100,000 (46 %) at a per capita of $11.94. This is of note because projected targets factored strong tourist visitation (with higher per capita spending) than Toronto residents, but actual attendance was predominantly Torontonians who spent more per capita than usual at the festival. • Due to SARS emergency efforts, there was an especially high rate of free attraction admission coupons valid July - September, and BCPV experienced abnormally high redemptions during the Festival. • It rained part of 11 out of 12 weekends during the summer of 2003. The weekend of the blackout was the rain free weekend. 91 Building Events Takes Time • Festivals or major events build a following .over time. In this industry it generally takes 3 to 5 years to establish strong audience awareness, brand recognition and solid attendance. As the event takes hold, the audience grows, and opportunities develop with vendors, performers, suppliers and sponsors. • Costs were split between entertainment and marketing in order to launch a program in a venue that is not known for outdoor entertainment. Visitor response was tracked for awareness of events and decision to attend. In both areas survey results demonstrated large increases, positive indicators about the type of programming selected and successful impact of marketing to build attendance. • The 2003 pilot event attendance does provide positive indicators to confirm that BCPV events draw increased attendance. The correlation between events and attendance increases was substantiated in the BCPV Strategic Direction Plan and identified as a primary development need for greater financial sustainability of BCPV. IV. Social / Economic / Cultural Benefits in Northwest Toronto "Toronto residents and visitors should have affordable and convenient opportunities to participate in the cultural life of the city. "City Culture Plan Black Creek Pioneer Village is situated in northwest Toronto, in Ward 8, at the intersection of Jane Street and Steeles Avenue. It is adjacent to York University, which has a staff and student body of about 60,000. The campus is in massive growth mode, with the addition of Seneca College at York, the new Schulich School of Business and other construction, a new 400 home residential subdivision and Tennis Canada's new Tennis Centre. BCPV is easily accessible to residents across the entire north end of the city including communities of Rexdale, Downsview, Willowdale, Agincourt, Weston and Etobicoke. To the immediate north in York Region are the City of Vaughan and Towns of Markham and Richmond Hill, including the communities of Woodbridge, Maple and Thornhill The population of North York (Downsview and Willowdale) is 627,000. The population of Etobicoke, the northern half of which is close BCPV is 347,000. The population of Vaughan and Markham is over 400,000. Today Vaughan is the fastest growing community in the GTA with a growth rate of 38% in the last 5 years. In this same period, Ward 8 population decreased by 0.8 %, Ward 7 population decreased 1.8% and Ward 9 decreased by 1.5 %. As of this date, there are 4 new single + townhouse developments in the area, 2 at Weston Road /Finch and 2 at Keele /Finch, positive indicators of growth and community renewal. This northwest section of Toronto (Wards 7,8 and 9) is a community that is economically disadvantaged and under - served. Jane and Shoreham area is ranked the 5th poorest neighborhood in Toronto. Wards 7 and 8 falls below the average in many areas: the average level of education is lower, the average household income level is lower, the level of unemployment is higher and the number of apartment dwellers is significantly higher. There are more lone parent families with children than average. There are more people per dwelling than average. There are fewer people employed in management, applied sciences, social science and education, arts and culture, and more than the average employed in trades and manufacturing. There is less disposable income. 92 It goes without saying that while culture enriches the day to day quality of life, it is unaffordable for many in our community unless special initiatives are created for under - served groups. It is our objective to continue to provide greater access to programs by this immediate community through more inclusive programming and where possible, removal of price barriers in specific circumstances for the benefit of the community. A survey of cultural venues in the City of Toronto* reveals a disproportionately low number of cultural facilities in the northwest part of the city despite the size of the population. The shortage is evident: Museums Art Galleries Festivals / Events Theatres / stages * ** City Total 26 21 31 45 # in North Toronto 5 ** 2 (McMichael, Art Gallery of York) 1 (Doors Open) 2 (Toronto Centre for the Arts, York University) City of Toronto website: Toronto Links/Toronto Attractions /Arts and Culture Black Creek Pioneer Village, Gibson House, Museum of Contemporary Art, Toronto Aerospace Museum, Zion Schoolhouse There are a small number of local performance venues serving residents of York Region: City Playhouse, Curtain Club Theatre, Markham Theatre. Kingswood at Wonderland is the only large outdoor concert venue in the area. There are no venues similar to Black Creek Pioneer Village in the general catchment area. The expanded programming opportunities in an Event Pavilion will contribute to the quality of life of the community in numerous ways: • Facilities will be available to local groups for community -based programs and performances. • A broader more diverse range of cultural programming will be accessible to area residents, celebrating diversity, inclusiveness. • Improving access to local, under - served communities, particularly for children and seniors on fixed incomes will enrich lives. Report prepared by: Marty Brent, extension 5403 For Information contact: Marty Brent, extension 5403 Date: November 13, 2003 RES. #C37/03 - 2004 FEE SCHEDULE Public Facilities and Programming. Changes to the 2004 Fee Schedule for the conservation areas, Kortright Centre for Conservation and Black Creek Pioneer Village. 93 Moved by: Seconded by: Maja Prentice Dick O'Brien THE BOARD RECOMMENDS TO THE AUTHORITY THAT the 2004 Fee Schedule for the conservation areas, Kortright Centre for Conservation and Black Creek Pioneer Village be approved. CARRIED BACKGROUND Each year staff review the fee schedule to determine any changes for the next season. RATIONALE In the past, fees have included the GST and PST. Attractions and entertainment venues are moving toward the practice of adding GST and PST to the base price, and we would like to move to this format as this approach will add to our bottom line revenue. Current fees for other attractions are outlined in Attachment 1, yet many have indicated they will be moving to the practice of adding taxes to their base price, a trend not yet indicated in the fees outlined. General admission fees at Kortright and the conservation areas will still include GST in order to facilitate the timely processing of visitors. A price increase is recommended for all admission rates to increase revenue for Black Creek Pioneer Village (BCPV). Our general admission rates have not been increased since 2002. BCPV will remain slightly lower in price than similar cultural attractions in the GTA to remain competitive (Attachment 1). The proposed rate increases will generate approximately $108,000. in general public and memberships and approximately $30,000. in Heritage /Education programs. An increase in General School Tour Rates at Black Creek Pioneer Village is proposed. The general school rate was increased by $0.50 for the 2003 season to help offset increasing program costs. For the 2004 season, we are proposing an additional increase on all categories, ranging from $0.93 to $1.59 (plus GST). These fees have not been raised since 2002. Overall, this increase will further help cover program costs and bring us in line with competitors. Consultation with our education partners supports this increase. We are proposing a fee increase on all categories of Black Creek General Admission Rates, ranging from $1.39 to $1.65 (plus GST). As with the school rates, our general rates previously included the GST. Our general admission rates have not been increased since 2002. It is recommended that changes include an increase to Black Creek Pioneer Village Site Specific Memberships of $10.00 for individual and $5.00 for families. These rates have not been increased since 2001. The suggested increase on the family rate includes the new suggested increase to the general admission fees and further promotes the "best value" of purchasing a family membership. The suggested increase to the single membership follows the general trend that a single membership is more than half of what a family membership costs. It is further recommended that the Site Specific Memberships for Kortright and the conservation areas be increased by $5.00 to be in line with Black Creek Pioneer Village. 94 It is proposed that the fee for Cross - Country Ski Equipment Rental Packages be increased to offset increasing costs of equipment replacement. These fees have not been increased since 1998. A new rate of $30.00 per night has been implemented for serviced campsites, complete with sewage hook -up. It is proposed that the fee for a book of ten pool passes for Petticoat Creek Pool be increased to $22.50 plus GST. This price structure will provide the value of one free pass. We propose that the fee for Maple Syrup Tours at Bruce's Mill be increased to $5.50 to offset programming costs. The Director of Finance and Business Development has reviewed the report and is in concurrence with the recommended fees. Changes from the 2003 Fee Schedule are shown in bold: ITEM # ITEM DESCRIPTION PST 8% GST 7% 2004 BASE 2004 GROSS 2003 GROSS 4.0 For an annual pass valid only for admission to the Conservation Area for which it is purchase: 4.1 for each person five years of age or over. 0.00 2.45 35.00 37.45 30.00 4.2 for a family of one or two adults and their children who are fourteen years of age or under. 0.00 4.55 65.00 69.55 60.00 5.0 For fishing at Glen Haffy or Heart Lake: 5.1 per day, for each person fifteen years of age or over, exclusive of general admission 0.00 0.35 5.00 5.35 5.00 6.0 For a permit for the use of a fishing pond at the Glen Haffy Headwaters Trout Ponds, including general admission and the use of row boats, per day; 6.1 For up to 75 persons on Monday's excluding Statutory Holidays and 1 Sunday per month, date of which is to be determined by TRCA staff 0.00 52.50 750.00 802.50 750.00 6.2 For each additional 25 or fewer persons 0.00 14.00 200.00 214.00 200.00 7.0 For the rental of boating equipment where available, per hour 0.96 0.84 12.00 13.80 12.00 8.0 For a permit authorizing a special event extending past regular operating hours and up to midnight, exclusive of parking or general admission, per hour, subject to a three hour minimum. 0.00 3.50 50.00 53.50 50.00 9.0 For a permit to use a designated group campsite, subject to a limit of seven nights use, per night; for a group of up to twenty persons; 9.1 for a group of up to twenty persons; 0.00 6.30 90.00 96.30 90.00 9.2 for each additional person, in conjunction with a permit issued under item 9.1 0.00 0.21 3.00 3.21 3.00 10.0 For each day camper, not overnight, per day, inclusive of general admission 0.00 0.14 2.00 2.14 2.00 95 11.0 For a permit to occupy an individual un- serviced campsite, inclusive of general admission; 11.1 at Albion Hills, per night. 0.00 1.54 22.00 23.54 22.00 11.2 at Albion Hills, per week. 0.00 9.24 132.00 141.24 132.00 11.3 at Albion Hills, per month (28 days). 0.00 30.80 440.00 470.80 440.00 11.4 at Indian Line, per night. 0.00 1.61 23.00 24.61 23.00 11.5 at Indian Line, per week. 0.00 9.66 138.00 147.66 138.00 11.6 at Indian Line, per month (28 days). 0.00 32.20 460.00 492.20 460.00 11.7 on a holiday or other designated date, in addition to the basic permit fee specified in item 11.1 or 11.4 0.00 0.14 2.00 2.14 2.00 12.0 For a permit to occupy an individual serviced campsite, with water and hydro hook -ups, inclusive of general admission; 12.1 at Albion Hills, per night. 0.00 1.75 25.00 26.75 25.00 12.2 at Albion Hills, per week. 0.00 10.50 150.00 160.50 150.00 12.3 at Albion Hills, per month (28 days). 0.00 35.00 500.00 535.00 500.00 12.4 at Albion Hills, per season. 0.00 112.00 1600.00 1712.00 1600.00 12.5 at Indian Line, per night. 0.00 1.96 28.00 29.96 28.00 12.6 at Indian Line, per week. 0.00 11.76 168.00 179.76 168.00 12.7 at Indian Line, per month (28 days). 0.00 39.20 560.00 599.20 560.00 12.8 at Indian Line, per season. 0.00 154.00 2200.00 2354.00 2200.00 12.9 on a holiday or other designated date, in addition to the basic permit fee specified in item 12.1 or 12.4 0.00 0.14 2.00 2.14 2.00 New For a permit to occupy an individual services campsite with water, 30 amp hydro service, and sewage hook -up inclusive of general admission: 13.1 at Indian Line, per night. 0.00 2.10 30.00 32.10 0.00 13.2 at Indian Line, per week. 0.00 12.60 180.00 192.60 0.00 13.3 at Indian Line per month (28 days). 0.00 42.00 600.00 642.00 0.00 13.4 at Indian Line, per season. 0.00 164.50 2350.00 2514.50 0.00 13.5 on a holiday or other designated date, in addition to the basic permit fee specified in item 13.1 0.00 0.14 2.00 2.14 0.00 14.0 For a permit to occupy the Pleasantview Group campsite at Albion Hills, inclusive of general admission; 14.1 for up to ten camping units, for an adult group. 0.00 15.05 215.00 230.05 215.00 14.2 for each additional camping unit, in conjunction with a permit issued to an adult group under item 14.1 0.00 1.50 21.50 23.00 21.50 14.3 for up to ten camping units, for a youth group. 0.00 12.60 180.00 192.60 180.00 14.4 for each additional camping unit, in conjunction with a permit issued to a youth group under item 14.3 0.00 1.26 18.00 19.26 18.00 15.0 In addition to basic camping fees as specified in Items 11.0, 12.0 and 13.0; 15.1 for a permit to park an additional vehicle. 0.56 0.49 7.00 8.05 7.00 15.2 for a permit to park an additional vehicle, per season 3.60 3.15 45.00 51.75 45.00 96 97 15.3 for each additional person occupying a campsite over and above the campgrounds specified site limit. 0.00 0.28 4.00 4.28 4.00 16.0 For a permit for the use of a group picnic site at any conservation area, exclusive of vehicle or general admission; 16.1 for a group of up to 100 persons at Boyd, Heart Lake and Petticoat Creek Monday to Saturday. 0.00 5.25 75.00 80.25 75.00 16.2 for a group of up to 100 persons at Boyd, Heart Lake and Petticoat Creek on Sundays and Statutory Holidays. 0.00 7.00 100.00 107.00 100.00 16.3 for a group of up to 100 persons at Albion Hills, Bruce's Mill and Glen Haffy; Monday to Sunday 0.00 4.20 60.00 64.20 60.00 16.4 for each additional fifty or fewer persons, in conjunction with a permit issued under item 16.1, 16.2, or 16.3 0.00 1.75 25.00 26.75 25.00 16.5 for the use of a picnic shelter with electrical service, at Bruce's Mill, Albion Hills and Glen Haffy, in conjunction with a permit issued under item 16.1, 16.2, or 16.2 0.00 8.05 115.00 123.05 115.00 16.6 for use of picnic shelter without electrical service, at Bruce's Mill, Albion Hills and Glen Haffy, in conjunction with a permit issued under item 16.1, 16.2, or 16.3 0.00 6.65 95.00 101.65 95.00 16.7 for the use of a picnic shelter with electrical service at Boyd, Petticoat Creek and Heart Lake, in conjunction with a permit issued under Item 16.2, 16.2, or 16.3 0.00 11.55 165.00 176.55 165.00 16.8 for the use of a picnic shelter without electrical service, at Boyd, Petticoat Creek and Heart Lake, in conjunction with a permit issued under item 16.1, 16.2, or 16.3. 0.00 10.15 145.00 155.15 145.00 16.9 for a permit for a fire in a designated ground fire pit, in addition to any fees paid under item 16.0 0.00 4.20 60.00 64.20 60.00 16.10 for the use of a portable barbecue unit or corn pot, in addition to any fees paid under item 16.0 3.20 2.80 40.00 46.00 40.00 17.0 For admission to the swimming area at Petticoat Creek, exclusive of vehicle: or general admission: 17.1 per day, for each person five years of age or over. 0.00 0.17 2.50 2.67 2.50 17.2 each child under two years of age. 0.00 0.00 0.00 0.00 0.00 17.3 for a book of ten pool passes. 0.00 1.57 22.50 24.07 19.00 20.0 For the use of cross - country ski trails at Albion Hills, inclusive of general admission: 20.1 for each person fifteenyears of age or over. 0.00 0.70 10.00 10.70 10.00 20.2 for each child five to fourteen years of age. 0.00 0.35 5.00 5.35 5.00 20.3 for each child four years of age or under. 0.00 0.00 0.00 0.00 0.00 20.4 for each senior sixty-five years of age or over. 0.00 0.56 8.00 - 8.56 8.00 20.5 for a family of one or two adults and their children who are fourteen years of age or under. 0.00 1.75 25.00 26.75 25.00 97 21.0 For the use of cross - countryski trails at Albion Hills, inclusive of general admission, after 1 p.m.; 21.0 for each person fifteen years of age or over. 0.00 0.56 8.00 8.56 8.00 21.2 for each child five to fourteen years of age. 0.00 0.21 3.00 3.21 3.00 21.3 for each child four years of age or under. 0.00 0.00 0.00 0.00 0.00 21.4 for each senior sixty -five years of age or over. 0.00 0.42 6.00 6.42 6.00 21.5 for a family of one or two adults and their children who are fourteen years of age or under. 0.00 1.33 19.00 20.33 19.00 23.0 For the rental of a cross - country ski equipment package consisting of skis, boots and poles: 23.1 for each person fifteen years of age or over, per day. 1.04 0.91 13.00 14.95 13.00 23.2 for each person fifteen years of age or over, per day, after 1:00 p.m. 0.72 0.63 9.00 10.35 9.00 23.3 for each child fourteen years of age or under, per day. 0.80 0.70 10.00 11.50 10.00 23.4 for each child fourteen years of age or under, per day, after 1:00 p.m. 0.60 0.53 7.50 8.63 7.50 23.5 for each person fifteen years of age or over, in a group with a reservation, including trail fees, per day, subject to a minimum group size. 1.20 1.05 15.00 17.25 13.00 23.6 for each person fourteen years of age or under, in a group with a reservation, including trail fees, per day, subject to a minimum group size. 0.80 0.70 10.00 11.50 8.00 25.0 For a guided tour at Bruce's Mill during the maple syrup program, subject to minimum group size of twenty persons. 0.00 0.39 5.50 5.89 4.75 27.0 For general admission to Black Creek Pioneer Village, during the regular operating season, per day: 27.1 for each adult from fifteen to fifty -nine years of age. 0.00 0.77 . 11.00 11.77 10.00 27.2 for each child from five to fourteen years of age. 0.00 0.49 7.00 7.49 6.00 27.3 for each child four years of age or under accompanying their family. 0.00 0.00 0.00 0.00 0.00 27.4 for each child four years of age or under visiting as part of an organized group under supervision. 0.00 0.42 5.95 6.37 5.00 27.5 for each senior sixty years of age or over. 0.00 0.70 10.00 10.70 9.00 27.6 for each student fifteen years of age or over, with student identification. 0.00 0.70 10.00 10.70 9.00 27.7 for each student participating in a General Tour program. 0.00 0.49 7.00 7.49 6.50 27.8 for each student participating in a specially designated tour program, subject to a minimum group size. 0.00 0.56 8.00 8.56 7.50 27.9 for each student participating in a designated activity Program, subject to a minimum group size. 0.00 0.70 10.00 10.70 9.00 27.10 for each student participating in the Dickson's Hill School program, per day, subject to a minimum group size of twenty persons. 0.00 0.49 7.00 7.49 6.00 98 28.0 For an annual pass valid ONLY for general admission to Black Creek Pioneer Village, inclusive of parking fees: 28.1 for a family of one or two adults and their children who are fourteen years of age or under. 0.00 4.55 65.00 69.55 60.00 28.2 for a person twenty -five years of age or over. 0.00 2.45 35.00 37.45 25.00 32.0 For a Guided Tour at Black Creek Pioneer Village, as part of a tour group with a reservation, including general admission: 32.1 for each adult from fifteen to fifty -nine years of age. 0.00 0.79 11.25 12.04 10.95 32.2 for each senior sixty years of age and over. 0.00 0.72 10.25 10.97 8.95 33.0 For parking at the Kortright Centre for Conservation, per vehicle, per day, exclusive of general admission. 0.08 0.07 2.00 2.14 2.00 34.0 For general admission at the Kortright Centre for Conservation; 34.6 for each student participating in a general tour program, subject to a minimum group size. 0.00 0.42 6.00 6.42 6.00 34.7 for each student participating in a specially designed tour program, subject to a minimum group size. 0.00 0.49 7.00 7.49 7.00 34.8 for each adult from fifteen to sixty -four years of age participating in a specially designed tour program, subject to a minimum group size. 0.00 0.54 7.75 8.29 7.75 34.9 for each senior sixty-five or over participating in a specially designed tour 0.00 0.42 6.00 6.42 6.00 35.0 For an annual pass valid ONLY for admission to the Kortright Centre: 35.1 for each person five years of age or over. 0.00 2.45 35.00 37.45 30.00 35.2 for a family of one or two adults and their children who are fourteen years of age or under. 0.00 4.55 65.00 69.55 60.00 Report prepared by: Derek Edwards, extension 5672 For Information contact: Derek Edwards, extension 5672 Mardi Alexander, extension 5414 Date: January 5, 2004 Attachments: 2 99 Attachment 1 TORONTO AND AREA ATTRACTIONS PRICES 08/14/03 ATTRACTION ADULTS CHILDREN STUDENTS SENIORS FAMILY PARKING FAMILY MEMBERSHIP INDIVIDUAL MEMBERSHIP COMMENTS African Lion Safari Summer Rates* admin@lionsafari com (519) 623 -2620 www lionsafari com $22.95 +tax (13-64 yrs.) $16.95 +tax (3-12 yrs ) (under 2 free) - $18 95+ (65 +) $15 95+ n/a n/c $56.85+ (Regular) $51.75+ (Senior - 65 +) Na Fall & Winter Rates: $13.95+ $19.95+ $49.95+ Children (3-12) Art Gallery of Ontario $14.00 $7.00 $11.00 $11.00 $30.00 PUBUC $100 00 $7500 Sat -Sun* (416) 977.0414 (4-11 yrs.) (2 adults /5 children) 10-5:30 Tues- Fn: 11- 6 Minimum Wed.: 11.30-8 GUIDED TOURS $1400 $7.00(half) $14.00 (full) $11.00 $11.50 20-25, 1 free Special exhibits are ticketed separately. Bata Shoe Museum $6 00 $2.00 $4.00 $4.00 $12.00 $12 00 Admission Is free on the (416) 979 -7799 (5-14 yrs, under 5 free) (65 +) (2 adults +2 children) (Public Parking) first Tues. of every month. Black Creek Pioneer $10 00 $6.00 $9 00 $9 00 n/a $6 00 per $60.00 $60.00 Village (5-14, under (15+ with (60 +) car BCPV (416) 736 -1733 5 free) 1 D.) (2 adults & 510 95 $6.00-$6.95/ $8 95 children 560.00 GUIDED TOURS $9.00 $6.00/$8.95 25 ppl., 1 free under 18) $100 00 (CA JOURNEYS) C.N. Tower 518.99 $13.99 n/a $1699 n/a n/a n/a n/a Additional Cost - Skypod: (416) 360-8500 www.cntower.ca (4 - 12yrs.; under 4 free) (65 +) $8.00 Attractions on concourse level. $800 Canada's Wonderland $52.42+ $26.20 + n/a $26.20+t Na $7.50 5319.95+ tax $99.99+ tax Grounds: (905) 832 -7000 tax tax ax M day (4 family $24 99(+tax) www.canadas- wonderla (7 - 59) (3-6 yrs; (60 +) members) 12 Coupons: nd.ca under 3 free) $79.99+ $26.99( +tax) Disabled: - less than 48' - (additional members) $27.99(+tax) Casa Loma $12.00 $6.75 57.50 57.50 n/a CITY n/a n/a $300.00 + GST (416) 923 -1171 www.casalomaorg (5-16 yrs.;under 5 free) (14 -17) (60 yrs +) $2 75/hour $8 25 max. /day (12:00 - 2:00) 9:30 -5:00 GROUP $7.75 $5.50 $5.50 $5.00 57.00 Max. GUIDED (SCHOOL) $9 75 $9 75 + $9 75 + TOURS +$2.00 $9 75 + 57.50 $7.50 57.00 Centreville (416) 203 -0405 www.centreisland ca $23.00 - 4' and over FERRY - Additional fee for the ferry to Centre Island. 56.00 Adults $16.50 - 4' and under -52.50 Children (2 -14) 572.00 - Family Pass (4 people) Colborne Lodge $3 50 $2.50 Na 52.75 n/a Na Na Na Open: (416) 392-6916 Tues - Sun (Noon - 4:00 p.m.) 100 Cullen Gardens and Miniature Village (905) 686 -1600 $11 45 $5.05 (3-12 yrs ) $8 25 (13+ with ID) $8.25 (65 +) $36 35 (2 adults/3 children to 16 yrs.) Free $91.45 (2 adults, 3 children) Season Pass Adults: $41.14 Students:$35.0 0 Seniors' $75.00 flat rate for wedding pictures Children $3.99 every Thurs. in Jul. & Aug. $32 00 Doon Heritage $6.00 $3.00 $4 00 $4 00 $1500 n/c $26 75 $1600 Crossroads (519) 748 -1914 (5-12, under 5 free) (12 -18 yrs.) (2 adults & their children) (2 adults & their children) Dundum Castle $10.00 $5 00 $8 00 $8.00 $25.00 n/a Na n/a Includes admission to (905) 546 -2872 (5 -12yrs; under 5 free) (15 +) (2 adults & seniors/ children) Military Museum. Fantasy Fair $13.95 $10.95 - Na $25 00 n/a Na n/a Na Woodbine Centre (Day $11.95 (Day (416) 674 -5437 www fantasyfair.ca Pass) (Day Pass) Pass) Genesee Country $12.50 $7.00 $9.50 $9 50 $75.00 Single: $50.00 US Funds Village and Museum (4-16 yrs ) (with ID) (62 +) Couple $65.00 (New York) (716) 538-6822 George R Gardiner $10.00 $6 00 $6 00 $6 00 $24.00 25% Group n/a Na FREE admission 1st Museum of Ceramic Art Discount Tuesday of month. (416) 586 -8080 (416) 975 -4094, ext.5075 www gardinermuseum on.ca Henry Ford Museum $14 00 $9 00 Na $13 00 Na Na $99 00 $45 00 US Funds and for for Museum for (2 adults+ kids Museum Museum under 19) $12.00 Greenfield Village $1800 for Village $17.00 $70 00 (Michigan) for Village for Village (Couple) (313) 271 -1620 (13 & over) Historic Fort York $5.00 $3 00 $3.25 $3.25 n/a free n/a n/a Summer .10-5 (416) 392 -6907 (6-12 yrs.; (13-18 yrs.) Fall/Winter. • under 6 free) 10.4 Hockey Hall of Fame $1200 $8.00 n/a $8.00 n/a n/a Na n/a (416) 360 -7765 www.hhof com (4-13 yrs.) (under 4 free) (65 +) Kortright Centre $5.00 $3.00 TOURS $5.75 (half0 & $10.50 (full) Lang Pioneer $6.00 $3 00 $5.00 $5.00 $15.00 n/c $60.00 $24 adult Village /Century Village (705) 295-6694 (14 yrs & under; 4 & under free) (15-18 yrs) (60 yrs +) (2 adults & 4 children) $20 senior $20 students $12 kids 14 yrs & under Mackenzie House $3.50 $2.50 $2.75 $2.75 Na Na n/a Na Open Tues - Sun. (416) 392-6915 Markham Distnct $5.00 $3 00 $4.00 $4 00 $16 00 Nc Na n/a $50.00 wedding groups Histoncai Museum (905) 294 -4576 www chin gc ca (5 & under free) (15 + with ID) (65 +) (2 adults & children) McMichael Canadian $15.00 (5 & under $9 00 $9.00 $30.00 $5.00 per $75.00 $49.00 Various membership Art Collection (905) 893 -1121 free) (free on Wed) (2 adults/3 children - under 18) car (2 adults and kids under 18) levels. Seniors, non - Ontario residents & Artists' membership - $35.00 $13.00 $1200 $12.00 GROUP TOURS Medieval Times Dinner $56 95 $38.95 Na Na n/a Na Na n/a & Tournament (416) 260 -1234 www.medievattimes.co m (under 12 yrs ) 101 Montgomery's Inn (416) 394 -8113 $3.00 $1.00 $2.00 $2 00 $8.00 n/a Na n/a Open Tues. - Sun MZTV Museum of Television (416) 599 -7339 $6 00 $4 00 $4 00 $4.00 n/a Na n/a n/a Old Fort Henry (613) 542 -7388 $10.75 $5 25 (5-12 yrs.) $1.50 (2-4 yrs.) Under 2 free $8.50 (13-18 yrs.) 10% discount n/c Na $35 00/yr. Has different prices for special events. Ontario Place /CNE General GRAOUNDS PASS (416) 314 - 9787 PLAY ALL DAY PLAY ALL DAY (After 5 p.m.) $10.00 $25.50+ $15.50+ $10 00 (4 & up) $12.00+ (under 106 cm) 3 & under free $10 00 $25 50+ (over 160 cm) $15.50+ $10 00 $16.00 (55+) Na $9.00 - car (a.m.) $5.00 - car (p m.) FREE- BUS $5 00- Motorbike $12.00 - RV Na $49.00 Grounds Admission free after 5 p.m. Theatre and shows extra. During CNE - different prices. Ontario Silence Centre (416) 696 -3159 NO GUIDED TOURS AVAILABLE $13.00 (18-63 yrs.) $7.00 (5-15 yrs ; under 5 free) $9 00 $9.00 $7 00 $90 00 (Family) $170 CO (Gold) $52.00 (Individual + 1 guest) Theatre is extra. Riverdale Farm (416) 392 -6794 Free Admissio n OPEN DAILY Royal Ontario Museum (416) 586 -5549 www.rom.on.ca $16.50 $10 00 (5-14, 4 & under free) $12 00 (15 & over with 1 D.) $12.00 (65 +) $35 00 (2 adults & 4 kids 17 and under) n/a $99 00 (2 adults and 4 children) $85.00 Friday Free. 4:30-8.00 p m. Sun.• 11-6 p m. Mon -Thurs & Sat . 10 - 6 Fn . 10 - 9:30 Royal Botanical Gardens (416) 586 -5549 $10.00 $6.00 (5 -12yrs; under 5 free) $7.00 $7.00 Na $99.00 (2 adults & children under 18) $85.00 Open: Apnl - October. Sainte -Marie Among the Hurons MAY - OCT. 14 (705) 526-7838 www.saintemarieamong thehurons.on.ca OCT. 15 - NOV. 1 $9.75 $7.50 $6.25 (5 & under free) $7.50 $6 25 $7 50 $6.25 $7.50 Na n/c Na Na Open 10-5 until Oct 11 Groups 4 or more group receive $1 off each admission. Spadina House (416) 392-6910 $5.00 $3.00 $3.25 $3 25 Na Na Na Na Open: Tues. - Fri. (12 - 4 p.m.) Sturbridge, US (508) 347 -3362 $20.00 $10.00 (6-15 yrs.) Na $18.00 (65 +) Na Nc $80.00 (2 adults & children under 18) $50.00 - Single ($130.00 3yrs) $80.00 - Couple ($195 00 3yrs.) Second Day free. US Funds. Todmorden Mills (416) 396 -2819 borough.eastyorkon.ca $3.00 $1.50 (6-12; under 5 free) $2.25 (with ID) $2.25 (60 +) n/a Nc Na Na Open May to Dec. 15 Toronto Zoo (416) 392 -5900 www.torontozoo.com $18.00 $10.00 (4-12 yrs., under 4 free) Na $12.00 (65 +) n/a $8 00 $115.00 (2 adults /4 kids 4 - 12 yrs) $55 00 (18-64 yrs ) $30 00 /student $90 00 /couple Summer: 9 - 7.30 Winter: 9 - 6 Upper Canada Village $16.95 $7.50 (5-12 yrs) $10.50 (13-64 with ID) $15.95 (65 yrs+) 10% discount (2 adults +children n/c 2003 passport $30.00/ adult $18.00/ student $12.00 /child n/a Westfield Village $5.75 $2.75 (6 -12yrs) n/a $4.75 Na $3 00 n/a Na Mon. -Fn. School groups only. Open to public Sun., Holiday & Special events Smallest budget for Living History Museum ($300,000) 102 Wild Water Kingdom $23 00 (10 & over) $17.50 (4 - 9 yrs.) (4 & under free) n/a $17.50 n/a n/a ($175.00 (family of 4) $54.95 After 4.00 p m. - $12 00 York University n/a n/a n/a n/a n/a $7.00 /day $67.00/ monthly n/a n/a ■ 103 Attachment 2 TRCA 2003 Fee Schedule Public Facilities and Programming Conservation Areas items 1 to 25 Black Creek Pioneer Village items 26 to 32 Kortright Centre for Conservation items 33 to 35 Miscellaneous item 36 Discounts items D1 to D2 The Authority on October 4, 2002 approved the TRCA's 2003 Fee Schedule (Meeting #05/02), Staff to report at the beginning of 2004 on the impact the increased fees had on attendance at the Conservation Parks. Most fees listed in this Schedule take effect January 1, 2003. Gross fees listed in the Schedule and printed in bold face are those amounts to be quoted to the public. These fees include any applicable federal or provincial taxes. Detail is provided as to actual base fees and related tax amounts. Additional copies of this Fee Schedule may be obtained from Watershed Management / Conservation Areas. This document may be found online as f: \fo \public \fees \fee03.wpd in WordPerfect v6.1. Updated material may be distributed from time to time to include supplementary fees which are related to specific program activities or to reflect changes to the Schedule. Printing history v1.0 02.11.27 original release date Significant changes Please be sure to review this updated Fee Schedule in its entirety to familiarize yourself with it. Note that several significant changes have been made as follows: • removal of weekday rates (items 2.0 to 2.4) • removal of weekday vehicle admission to Petticoat Creek. (item 3.2) • general increase to annual passes valid ONLY for admission to Conservation Area for which it is purchased (items 4.0 to 4.2) • general increase to fishing at Glen Haffy or Heart Lake ( items 5.0 to 5.3) • addition of group fee to fish at Glen Haffy and Heart Lake, per person (item 5.4 and 5.5) • addition of NEW Group Fishing Package at Glen Haffy only (item 6.0 to 6.2) • addition of Glen Haffy Fly Fishers Club Memberships (item 6.3) • general increase to camping permits at Albion Hills and Indian Line, unserviced and serviced (items 12.0 to 15.0) • general increase for group picnic shelter fees at Boyd and Heart Lake, exclusive of admission. (Items 16.7 to 16.8) • general increase to mountain bike trails fees, exclusive of general admission. (Item 24.0) • general increase to guided tours for groups at Bruce's Mill and Kortright during the maple syrup program. (Items 25.0 to 25.2) • general increase for students participating in a general tour program at Black Creek Pioneer Village. (Item 27.7) • general increase for students participating in a specially designed tour program at Black Creek Pioneer Village (item 27.8) • Addition of guided tour inclusive of admission and with a reservation at Black Creek Pioneer village. (Items 27.11 and 27.12), previously Item 32.0 • general increase to group tour fees at the Kortright Centre, including tours (items 34.0 to 34.9) • general increase for annual admission pass, Kortright Centre only. (Items 35.0 to 35.2) 104 vi.1 changes Items for clarification or notice of error or omissions may be directed to Coordinator, Conservation Parks ext. 5242. 105 TRCA 2003 Fee Schedule - Definition of Terms 1 Age categories Four general age groups are used throughout the fee schedule as follows: Adult - any person from fifteen to sixty -four. Child - any person from five to fourteen. Child (pre- schoolers) - any person four years of age or under. Senior - any person sixty -five years of age or over. (B.C.P.V. is defined as 60 years of age or older) Some exceptions to this general categorization apply to specific fee schedule items and are detailed under those items. 2 Annual Pass categories Two passes are offered at the Conservation Areas and Kortright Individual - any person over five years of age. Family - Maximum two adults, and two children from five to fourteen in one vehicle 3 Conservation Area The term Conservation Area applies to Albion Hills, Bruce's Mill, Boyd, Glen Haffy, Heart Lake and Petticoat Creek. Also included in this definition are the public campgrounds at Albion Hills and Indian Line. For the purposes of this fee schedule the definition does not include the Kortright Centre for Conservation or Black Creek Pioneer Village. 4 Genera/ admission General admission allows for basic access to a specified TRCA venue(s) during a designated operating period(s). Other fees may be charged in addition to, or in lieu of, general admission fees for certain facilities, programs or operating periods as identified in this fee schedule or under various operating policies. 5 Group Camper Applies to members of an organized group staying overnight at a Conservation Area by permit. 6 Day Camper Applies to members of day cares, day camps, schools or the like, who are visiting a Conservation Area during the regular operating day. 7 Operating policies This fee schedule is provided as a general summary of fees applied by the TRCA at its various operating venues. It does not provide, nor is it intended to provide, complete information as to the various regulations and operating policies in effect at theses venues which may relate to individual fee schedule items. Daily, seasonal and program operating schedules and minimum group size requirements are among these policies. 8 Discounts and premiums Any fee may be subject to a discount or premium at the discretion of the appropriate Manager. 9 Supplementary fees Not all fees are considered to be part of the TRCA's fee schedule as approved by the Authority. Some are set independently of that schedule. The sale of retail merchandise or the provision of incidental services represent the most common examples of such fees. 106 TRCA 2003 Fee Schedule Item # Item description PST 8% GST 7% 2003 Base 2003 Gross 1.0 For general admission at all Conservation Areas except Petticoat Creek, per day; 1.1 for each adult from fifteen to sixty -four years of age. 0.00 0.26 3.74 4.00 1.2 for each child from five to fourteen years of age. 0.00 0.13 1.87 2.00 1.3 for each child four years of age or under. 0.00 0.00 0.00 0.00 1.4 for each senior sixty -five years of age or over. 0.00 0.20 2.80 3.00 2.0 For general admission at all Conservation Areas except Petticoat Creek, per day, on weekdays has been omitted. 3.0 For vehicle admission to Petticoat Creek, per day; 3.1 for vehicle carrying up to ten persons, per day. 0.00 0.65 9.35 10.00 3.2 on weekdays has been omitted. 3.3 for a vehicle carrying more than ten persons, per person. 0.00 0.13 1.87 2.00 4.0 For an annual pass valid ONLY for admission to the Conservation Area for which it is purchased; 4.1 for each individual. 0.00 1.96 28.04 30.00 4.2 for a family of two adults and two children 0.00 3.93 56.07 60.00 5.0 For fishing at Glen Haffy or Heart Lake; 5.1 per day, for each person fifteen years of age or over, exclusive of general admission. 0.00 0.33 4.67 5.00 5.2 per day, for each person from five to fourteen years of age, exclusive of general admission. 0.00 0.16 2.34 2.50 5.3 per day, for each person four years of age or under, exclusive of general admission. 0.00 0.00 0.00 0.00 5.4 for each person fifteen years of age or over, in a group with a reservation, including angling fee and general admission, per day, subject to a minimum group size of 20 persons 0.46 6.54 7.00 5.5 For each person five to fourteen years of age, in a group with a reservation, including angling fee and general admission, per day, subject to a minimum group size of 20 persons 0.00 0.20 2.80 3.00 6.0 For a permit for the use of a fishing pond at the Glen Haffy Headwaters Trout Ponds, including general admission and the use of row boats, per day; 6.1 For up to 75 persons on Monday's excluding Statutory Holiday's and 1 Sunday per month, date of which to be determined by TRCA staff. 0.00 49.07 700.93 750.00 6.2 For each additional 25 or fewer persons 0.00 13.08 186.92 200.00 6.3 For a membership to Glen Haffy Fly Fisher's Club at Glen Haffy Headwaters Trout Ponds valid Tuesday to Sunday 0.00 28.00 400.00 428.00 107 7.0 For a permit for the use of the chalet building at Albion Hills or Bruce's Mill, exclusive of general admission; 7.1 for a half day (four hours). 0.00 9.81 140.19 150.00 7.2 for each additional hour for a youth group. 0.00 2.62 37.38 40.00 7.3 for each additional hour for other groups. 0.00 3.27 46.73 50.00 7.4 for the use of kitchen facilities, where available, in conjunction with a permit issued under item 7.0. 0.00 3.27 46.73 50.00 8.0 For the rental of boating equipment where available, per hour: 0.83 0.73 10.44 12.00 9.0 For a permit authorizing a special event extending past regular operating hours and up to midnight, exclusive of parking or general admission, per hour, subject to a three hour minimum. 0.00 3.27 46.73 50.00 10.0 For a permit to use a designated group campsite, subject to a limit of seven nights use, per night; for a group of up to twenty persons; 0.00 5.89 84.11 90.00 10.1 for each additional person, in conjunction with a permit issued under item 10.0 0.00 0.20 2.80 3.00 11.0 For each day camper, not overnight, per day, inclusive of general admission. 0.00 0.13 1.87 2.00 12.0 For a permit to occupy an individual un- serviced campsite, inclusive of general admission; 12.1 at Albion Hills, per night. 0.00 1.44 20.56 22.00 12.2 at Albion Hills, per week. 0.00 7.85 123.36 132.00 12.3 at Albion Hills, per month (28 days). 0.00 28.79 411.21 440.00 12.4 at Indian Line, per night. 0.00 1.50 21.50 23.00 12.5 at Indian Line, per week. 0.00 9.02 128.97 138.00 12.6 at Indian Line, per month (28 days). 0.00 30.09 429.91 460.00 12.7 on a holiday or other designated date, in addition to the basic permit fee specified in item 12.1 or 12.4 0.00 0.13 1.87 2.00 13.0 For a permit to occupy an individual serviced campsite, with water and hydro hook -ups, inclusive of general admission; 13.1 at Albion Hills, per night. 0.00 1.64 23.36 25.00 13.2 at Albion Hills, per week. 0.00 9.81 140.19 150.00 13.3 at Albion Hills, per month (28 days). 0.00 32.71 467.29 500.00 13.4 at Albion Hills, per season. 0.00 104.67 1495.3 1600.00 13.5 at Indian Line, per night. 0.00 1.83 26.17 28.00 13.6 at Indian Line, per week. 0.00 11.00 157.00 168.00 13.7 at Indian Line, per month (28 days). 0.00 36.64 523.36 560.00 13.8 at Indian Line, per season. 0.00 143.93 2056.07 2200.00 13.9 on a holiday or other designated date, in addition to the basic permit fee specified in item 13.1 or 13.4 0.00 0.13 1.87 2.00 14.0 For a permit to occupy the Pleasantview group campsite at Albion Hills, inclusive of general admission; 14.1 (for up to ten camping units, for an adult group. 1 0.001 14.071 200.931 215.00 108 109 14.2 for each additional camping unit, in conjunction with a permit issued to an adult group under item 14.1 0.00 1.41 20.09 21.50 14.3 for up to ten camping units, for a youth group. 0.00 11.78 168.22 180.00 14.4 for each additional camping unit, in conjunction with a permit issued to youth group under item 14.3 0.00 1.18 16.82 18.00 15.0 In addition to basic camping fees as specified in items 12.0 and 13.0; 15.1 for a permit to park an additional vehicle. 0.49 0.42 6.09 7.00 15.2 for a permit to park an additional vehicle, per season 3.13 2.74 39.13 45.00 15.3 for each additional person occupying a campsite over and above the campground's specified site limit. 0.00 0.26 3.74 4.00 16.0 For a permit for the use of a group picnic site at any Conservation Area, exclusive of vehicle or general admission; 16.1 for a group of up to 100 persons at Boyd, Mill, Heart Lake and Petticoat Creek; Monday to Saturday. 0.00 4.91 70.09 75.00 16.2 for a group of up to 100 persons at Boyd, Heart Lake and Petticoat Creek; on Sundays and Statutory Holidays. 0.00 6.54 93.46 100.00 16.3 for a group of up to 100 persons at Albion Hills Bruce's Mill, and Glen Haffy; Monday to Sunday 0.00 3.93 56.07 60.00 16.4 for each additional fifty or fewer persons, in conjunction with a permit issued under item 16.1, 16.2, or 16.3. 0.00 1.64 23.36 25.00 16.5 for the use of a picnic shelter with electrical service, at Bruce's Mill, Albion Hills and Glen Haffy, in conjunction with a permit issued under item 16.1, 16.2, or 16.3. 0.00 7.52 107.48 115.00 16.6 for the use of a picnic shelter without electrical service, at Bruce's Mill, Albion Hills and Glen Haffy, in conjunction with a permit issued under item 16.1, 16.2 or 16.3. 0.00 6.21 88.79 95.00 16.7 for the use of a picnic shelter with electrical service, at Boyd, Petticoat Creek and Heart Lake, in conjunction with a permit issued under item 16.1, 16.2 or 16.3. 0.00 10.79 154.21 165.00 16.8 for the use of a picnic shelter without electrical service, at Boyd, Petticoat Creek and Heart Lake, in conjunction with a permit issued under item 16.1, 16.2 or 16.3. 0.00 9.49 135.51 145.00 16.9 for a permit for a fire in a designated ground fire pit, in addition to any fees paid under item 16.0. 0.00 3.93 56.07 60.00 16.10 for the use of a portable barbecue unit or corn pot, in addition to any fees paid under item 16.0. 2.78 2.43 34.79 40.00 17.0 For admission to the swimming area at Petticoat Creek, exclusive of vehicle or general admission; 109 110 17.1 per day, for each person five years of age or over. 0.00 0.16 2.34 2.50 17.2 for each child under two years of age. 0.00 0.00 0.00 0.00 17.3 for a book of ten pool passes. 0.00 1.24 17.76 19.00 18.0 Petticoat Creek Pool passes have been replaced by the Conservation Journeys program, administered by the Marketing and Development Department. 19.0 For commercial photography or filming in any Conservation Area or at the Kortright Centre, including the use of grounds and environs and supervision, minimum per hour; 19.1 during normal operating hours. 0.00 4.25 60.75 65.00 19.2 outside normal operating hours. 0.00 5.89 84.11 90.00 20.0 For the use of cross - country ski trails at Albion Hills, inclusive of general admission; 20.1 for each person fifteen years of age or over. 0.00 0.65 9.35 10.00 20.2 for each child five to fourteen years of age. 0.00 0.33 4.67 5.00 20.3 for each child four years of age or under. 0.00 0.00 0.00 0.00 20.4 for each senior sixty -five years of age or over. 0.00 0.52 7.48 8.00 20.5 for a family of one or two adults and their children who are fourteen years of age or under. 0.00 1.64 23.36 25.00 21.0 For the use of cross - country ski trails at Albion Hills, inclusive of general admission, after 1 p.m.; 21.1 for each person fifteen years of age or over. 0.00 0.52 7.48 8.00 21.2 for each child five to fourteen years of age. 0.00 0.20 2.80 3.00 21.3 for each child four years of age or under. 0.00 0.00 0.00 0.00 21.4 for each senior sixty -five years of age or over. 0.00 0.39 5.61 6.00 22.0 Albion Hills Cross Country Ski passes have been replaced by the Conservation Journeys program, administered by the Marketing and Development Department. 23.0 For the rental of a cross - country ski equipment package consisting of skis, boots and poles; 23.1 for each person fifteen years of age or over, per day. 0.90 0.79 11.31 13.00 23.2 for each person fifteen years of age or over, per day, after 1:00 p.m. 0.63 0.55 7.82 9.00 23.3 for each child fourteen years of age or under, per day. 0.70 0.60 8.70 10.00 23.4 for each child fourteen years of age or under, per day, after 1:00 p.m. 0.52 0.46 6.52 7.50 23.5 for each person fifteen years of age or over, in a group with a reservation, including trail fees, per day, subject to a minimum group size. 0.91 0.79 11.30 13.00 23.6 for each person fourteen years of age or under, in a group with a reservation, including trail fees, per day, subject to a minimum group size. 0.55 0.49 6.96 8.00 24.0 For use of the mountain bike trails at Albion Hills per day, for each person, exclusive of general admission. •0.00 0.13 1.87 2.00 110 25.0 For a guided tour at Bruce's Mill during the maple syrup program, subject to a minimum group size of twenty persons; 25.1 for each student. 0.00 0.31 4.44 4.75 25.2 for each adult fifteen years of age or over. 0.00 0.38 5.37 5.75 26.0 For parking at Black Creek Pioneer Village, per vehicle, per day, exclusive of general admission. 0.42 0.37 5.21 6.00 27.0 For general admission to the Black Creek Pioneer Village, during the regular operating season, per day; 27.1 for each adult from fifteen to fifty -nine years of age. 0.00 0.65 9.35 10.00 27.2 for each child from five to fourteen years of age. 0.00 0.39 5.61 6.00 27.3 for each child four years of age or under accompanying their family. 0.00 0.00 0.00 0.00 27.4 for each child four years of age or under visiting as part of an organized group under supervision. 0.00 0.33 4.67 5.00 27.5 for each senior sixty years of age or over. 0.00 0.59 8.41 9.00 27.6 for each student sixteen years of age or over, with student identification. 0.00 0.59 8.41 9.00 27.7 for each student participating in a general tour program. 0.00 0.43 6.07 6.50 27.8 for each student participating in a specially designated tour program, subject to a minimum group size. 0.00 0.45 6.50 7.50 27.9 • for each student participating in a designated activity program, subject to a minimum group size. 0.00 0.59 8.41 9.00 27.10 for each student participating in the Dickson Hill School program, per day, subject to a minimum group size of twenty persons. 0.00 0.39 5.61 6.00 For a guided tour at the Black Creek Pioneer Village, as part of a tour group with a reservation, including general admission; 27.11 for each adult from fifteen to fifty -nine years of age. 0.00 0.72 10.23 10.95 27.12 for each senior sixty years of age or over. 0.00 0.59 8.36 8.95 28.0 For an annual pass valid for general admission, inclusive of parking fees, for the Black Creek Pioneer Village; 28.1 for a family of one or two adults and their children who are fourteen years of age or under. 0.00 3.93 56.07 60.00 28.2 for a person five years of age or over. 0.00 1.64 23.36 25.00 29.0 For the after -hours use of Black Creek Pioneer Village, including staffing, commencing within one -half hour of normal closing time and subject to a three - and - one -half hour maximum; 29.1 for the use of the Village grounds only from May to September. 0.00 24.50 350.00 374.50 29.2 for the use of the Village grounds only from October to April. 0.00 31.50 450.00 481.50 29.3 including the use of three buildings. 0.00 90.65 1295.00 1385.65 111 30.0 29.4 including the use of four buildings. 0.00 111.65 1595.00 1706.65 175.00 29.5 including the use of six buildings. 0.00 132.65 1895.00 2027.65 46.73 29.6 including the use of eight buildings. 0.00 153.65 2195.00 2348.65 30.0 For a horse -drawn wagon or sleigh ride at the Black Creek Pioneer Village; 30.1 in conjunction with an after -hours function as identified in item 28.0, with completion of wagon rides within 90 minutes of regular closing time, per wagon. 0.00 12.25 175.00 187.25 30.2 items 29.2 and 29.3 subject to a late charge of $50.00 per half -hour per wagon; gross charges not to exceed a maximum of $500.00. 0.00 3.27 46.73 50.00 30.3 in conjunction with an after -hours function as identified in item 28.0 for rides scheduled more than 90 minutes after regular closing. 0.00 35.00 500.00 535.00 31.0 For commercial Creek Pioneer per hour; photography or filming in the Black Village, including supervision, minimum 31.1 for the use of grounds and environs, during the period from 8:30 a.m. until midnight. 0.00 8.18 116.82 125.00 31.2 for the use of grounds and environs, during the period from midnight until 8:30 a.m. 0.00 11.45 163.55 175.00 31.3 for the use of the interior of buildings, during the period from 8:30 a.m. until midnight. 0.00 9.81 140.19 150.00 31.4 for the use of the interior of buildings, during the period from midnight until 8:30 a.m. 0.00 11.45 163.55 175.00 32.0 See items 27.11 and 27.12 33.0 For parking at the Kortright Centre for Conservation, per vehicle, per day, exclusive of general admission. 0.14 0.12 1.74 2.00 34.0 For general admission at the Kortright Centre for Conservation; 34.1 for each adult from fifteen to sixty -four years of age. 0.00 0.33 4.67 5.00 34.2 for each child from five to fourteen years of age. 0.00 0.20 2.80 3.00 34.3 for each child four years of age or under accompanying their family. 0.00 0.00 0.00 0.00 34.4 for each child four years of age or under visiting as part of an organized group under supervision. 0.00 0.15 2.10 2.25 34.5 for each senior sixty-five years of age or over. 0.00 0.20 2.80 3.00 34.6 for each student participating in a general tour program, subject to a minimum group size. 0.00 0.40 5.61 6.00 34.7 for each student participating in a specially designed tour program, subject to a minimum group size. 0.00 0.46 6.54 7.00 34.8 for each adult from fifteen to sixty-four years of age participating in a specially designed tour program, subject to a minimum group size. 0.00 0.51 7.24 7.75 112 113 34.9 for each senior sixty -five years or over participating in a specially designed tour program, subject to a minimum group size. 0.00 0.39 5.60 6.00 35.0 For an annual pass valid ONLY for admission to the Kortright Centre; 35.1 for each individual. 0.00 1.96 28.04 30.00 35.2 for a family of two adults and two children 0.00 3.92 56.07 60.00 36.0 For a farm tour at the Albion Hills Farm, for a group of up to forty persons; 36.1 for a half -day program. 0.00 6.54 93.46 100.00 36.2 for a full -day program. 0.00 13.08 186.92 200.00 D.1 At Black Creek Pioneer Village, fifteen percent (15 %) and the Kortright Centre, twenty percent (20 %) off regular per person admission fees, subject to a minimum group size of twenty persons, exclusive of guided tours. 113 RES. #C38/03 - VOLUNTEER POLICY AND THE RECOGNITION POLICY Approval of the Volunteer Policy for the Toronto and Region Conservation Authority (TRCA) and resultant amendment to the TRCA Recognition Policy. Moved by: Seconded by: Maja Prentice Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the attached Volunteer Policy be approved; AND FURTHER THAT Section C.2. of the TRCA Recognition Policy be amended such that the volunteer hours of service In a year be thirty (30) or more, rather than more than forty (40), to be consistent with the proposed Volunteer Policy. CARRIED BACKGROUND TRCA has a long history of engaging volunteers in meaningful environmental work and providing them with skills development opportunities. In 2002, more than 1,200 TRCA volunteers contributed a combined total of 5,500 hours of their time, proving themselves an integral part of TRCA's activities. Volunteers have contributed to the vision for The Living City through work creating and restoring wetlands and forests, cleaning up garbage, building animal and stream structures, performing aquatic and terrestrial monitoring, leading educational workshops, gardening, constructing and maintaining trails, acting as guides for our visitors, conducting research, providing administrative assistance, participating on watershed task forces and committees and helping out at special events. In October 2002, TRCA, in partnership with the Ontario Council of Agencies Serving Immigrants (OCASI), initiated the Environmental Volunteer Network (EVN) Program funded by the Ontario Trillium Foundation. The EVN Program has been developed to coordinate the use of volunteers across the TRCA, train and place volunteers appropriately, allow for skills development for volunteers and to increase the TRCA's ability to manage volunteers effectively. The proposed Volunteer Policy is an outcome of the EVN program and draws upon the existing Volunteer Policy, as approved by the Authority in 1986, and amended with Resolution #30 at Authority Meeting 1/91, held on February 22, 1991, current TRCA policies on human resources and safety management issues, and a Volunteer Program Manual developed by the the Don Watershed Regeneration Council In 1997. Input from other environment - focused organizations working with volunteers was also obtained. The Volunteer Policy outlines TRCA's responsibilities to its volunteers, selection and placement of volunteers, supervisors' and the Volunteer Coordinator's responsibilities, volunteer rights and responsibilities, volunteer compensation and resource distribution, and provides information on TRCA's health and safety and harrassment policies. Section C.2. of the current Recognition Policy, as approved at with Resolution #290 at Executive Committee Meeting #17/90, held on February 8, 1991, and amended at Executive Committee Meeting #4/99, held on May 14, 1999, is as follows: 114 Foundation Members, Authority Committee Members and Volunteers: Persons eligible for awards are those that provide their services as Members of The Toronto and Region Conservation Authority and The Conservation Foundation of Greater Toronto Committees. Volunteers eligible for awards are those that provide their services on a continuing basis and who provide more than 40 hours of service per year. (1) with 3 years of service to be recognized with a silver Authority logo; (ii) with 6 years of service to be recognized with a lifetime pass; (iii) with 10 years of service to be recognized with a gold Authority logo. So that the eligibilty for service recognition awards be consistent with that for a full -year complimentary pass, as proposed in the Volunteer Policy, it is proposed that the second paragraph of Section C.2. of the Recognition Policy be amended as follows: Volunteers eligible for awards are those that provide their services on a continuing basis and who provide 30 or more hours of service in a year. RATIONALE The Volunteer Policy will guide a consistent, accountable approach to working with volunteers that fits with the vision for The Living City and TRCA Business Plan (2003 -2007) objectives. The policy is also part of a broader TRCA effort to participate in meaningful engagement with Toronto's diverse communities as part of the work recently initiated by the Toronto Alliance formed out of recommendations in the Toronto Alliance report, Enough Talk. At Authority Meeting #9/03, held on November 28, 2003, Resolution #A253/03 was approved, in part: THAT the staff report on Toronto and Region Conservation Authority (TRCA) initiatives for the inclusion of new Canadians and others in employment, outreach and volunteer opportunities be received; , AND FURTHER THAT staff be directed to monitor the effectiveness of the program in 2004 and report back to the Business Excellence Advisory Board at the end of 2004, prior to any extension or expansion of the program. Current initiatives include: Career Bridge internship program for new Canadians, Newcomer Opportunities for Work Experience (NOW) program, and the World Education Service (WES) to certify non - Canadian academic credentials. 115 The Volunteer Policy will guide the current Environmental Volunteer Network and future volunteer activity throughout the TRCA. Report prepared by: Chris Benjamin, extension 5360 For Information contact: Chandra Sharma, extension 5237 Date: November 20, 2003 Attachments: 1 116 Attachment 1 (j.0 TORONTO AND REGION "Y� onservation for The Living City Toronto and Region Conservation Authority Volunteer Policy 1.0 Purpose This policy will guide a consistent, accountable approach to working with volunteers that fits with the vision for The Living City. The policy will guide the current Environmental Volunteer Network and future volunteer activity throughout the TRCA.The volunteer policy is part of a broader TRCA effort to participate in meaningful engagement with Toronto's diverse communities. 2.0 Scope This policy governs TRCA responsibilities to its volunteers, as well as the selection and placement, training, supervision, compensation and safety of volunteers. The policy also governs volunteer rights and their responsibilities to TRCA. Furthermore, the policy will be available as a guide to members of the Environmental Volunteer Network, a program of the TRCA that helps match environmental organizations with appropriate volunteers. 3.0 Philosophy Volunteers have been, and will continue to be, an integral component of the TRCA, along with full -time and supplementary staff. Volunteers complement and support the work of full -time and seasonal staff, accomplish important tasks that would not otherwise be done, and support programs that could cease to exist without volunteer participation. The TRCA recognizes and greatly values the work and contributions of volunteers to furthering the mandate, objectives and activities of the organization. TRCA volunteers shall not replace or displace paid staff, but rather enhance and augment programs and roles within the operation. Volunteers bring a wide variety of skills, knowledge and experience with them, all of which combine to strengthen the organization. Therefore, we strive to provide volunteers with meaningful work that suits their skills and goes beyond mere job shadowing, as well as a rewarding and challenging community- oriented volunteer experience for all those interested in the goal of promoting sustainable communities in an urban environment. 117 4.0 Categories of Volunteers There are three general categories into which volunteers can be placed, each of which has slightly different needs and availability: 4.1 Regular Service: • Available on a regular, ongoing basis for a minimum of three months; • Complete specific assigned tasks or projects. 4.2 Special Occasion Service: • A one -time or occasional voluntary service at special events. 4.3 Administrative Service: • Serving on a Watershed committee or other volunteer committee; • Fundraising; • Providing supervision to other volunteers. 5.0 Organizational Responsibilities In working with volunteers, the TRCA will fulfill the following responsibilities: • Ensure that staff recognize the role of the volunteers in the agency; • Ensure that volunteers are not used to replace paid staff; • Ensure volunteers' workplace safety and security; • Provide the volunteers with written job descriptions outlining duties, responsibilities and supervision; • Provide volunteers with appropriate orientation to the TRCA's purpose, programs and services; training; supervision; recognition; and out -of- pocket expenses where appropriate (these must be pre- approved by the project supervisor, and receipts must be provided. In the case of travel by personal vehicle mileage will be given at the current TRCA rate.); • Evaluate each volunteer's performance and provide letters of reference when requested and appropriate (see attached template for letters of reference). 6.0 Selection and Placement The TRCA maintains a strong policy of equal opportunity. TRCA recruits, accepts, trains, promotes and dismisses volunteers on the basis of personal competence and job performance, without regard to race, colour, ancestry, national origin, age, gender, sexual orientation or physical ability. 118 The following conditions will apply to all TRCA volunteers: • Regular service volunteers aged 16 years and older who are working with youth (aged 0 -17 years) or the public must undergo a police check, which will be paid for by the business unit of the TRCA that initiates /originates the police check. Results will be kept in the strictest confidence; • Volunteers under the age of 16 years must be accompanied by an adult (either a parent, guardian, staff person or volunteer supervisor); • Job descriptions will be prepared, either by the Volunteer Coordinator or Project Supervisor, for each "regular service" volunteer position; • All volunteers who send an application or resume will receive a letter of confirmation and an invitation to attend a volunteer orientation seminar (held every month as needed); • Every volunteer who sends an email inquiry will receive a response from TRCA staff (usually the Volunteer Coordinator); • All volunteer applicants who leave a voicemail shall receive a return phone call within a week; • Volunteers must call on their own behalf unless language or other barriers prevent them from doing so; • Applicants will be screened based on skills appropriate to each position and by their educational and experiential interests; • Qualified applicants will be reviewed by the Environmental Volunteer Network Coordinator or by the immediate and /or site supervisor; • The Project Supervisor or Volunteer Coordinator will notify the individual that they have been accepted as a TRCA volunteer; • All volunteers will be required to sign a waiver indemnifying the TRCA in case of accidental death or injury on the job; • The Project Supervisor will conduct regularly scheduled performance reviews of the volunteer. • The first 30 hours of volunteer work will be considered a probationary period for all volunteers. Volunteer supervisors may stipulate a longer probationary period if deemed necessary to ensure a proper fit between the volunteer and the job. 7.0 Training and Supervision Every volunteer will receive at least one training session. In most cases volunteers will receive the TRCA orientation session from the Environmental Volunteer Network Coordinator, plus an orientation and training session at the worksite. Every volunteer will have a clearly identified Project Supervisor (staff member or volunteer leader) who will be available for consultation, support, and direction. The Volunteer Coordinator is also available to volunteers for support and assistance. It is the responsibility of the Volunteer Coordinator to: • Provide an overview to the TRCA in the form of a Volunteer Orientation Session, to be held every month as needed; • Ensure the provision of a minimum of three, two-hour training sessions on specific environmental topics for volunteers who will represent the TRCA at public events; 119 • Maintain personnel records of volunteer staff. The Project Supervisor has the same responsibilities regarding volunteers as s /he would with a paid employee, as outlined in Section 11 -12 of the TRCA Safety Manual. It is the responsibility of the Project Supervisor to: • Orient volunteers to the job site; • Provide required job training; • Ensure that volunteers are aware of all safety regulations, have appropriate safety equipment and receive Workplace Hazardous Materials Information System (WHMIS) training if they will be handing, using, storing or exposed to any chemicals, including gasoline; • • Provide and document training for each piece of power -using equipment the volunteer will use (unless the volunteer can provide proof of current certification to use the equipment); • Ensure that the volunteer is certified, where required by law, to use any equipment necessary in completion of duties; • Ensure that the volunteer has reviewed appropriate or pertinent sections of the TRCA Safety Manual; • Ensure that the volunteer has reviewed Conservation Ontario's Sexual Misconduct Policy if the volunteer will be working with clients and /or children; • Maintain personnel records of volunteer staff. 8.0 Work Environment/Conditions 8.1 Volunteer Rights On the job, volunteers have the right to: • Be assigned a job that is worthwhile and is challenging with the opportunity to use existing skills or develop new ones; • Receive appropriate supervision for the job so that an understanding of the purpose of the role is achieved, • Expect that time will be used as effectively as possible, and not be wasted by lack of planning, coordination and cooperation within the organization; • Have the opportunity to voice opinions about the job and how improvements can be made to the process; • Expect valid feedback and encouragement from the supervisor; • Be given appropriate recognition in the form of awards, certificate of achievement and recognition of day -to -day contributions. 8.2 Volunteer Responsibilities Volunteers have the responsibility to: • Bear in mind and incorporate support for clean air, land and water in all TRCA activities; 120 • Become an ambassador of the TRCA in the greater Toronto community in an effort to spread knowledge and understanding of environmental protection and regeneration; • Not falsely represent the TRCA to outside partners, agencies or public; • Respect confidences and privacy of the TRCA, our clients, partners and the recipients of our services; • Be held accountable for their work and projects; • Be willing to learn and grow in the job; • Work cooperatively with TRCA staff, recognizing and appreciating differences of opinion; • Be considerate, respect competencies and work as a team with all staff and other volunteers; • Use time wisely and not interfere with performance of others; • Fulfill commitments made to Project Supervisors; • Complete the training provided; • Clarify any uncertainties with the Project Supervisor; • Follow guidelines established by this organization; codes of dress, decorum, and so on; • Be presentable in appearance and conduct themselves in a manner which is appropriate for a public service position. Individual supervisors will advise volunteers on any specific clothing requirements for individual positions, including safety clothing such as steel -toed boots, sunscreen or other appropriate outdoor wear; • Complete and submit a monthly timesheet to the Volunteer Coordinator detailing job location, duties completed and hours. 8.3 Volunteer Dismissal The Project Supervisor and Volunteer Coordinator will determine if a volunteer should be dismissed. The determination of a volunteer's suitability for ongoing volunteer work will be based on observation of the volunteer's performance by the staff contact, other staff and affected individuals. When possible, volunteers will be given an opportunity to complete a corrective action plan that will be reviewed by the Project Supervisor. A volunteer can be dismissed in any of the following circumstances: • Presence of physical or mental illness or behaviour which threatens the safety and /or well being of the volunteer, staff or customers; • Failure to comply with program policies and procedures; • Failure to complete accepted assignment; • Failure to submit required volunteer documentation in a timely manner; or • Alcohol or drug abuse. 9.0 Resource /Compensation All volunteers shall receive: • Reimbursement for any pre- approved (by the Project Supervisor) out -of- pocket expenses; • Traveling expenses, at current rate, incurred while on authorized TRCA business; 121 • Accidental death and dismemberment insurance; • Uniforms or costumes, if required, acquired on the same basis as seasonal staff; • Access to orientation materials including copies of recent TRCA public information publications; • Full -year complementary pass for volunteers who complete 30 or more hours of service in a year; • Service Recognition Awards as outlined in Section C.2. of the TRCA Recognition Policy; • Day passes, as approved by the Environmental Volunteer Network Coordinator, for "special occasion" volunteers. 10.0 Volunteer Health and Safety Volunteers should never be asked to do anything unsafe, and have the right to refuse any work they feel is unsafe. Volunteers should receive proper safety instructions from their site supervisors, including access to the TRCA Safety Manual and details of the location's emergency plan. Volunteers will be expected to follow safety guidelines, including wearing proper attire. Volunteers can, if necessary, be trained and tested for a TRCA license to: • Use TRCA -owned cars and trucks; • Use operating machinery such as post -hole augers, saws and monitoring equipment (if properly licensed and skilled); • Use heavy equipment such as tractors (if properly licensed and skilled); • Use tools for creating, trimming and maintaining trails (if properly licensed and skilled); • Use carpentry tools; • Access chemicals such as fertilizers, lubricants and cleaners. Volunteers will be covered by the TRCA insurance policy, however, volunteers must receive proper training in the specific use of equipment, tools and /or chemicals. In some cases, as noted above, volunteers must pass a test of their skill in the use of equipment, tools, and /or chemicals. All volunteers will sign a waiver form indemnifying the TRCA in case of accidental injury, illness or death. Volunteers should report all accidents and injuries to their Project Supervisor or designate before the end of that day's shift, and keep the supervisor informed regarding the status of the injury. The TRCA policy regarding West Nile Virus also applies to volunteers. Any volunteer working outdoors should be provided with a copy or briefing regarding this policy and have full access to it. While performing volunteer duties for the TRCA, the smoking of tobacco products is prohibited in all indoor areas, including TRCA vehicles. Volunteers should ask their Project Supervisor to identify designated outdoor smoking areas. 122 Staff and volunteers are prohibited from using or possessing illicit drugs, alcohol or using prescription drugs in any way that is illegal. Volunteering for the TRCA under the influence of drugs and /or alcohol will not be tolerated, and will result in the volunteer's dismissal. 11.0 Harassment Policy The same harassment policy that applies to employees shall apply to volunteers. Every volunteer is entitled to work in an environment that is free from discrimination and /or harassment. Managers and Supervisors must take prompt and appropriate action to prevent, discourage and respond to incidents of discrimination or harassment. Every volunteer of the TRCA shall deal with their fellow employees in a fair and equitable manner free from discrimination and /or harassment. Discrimination and /or harassment can take many forms, none of which are acceptable. 11.1 Sexual Harassment Volunteers have a right to work in an environment that is free from sexual harassment. Sexual harassment may include, but is not limited to the following: • Unwelcome remarks, jokes, innuendos or taunting about a person's body, attire or sex or sexual orientation; • Practical jokes of a sexual or homophobic nature which may cause awkwardness or embarrassment; • Displaying pornographic pictures or other offensive material; • Leering (suggestive staring) or other gestures; • Unnecessary physical contact such as touching, patting or pinching; • Physical assault; and • Demands for sexual favours, repeated unwanted social invitations. 11.2 Racial or Ethnic Harassment Volunteers have a right to work in an environment that is free from racial or ethnic harassment. Racial or Ethnic harassment may include, but is not limited to the following: • Unwelcome remarks, jokes, innuendos or taunting about a person's racial or ethnic background, colour, place of birth, citizenship or ancestry; • The displaying of derogatory or offensive racist pictures or material; • Refusing to converse or work with an employee or another volunteer because of his or her racial or ethnic background; and • Insulting gestures or practical jokes based on racial or ethnic grounds which may cause embarrassment or awkwardness. 123 11.3 Other Harassment Other forms of harassment can include unwelcome remarks, jokes or taunting about a person's age, record of offenses, marital status, family status, handicap or creed. Volunteers have a right to work in an environment that is free from such harassment. 11.4 Response Volunteers who feel that they are being harassed at work should: • Make it clearly known to the offender that their conduct is unacceptable and should not be repeated; • Discuss the situation, in confidence, with the site supervisor, Volunteer Coordinator or Human Resources staff; • Keep a short written record of dates, incidents and names of witnesses, if any; and /or • If necessary, prepare a written complaint. The Project Supervisor, the Volunteer Coordinator or Manager, Human Resources, upon receipt of a verbal or written complaint will conduct an investigation in confidence. If the investigation concludes that harassment has occurred, appropriate disciplinary action will be taken. If the investigation concludes that the complaint is unfounded the complaint and investigation file will be destroyed. The employee who issued the complaint will be informed of the results of the investigation and of any action taken. 12.0 Volunteer Records A personnel file will be maintained for each volunteer. The Volunteer Coordinator and /or the Project Supervisor will hold such documentation as: • Letters, resume and /or application forms regarding the volunteer's engagement; • Current residential address and phone number, and emergency contact details; • A copy of their own volunteer job description; and • Any other information relevant to the volunteer's work with TRCA. A central database will also be maintained by the Volunteer Coordinator, which can be accessed by TRCA staff on a 'need -to -know' basis, usually when a new volunteer job is available and Project Supervisor are searching for an appropriate volunteer. This database will contain the volunteer's skills, interests and previous volunteer jobs and hours at TRCA. Volunteers may also view their own records upon request. 124 13.0 Evaluation Volunteers may receive an exit interview to review their strengths and areas for improvements at the end of their placements, or upon request during the placement. Volunteers are also encouraged to provide feedback to their supervisors or to the Volunteer Coordinator, and a Volunteer Feedback Form may be used by volunteers and /or supervisors for these purposes. It is not the TRCA's intention that such evaluations replace regular, on- the -job supervision and discussions between volunteers and supervisors that are part of a healthy working relationship. 125 RES. #C39/03 - WILD WATER KINGDOM LTD. Request for deferral of lease payments. Wild Water Kingdom Ltd. has requested deferral of 2003 lease payments. Moved by: Seconded by: Maja Prentice Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the request from Wild Water Kingdom Ltd. to defer the outstanding amount of 2003 percentage rent be approved, subject to arrangements acceptable to Toronto and Region Conservation Authority (TRCA) staff and solicitors. CARRIED RATIONALE Wild Water Kingdom Ltd. (WWK), the operator of the Wild Water Kingdom water park, has a lease with TRCA for lands at Claireville. The lease has provision for base rent as well as a share of the gross revenue of the water park. The lease specifically provides an option for Wild Water Kingdom to defer up to $100,000 of the percentage rent subject to all other payments being up to date, and that interest is paid at prime plus 1%. WWK has indicated its intention to exercise this option. There is, however, an additional amount of $113,500 in percentage rent still outstanding. In 2003, like most tourist attractions in the GTA, WWK suffered from the impact of SARS, the rising Canadian dollar and the August power outage which occurred during one of the hottest weekends in August. WWK has formally requested deferral of the outstanding percentage rent, approximately $113,500, which will be repaid in three installments on February 28, March 31 and April 30, 2004. Interest on the amount outstanding will be calculated at prime plus 1% and accrues from the date upon which the rent was first payable. Staff is recommending acceptance of the proposal subject to terms and conditions satisfactory to TRCA and its solicitors. In past years when cash flow was difficult, Wild Water Kingdom has requested and received approval from the TRCA to defer such payments. TRCA is fully secured as the first creditor against the leasehold interest and the water park is valued well above the outstanding debt. The interest being paid is competitive and it is a favourable rate for TRCA. Report prepared by: Jim Dillane, extension 6292 For Information contact: Jim Dillane, extension 6292 Date: January 05, 2004 126 RES. #C40/03 - OFFICE ACCOMMODATION Approval In Principle To Enter Into Lease With Downsview Park. Seeks approval in principle to enter into a lease of office space at Downsview Park, subject to terms and conditions satisfactory to the Toronto and Region Conservation Authority (TRCA) and its solicitors and availability of funding Moved by: Seconded by: Maja Prentice Dick O'Brien THE BOARD RECOMMENDS TO THE AUTHORITY THAT approval in principle be granted for TRCA to enter into a lease of office space with Downsview Park, subject to terms and conditions satisfactory to TRCA and its solicitors and subject to availability of funding; AND FURTHER THAT staff of TRCA be directed to conduct the negotiations for the lease and report to the Business Excellence Advisory Board at such time as a lease in final form can be recommended to the Authority. CARRIED BACKGROUND At Meeting #11/03 of the Executive Committee, held on December 5, 2003, Resolution #B188/03 was approved as follows: THAT staff be directed to explore opportunities for additional office accommodation with Downsview Park and other organizations; AND FURTHER THAT staff report on these opportunities and make appropriate recommendations to the Business Excellence Advisory Board at the earliest opportunity. Staff has continued discussions with representatives of Downsview Park toward a possible lease of space. Downsview Park has submitted a proposal to TRCA and has asked that TRCA formally indicate its interest in pursuing a negotiated lease. RATIONALE Downsview Park is a federally mandated corporation which is charged with development of the 600+ acre Downsview Park (Park) site. The Park mandate includes a commitment to sustainable development and TRCA is working with Park staff and supporters in a number of areas. Park representatives believe that there is a role for TRCA in the long term development of the site. As TRCA is contemplating its own long term office requirements, the opportunity to be part of the Downsview Park sustainable development initiative is very attractive. The TRCA staff task force on long term office accommodation will be reporting on possible solutions to the TRCA long term office needs later in 2004. Downsview Park will be one of the options for consideration. 127 Staff has determined that over the next 5 years, to properly accommodate existing and future staff needs, between 4,000 and 9,500 square feet will be needed in terms of office space, meeting rooms and storage facilities. This reflects some staff growth and a significant increase in space to accommodate volunteers and community outreach opportunities. The immediate need for space is limited to about 4,000 square feet to enable staff to be removed from the office trailer at head office, to house the growing community outreach volunteer program and to bring together in one location certain business units. Relocation of staff from head office will enable the remaining space to be used more effectively to serve the public. Also, the needs of the Conservation Foundation can be accommodated. Downsview Park has proposed that TRCA assume about 9400 square feet of space currently occupied by Downsview Park staff. The Downsview park staff will be accommodated in space to be renovated elsewhere on the site. Terms of the proposed lease include: • five year term commencing in July 2004 and ending July 31, 2009; possibility of extension upon mutually agreeable terms and conditions. • initial lease rate to be about $8 /square foot (including utilities, taxes, maintenance) rising to $16 -17 /square foot; timing of increases to be negotiated. • parking to be included (number of spaces to be determined). • opportunities for joint education programming to be explored. Downsview Park and TRCA will enter into negotiations in good faith. Downsview Park acknowledges and understands that the final lease is subject to Authority approval, availability of funding and terms and conditions satisfactory to TRCA staff and its solicitors. In the long term, Downsview Park seeks TRCA as a participant in the sustainable development of the Park in terms of mutual program development and delivery, and as a participant in a sustainable office complex. Attached is a drawing of the Downsview Park complex for reference with the proposed building location identified as "E." Report prepared by: Jim Dillane, extension 6292. Ron Dewell, extension 5245 For Information contact: Jim Dillane, extension 6292, Ron Dewell, extension 5245 Date: January 05, 2004 Attachments: 1 128 Attachments 1 ZZZZ-ZS6 9UV gauogd 129 C. i n H 0 .57 01 M 0 e' 1 '31 o H tt7 N C3 M ti o n 1 W 0 4 o b+' 0 n E' g LEGEND H r r r- r c 01 i y b1 I/ PC Hall pard Shoal InX 2 N 1-i N pM ~ N F+ all ae 7 ��tt Si p O b 10 O O h 0 • P 1 W r IT p p P a p 1 < CI 4 129 RES. #C41/03 - 2004 BORROWING RESOLUTION The Toronto and Region Conservation Authority's (TRCA) Rules of Conduct require annual approval of a borrowing resolution. Moved by: Seconded by: Maja Prentice Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the TRCA may borrow from the Royal Bank of Canada, or the TRCA's member municipalities or other institutions, as may be specifically approved by the Authority, up to the sum of TEN MILLION DOLLARS ($10,000,000) on the promissory note or notes of the TRCA until payment to the TRCA of any grants and of sums to be paid to the TRCA by participating municipalities designated as such under the Conservation Authorities Act, R.S.O. 1990, Chapter 27, at such rate of interest as the Minister of Natural Resources approves; THAT the amount borrowed pursuant to this resolution, together with Interest, be a charge upon the whole of the monies received or to be received by the TRCA by way of grants, etc., and when such monies are received, and of sums received or to be received by the TRCA from the participating municipalities, as and when such monies are received; AND FURTHER THAT the signing officers of the TRCA are hereby authorized to take such action as may be necessary to give effect thereto. CARRIED BACKGROUND The TRCA Rules of Conduct, Section XVIII, Banking and Borrowing, require that the borrowing of money by the TRCA shall be authorized by a resolution of the Authority. At each annual meeting, a resolution is presented to authorize borrowing for the coming year. RATIONALE The Authority's borrowing resolution provides that the TRCA may borrow up to $10 million. This amount is necessary in the event that certain land acquisitions or other capital expenditures proceed prior to the actual receipt of funding from the TRCA's funding partners. Currently, the TRCA maintains a credit facility with the Royal Bank in the amount of one million dollars. The bank's credit line has not been used in recent years. In 2004, staff will be seeking proposals for banking services. The Authority will be asked to consider recommendations for appointment of a financial institution to provide banking services. Depending on the outcome of the proposal call, the borrowing resolution may have to be amended. Report prepared by: Jim DiIlane, extension 6292 For Information contact: Jim DiIlane, extension 6292, Rocco Sgambelluri, ext 5232 Date: January 05, 2004 130 RES. #C42 /03 - DIRECTORS AND OFFICERS INSURANCE Follow -up to November Presentation. Members asked for additional information about increasing the insurance limits and possible coverage by their municipalities. Moved by: Seconded by: Maja Prentice Rob Ford THE BOARD RECOMMENDS TO THE AUTHORITY THAT the Toronto and Region Conservation Authority (TRCA) Directors and Officers insurance limit be increased from $1 million to $2 million, effective October 1, 2004. AMENDMENT RES. #C43 /03 Moved by: Seconded by: Maja Prentice Rob Ford THAT the main motion be replaced with the following: THE BOARD RECOMMENDS TO THE AUTHORITY THAT the Toronto and Region Conservation Authority (TRCA) Directors and Officers insurance limit be increased from $1 million to $2 million, effective February 1, 2004, or as soon as possible thereafter. THE AMENDMENT WAS CARRIED THE MAIN MOTION, AS AMENDED, WAS CARRIED BACKGROUND At Business Excellence Advisory Board meeting #7103, held on November 14, 2003, during a presentation on the TRCA Risk Management program, members asked staff to investigate the additional cost to secure $2 million in directors and officers insurance coverage. Also, the members asked that inquiries be made about possible coverage by municipalities of the members appointed by them. RATIONALE Having consulted with the Regions of Peel and Durham, it appears that municipalities do not carry directors and officers insurance coverage. Under the Municipal Act, municipalities are not considered corporations and therefore do not have "directors and officers ". Conservation authorities are considered "bodies corporate under the Conservation Authorities Act ". They have "directors and officers" and have traditionally carried this coverage. It is not clear if a municipality would extend coverage to a municipal councillor appointed to a conservation authority in the event the conservation authority's directors and officers limit was exceeded. Staff has not sought out a legal opinion on this and the members may want to explore this with their own staff. Conservation authorities are separate corporate entities and the appointment of members to the Authority does not appear to carry any special protection. 131 Based on this information, it would be prudent to increase the limit to $2 million. The cost to increase the limit to $2 million is an additional $1,118. annually, bringing the total premium cost to about $4900. This could be done at the commencement of the policy year which is October 1, 2004, or sooner if the Authority wishes. Report prepared by: Jim Dillane, extension 6292 For Information contact: Jim Dillane, extension 6292 Date: January 05, 2004 SECTION II - ITEMS FOR EXECUTIVE ACTION RES, #C44 /03 - ACCOUNTS RECEIVABLE STATUS REPORT January 7, 2004. Review of accounts receivable and approval to write -off an amount owing. Moved by: Seconded by: Maja Prentice Rob Ford THE BOARD RECOMMENDS TO THE EXECUTIVE COMMITTEE THAT the amount due from Robertson Gaze Associates be written off. AMENDMENT RES. #C45 /03 Moved by: Seconded by: Maja Prentice Rob Ford THAT the main motion be replaced with the following: THE BOARD RECOMMENDS TO THE EXECUTIVE COMMITTEE THAT after consideration of the use of a collection agency, as necessary, the amount due from Robertson Gaze Associates be written off. THE AMENDMENT WAS CARRIED THE MAIN MOTION, AS AMENDED, WAS CARRIED BACKGROUND At Meeting #3191, the members requested that for each of its meetings staff report on the status of the TRCA's receivables. 132 RATIONALE The schedule below summarizes the status of receivables, including aging and classification. The schedule excludes $5,930. in accumulated interest arrears on invoices outstanding for more than 30 days. ACCOUNTS RECEIVABLE AGING, BY CATEGORY (Excluding Municipal Levy and MNR Grant - As at January 7. 20041 Items in excess of $1,000.00 included in the 90- plus -days column, are listed on the following page. The amount from Robertson Gaze Associates of $4,621.56 is now deemed uncollectible and a recommendation to write it off the books is being made to the Executive Committee, as required by the TRCA's Accounts Receivable policy. With respect to the amount due from Choirs Ontario, $26,612.10, staff are increasingly concerned that at least a portion of this amount may be uncollectible. Staff has had a number of discussions with this group and although it is expecting funding from the Ontario Ministry of Culture, there may not be enough funds to satisfy all of the creditors. The TRCA (Education Section) has had a 10 -year history with this company. There has never been a problem with collection until this year, although each year we've had to wait for the company to receive its Culture grant before receiving our payment in full. Receivable balances, as reported on each of the previous reports to the advisory board, after 1999, are presented below: DATE CURRENT 31 TO 60 DAYS 61 TO 90 DAYS 90 PLUS DAYS TOTAL % SCHOOLS AND SCHOOL BOARDS 83,276 27,808 14,642 977 126,703 11.9% GOVERNMENT 307,970 143,176 5,326 1,455 457,927 43.0% CORPORATE, INDIVIDUAL AND COMMUNITY GROUPS 48,249 376,040 12,595 42,950 479,834 45.1% TOTAL 439,495 547,024 32,563 45,382 1,064,464 100.0% % OF TOTAL 41.3% 51.3% 3.1% 4.3% 100.0% 44,810 Items in excess of $1,000.00 included in the 90- plus -days column, are listed on the following page. The amount from Robertson Gaze Associates of $4,621.56 is now deemed uncollectible and a recommendation to write it off the books is being made to the Executive Committee, as required by the TRCA's Accounts Receivable policy. With respect to the amount due from Choirs Ontario, $26,612.10, staff are increasingly concerned that at least a portion of this amount may be uncollectible. Staff has had a number of discussions with this group and although it is expecting funding from the Ontario Ministry of Culture, there may not be enough funds to satisfy all of the creditors. The TRCA (Education Section) has had a 10 -year history with this company. There has never been a problem with collection until this year, although each year we've had to wait for the company to receive its Culture grant before receiving our payment in full. Receivable balances, as reported on each of the previous reports to the advisory board, after 1999, are presented below: DATE Total $ 90 -Plus $ January 7, 2004 1,064,464 45,382 November 2, 2003 951,999 101,194 August 24, 2003 768,825 125,803 May 25, 2003 445,116 168,327 March 2, 2003 709,807 141,313 October 20, 2002 774,831 46,237 August 25, 2002 326,529 109,560 May 26, 2002 658,514 201,158 January 31, 2002 585,736 64,259 December 30, 2001 1,078,071 38,666 October 23, 2001 • 350,385 106,343 August 27/01 371,985 17,153 May 25/01 1,132,443 44,810 March 26/01 621,560 167,094 December 30/00 1,014,021 67,981 September 06/00 596,536 47,728 March 19/00 869,266 100,758 February 15/00 1,007,850 42,952 133 The list below itemizes accounts greater than $1,000 included in the 90 day plus category. CLIENT NAME AMOUNT $ ARREARS INTEREST $ AGE (DAYS) NOTES Choirs Ontario 19,534.00 7,078.10 1,858.04 434.34 194 131 Amounts owed re: summer music camps at Albion Hills and Lake St. George Field Centres. Group is waiting for provincial funding before they can pay TRCA. This year, there is a great deal of uncertainty as to the amount that may eventually be recovered due to the company's recent financial difficulties. First Pro Shopping Centres Ltd. 1,650.00 75.37 96 Outstanding amount is in regard to planning fees. Company has been contacted and has indicated it will forward payment to TRCA ...soon. Robertson Gaze Associates 4,621.56 431.85 208 For planting materials. Company has advised that it is insolvent and cannot make any payments. Staff have now recommended that the amount be written off. TOTALS 32,883.66 2,799.60 Report prepared by: Rocco Sgambelluri, extension 5232 For Information contact: Rocco Sgambelluri, extension 5232 Date: January 05, 2004 TERMINATION ON MOTION, the meeting terminated at 10:28 a.m., on Friday, January 16, 2004. David Barrow Vice Chair /ks Brian Denney Secretary- Treasurer 134